Polonezkoy Holidays

The biggest issue with this place is the lack of natural light and proper air circulation. The photos are not accurate; don't fall for them. The room we stayed in (all of them are the same layout) has literally no natural light. You cannot adjust the temperature of the air conditioning. We had to leave it on for a few minutes and turn it off because the room got cold, and we could not have a good sleep at night because of this. The only way to adjust the temperature is to tell the staff downstairs. The staff working there is not professional. We had an issue with the room, and the way they treated us and talked to us was not good at all. We'd booked their standard double room, but the layout plan they hung on the door showed it as "Eco double room", which is the cheaper room. When we escalated this to them, they said they had changed the names because of the fire department. I'm still not convinced of that, and I believe they gave us the cheaper room. I also contacted Expedia in this regard, and I'm still waiting for their reply. Not happy with my experience in this place. not recommended.

Great location. Murad is a great lad, he allowed us to check in early and helped us find a taxi for our transfer. I’d suggest Gritti Pera to work on their breakfast.

Staff were lovely and the hotel was in a convenient location. Our room was upgraded and the beds were very comfortable. If I travelled to Istanbul again I'd stay here.

Clean hotel right next to a small mall

Fantastic location, great staff.