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"The property was well-maintained, and the rooms were in good condition. Housekeeping services were reliable, with staff attending daily. The food at the main restaurant was satisfactory. In addition, the property features two specialty restaurants offering Bulgarian and Asian cuisine. These require advance reservations; however, when we attempted to book, no availability was offered until after our departure. It would be beneficial for guests to be informed of this requirement in advance, allowing reservations to be made prior to arrival. Beverages were readily available throughout the day, with a good variety on offer, although the quality of the coffee could be improved. The staff were attentive and helpful, and the main restaurant was well-managed, with team members efficiently maintaining cleanliness and order."

"Exceptional spa and a lovely service. Everything is designed to make one's stay comfortable and beneficial for their health and well-being. The carpets needs refreshing, which is my only recommendation. "

"A brammer of a hotel…… reeks of quality and excellent location close to good beach, the marina and restaurants "

"The receptionist was very helpful and very kind"

"Nice and renovated hotel. Priced 3x times higher than near by apartment rentals. Breakfast is very good! Pool is original and big. "

"Clean and comfortable great location and free parking "

"Queing was problem at the bars Only one pool bar during the day or pay extra ro use beach bar Food was cold in smaller restaurant "

"Really amazing hotel in the centre of Sunny Beach - it’s close to everything - restaurants, Bars, shops and the beach. It can be a bit noisy at night from the clubs. The hotel is lovely and has had a huge refurb - it’s amazing modern style and probably now one of the best hotels in Sunny Beach. We had some issues with our room but I think was due to the recent refurb and some issues not resolved in construction. The hotel changed us to a different room and all was sorted. Staff speak a bit of English but I would say it did cause some communication issues occasional as they are not all fluent. The pool is beautiful but gets shade from 4pm onwards - so it’s a bit chill in June. "

"Very handy all inclusive hotel just across the road from the beach. Helpful staff. Buffet spread is varied, not brilliant but all inclusives never are. Pool good temperature & the bar staff are generous with drink pouring! Small tvs but international channels. AC works brilliantly. Only downside of room was only one plug point that worked in mine at the desk. The only other one behind the bed was broken. Was allowed to pay for later checkout which helped with enjoying facilities more before late night flight! "