Fraser Hotel Guide. Hotels in Pole Creek Preserve, Fraser, United States of America

"Check in was the worst experience, you have to download and app, yet you still need interaction with the front desk. Staff are great, super helpful but the check in is a nightmare. The building is a bit tired and worn, it all works and the location is great. Nothing in Winter Park base station you have to drive into Winter Park town for any half decent restaurants."

"Nice room, great breakfast"

"Almost everything was great and maybe I’m just used to being spoiled by other hotels but they wanted to up charge me to get a two bed instead of the one bed we got, it was the same price too! I just accidentally chose the wrong one. I know my fault but whatever they didn’t care! Made me feel unwelcome. The manager or she claimed to be one, was rude about it too. Told me it’s ONLY $10, okay if it’s Only $10 than you cover it. If it’s not a big deal to you… They charge for everything here tho. Idk I’m used to feeling wanted at hotels and used to staff making sure I’m comfortable and happy. Just different experience. Great view, place is clean, and breakfast was good. Just treat customers like you want them there especially if you’re a manager, I personally didn’t like that. "

"The front office staff was efficient, but definitely not warm and friendly. No warm greetings and no smiles. I spent a career in Customer Service and I think they need more work. The hotel advertised a heated pool. There was nothing heated about that pool."

"Exactly what we needed, quiet & safe. Minutes from everything!"

"It was a bargain compared to other locations and the property showed this. We enjoyed the stay and would consider it again but I might lean toward paying a bit more to get more. "

"It was a really cute, quaint cabin. My only complaint is that the the walls are thin and we could hear every conversation, so if you’re a light sleeper bring ear plugs. "

"It fit the budget. "

"Wonderful property. Friendly & helpful staff. Quiet, clean, convenient to everything. Will definitely stay again if the opportunity arises. "