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Port Hotel

2.0 star property
Mountain ski retreat with 2 restaurants and casino

Choose dates to view prices

Photo gallery for Port Hotel

Desk, free WiFi, bed sheets
Standard Single Room
Family Room
Standard Single Room
Family Room
Port Hotel sits adjacent to a golf course, creating the perfect setting for recreation. Travelers can enjoy a round on the 18-hole course, visit the casino to play slots or table games, or relax with a meal at one of the two on-site restaurants.

Reviews

4.0 out of 10

Popular amenities

  • Bar
  • All-inclusive
  • Housekeeping
  • Pet-friendly
  • Free WiFi
  • Restaurant

Room options

Check availability for these dates

Tonight

Sep 19 - Sep 20
Check availability for tonight Sep 19 - Sep 20

Tomorrow

Sep 20 - Sep 21
Check availability for tomorrow Sep 20 - Sep 21

View all photos for Family Room

Family Room

Family Room

Highlights

Mini-fridge
Portable fan
Private bathroom
Shower/bath combination
Toaster oven
Coffee/tea maker
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Sofa Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Mini-fridge
Portable fan
Private bathroom
Shower/bath combination
Toaster oven
Coffee/tea maker
Desk
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed
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About the area

Map
5170 Argyle St, Port Alberni, BC, V9Y 1V2

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 72 min drive

About this property

Port Hotel

Hotel next to a golf course
A casino, a coffee shop/cafe and a bar are just a few of the amenities provided at Port Hotel. Hit the jackpot at this hotel with amenities such as 28 slot machines, 5 casino gaming tables and a casino VIP room. Enjoy a meal at the two on-site restaurants. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Express check-in, smoke-free property and a fish cleaning table
  • Bike tour information
Room features
All guestrooms at Port Hotel include comforts such as free WiFi and free weekday newspapers.
Other conveniences in all rooms include:
  • Shower/bath combinations and free toiletries
  • Mini fridges, toaster ovens and coffee/tea makers

All-inclusive details

All-inclusive room rates at Port Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 18-hole adjacent golf course
  • 28 slot machines
  • 5 gaming tables
  • Bicycle tours
  • Casino (4,500 square foot of space)
  • Downhill skiing
  • Fishing
  • Winery release events

Family friendly

  • Mini-fridge

Conveniences

  • Guidebooks

Guest services

  • Housekeeping (daily)

Outdoors

  • In a regional park

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Paper towels
  • Restaurant dining guides
  • Toaster oven

More

  • Desk
  • Free weekday newspapers
  • Portable fan

Policies

Check-in

Check-in start time: 10:00 AM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions; your host will greet you

Access methods

Host will greet you

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 80 per accommodation, per day

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Property is also known as

Port Hotel Hotel
Port Hotel Port Alberni
Port Hotel Hotel Port Alberni

Frequently asked questions

Is Port Hotel pet-friendly?

Yes, cats and dogs are allowed at this property.

What time is check-in at Port Hotel?

Check-in start time: 10:00 AM; check-in end time: anytime.

What time is check-out at Port Hotel?

Checkout is at noon.

Are there all-inclusive benefits at Port Hotel?

Some rate plans available at this hotel are all-inclusive.

Where is Port Hotel located?

Located near the slopes, this Port Alberni hotel is situated in the city centre, within a 10-minute walk of Alberni Pacific Railway and Maritime Discovery Centre, and is convenient for winter sports, such as cross-country skiing. Harbour Quay and Rollin Art Centre Gallery are also within 10 minutes.

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Reviews

Port Hotel Reviews

4.0

4.8

Cleanliness

4.4

Amenities

4.8

Staff & service

4.2

Eco-friendliness

3.8

Property conditions & facilities
Rating 10 - Excellent. 4 out of 63 reviews
Rating 8 - Good. 9 out of 63 reviews
Rating 6 - Okay. 4 out of 63 reviews
Rating 4 - Poor. 7 out of 63 reviews
Rating 2 - Terrible. 39 out of 63 reviews

Reviews

2/10 Terrible

brooks

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sucks

This place is a homeless shelter do not stay
Stayed 1 night in Jul 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable
Stayed 1 night in Jul 2023

6/10 Okay

john

Liked: Staff & service
Friendly service
Stayed 1 night in Aug 2022

2/10 Terrible

jerrad

Disliked: Cleanliness, staff & service, property conditions & facilities
This property isnt a hotel, it shouldnt be on expedia.
Stayed 2 nights in Jul 2023

2/10 Terrible

Gordon

Disliked: Cleanliness
This place is a dump! You need to review and not promote it.
Stayed 1 night in Feb 2024

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good

It was very hokey period there is no lobby to check-in, no elevator, no coffee and dirty and old sheets, lumpy and very old sofa bed Very noisy
Stayed 1 night in Jun 2023

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Waste of $70+

This hotel is a scam, you book the rooms and they say you’ll receive your info to get in by email 24hrs in advance, then you don’t get any emails, and their voicemail is generic and they don’t respond. It needs to be removed from your app.
Stayed 1 night in Dec 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
I cancelled my booking upon arrival. The location is sketchy with a couple of homeless people hanging out just outside of the hotel. No functioning lobby nor reception desk and no staff to assist. Totally feels unsafe.
Stayed 2 nights in Jul 2022

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 1 night in Aug 2023

2/10 Terrible

Daniel

Never got to stay at the property it was day before Christmas Eve and the person who checks you in were at a family function. Not her fault at all. Shouldn’t really be available on Expedia if you can’t actually check in
Stayed 1 night in Dec 2023

2/10 Terrible

Joe

Disliked: Amenities, property conditions & facilities
Did not stay. Place was like a crack house. Unbelievable you would have this listed as a "hotel" on your site. On top of that the fee was "non refundable". Still waiting for a possible refund as we did not stay at the location.
Stayed 1 night in Nov 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't book this hotel

I booked this hotel for employees going on a business trip and didn't notice I'd booked the wrong day. I called less than an hour after I made the booking, escalated things to Hotels.com customer support, and I never heard back from this hotel, they don't pick up the phone, they don't have a refund, our money basically was stolen because I could not get in touch with them for an adjustment. This is ridiculous customer service and I have no idea why this place is still listed on Hotels.com. Shame on you Port Hotel, and shame on you Hotels.com.
Stayed 1 night in Nov 2022

2/10 Terrible

Madeline

Disliked: Cleanliness, staff & service, property conditions & facilities
I had to stay one night in Port Alberni as a single girl, and booked the Port Hotel because it was cheap. I do not recommend. The hotel is on top of a bar, and is not in a safe area of town. The bus driver who dropped me off there, who is also a local, said that she did not feel comfortable with me staying there. But I thought I would be fine. When I went inside it was empty, I called the number on the door and there was no answer. I looked around for about 5 minutes till I got the creeps and decided to leave. The lobby was empty and there was garbage on the floor. Upstairs I could hear banging. I got catcalled as I was walking away from the area. Please don't stay here if you are travelling alone, especially if you are a girl. Spend the extra money and go somewhere safer.
Stayed 1 night in Jun 2023

2/10 Terrible

Jamie

Disliked: Cleanliness, amenities, property conditions & facilities
This is a CHEAP place to stay for the night... ...but it is not even close to clean. While it is above the pub, with the windows closed you do not really hear any noise from there. The apartments above the Family Room may be quite noisy though. This is unfortunate as Peter, the owner is helpful and kind. You might not receive said email with check-in details, I never got one. The lovely lady running the bar is none to impressed to have to find Peter for you. If you want clean, please pick a different place to stay. If you don't mind dust bunnies, hair in the sheets and tub or the occasional hole in the wall this is a cheap option. My request to have the bedding changed was obliged and done quickly with new clean sheets and blanket, they are helpful. The room is warm and the Family Room comes equipped with full bathroom, queen bed, desk and chair, luggage rack, futon couch, kitchenette table and 3 chairs, a small sink, dishes and drying rack toaster, microwave, drip coffee pot, and bar fridge.
Stayed 1 night in Nov 2022

2/10 Terrible

Alex

Disliked: Cleanliness, amenities, property conditions & facilities
I'm never one to turn my nose up at a unique or less then "fancy" place. I don't even believe in writing bad reviews. However, this place was honestly too scary to stay in. From the literal bottle depot area in the entrance, that made the place smell awful. To the extremely dirty room. They did provide toiletries. However it felt almost unsafe to use them. Shower was horrendous and didn't drain. My partner and I felt literally unsafe the entire time here. We considered sleeping in our vehicle, as that felt safer then the "hotel". Literally covered in stains, spills, and other materials. Had to call a number left ona door to get let in. The person who answered the door was present and did nothing wrong. So that's a plus at least. But I wouldn't consider this a hotel, hostel or a place that should even be listed on Expedia.
Stayed 1 night in Aug 2022

2/10 Terrible

Bei

Stayed 2 nights in Jan 2024

4/10 Poor

Vanessa

Disliked: Cleanliness, property conditions & facilities
The staff was nice, but not present. The room wasn’t ready when I arrived at 8:00pm I had to call the owner 3 times before she answered. I had to wait in my car while their cleaner “cleaned” the room. It was an older gentlemen who was living in the room before my arrival (who was also the cleaner). He claimed it was nicer room than his current living situation. Once I got all my stuff in the room it did feel cozy, although not cleaned. The shower worked but the tub would fill up with water at the same time. The microwave did not work, and I almost started an electrical fire. I tried to heat up a frozen dinner and ended up smoking out the room to a point where I had to leave and let it air out. The frozen dinner remained frozen. I tripped a breaker and messaged the owner, but she did not arrive, so I reset the breaker myself and all was fine. I left the microwave un plugged. The area could be definitively perceived as very sketchy, lots of apparent addicts around, they are harmless people though so I felt safe, but kept my awareness heightened. The lobby of the hotel smelt terrible, and everyday when I would leave it looked like something happened in the lobby. Items would be moved around and one morning it appeared a badge of clothes was left in the lobby. Very noisy as well. A very unique experience. Probably wouldn’t stay again even with the price.
Stayed 4 nights in Nov 2023

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Kevin

Stayed 1 night in Aug 2023

2/10 Terrible

Rod

Disliked: Cleanliness, staff & service, property conditions & facilities
Someone was passed out in the doorway. The door was locked. No one was at the property. The phone number to call had a full mailbox. Maybe the worst accommodations I've seen in my decades of travel.
Stayed 1 night in Aug 2023

6/10 Okay

Alanna

Liked: Cleanliness, staff & service
Look, I am not going to lie. It is a 'dive hotel' for sure. There was music blasting from the upstairs I could hear upon entry but I did not hear it from my room. I did hear some bangs and noises sporadically throughout the night which woke me up. But I was just using it for a crash pad and spent my days with friends on the water. It was fairly clean. The manager on duty was super-friendly. Considering the price was less than 1/3 the price of any other hotels available in the area, I was fine with it. Oh... also, there was no TV in the room but there was A/C and I had my own laptop. Couldn't find any hotel wifi when I searched late at night but I had access to my ShawOpen. Overall, it wouldn't be my first choice, but as a single large male with no real personal safety concerns, I simply kept to myself and I was happy with my experience.
Stayed 1 night in Aug 2023

4/10 Poor

Vernon

Stayed 2 nights in Jul 2023

4/10 Poor

Marciella

Disliked: Cleanliness, staff & service, property conditions & facilities
The layout of the room was ok. But we did not feel safe. The regulars in the pub, kept making comments, every time we stepped out, they would say “Ew” loud enough for all of us to hear. The fire alarm went off during our stay, we thought it was a fire. But it was a usual occurrence, as the firemen werent even surprised about the call. They made it out to be a casual thing. Then we also had stuff go missing from our room. My brother in law and family did not even get a key fob for their room, they were told to call the number posted at front door to enter their room every time. Someone threw out a cigarette butt in the back of my truck, and it burnt through a tarp I had covering my things in back. It was not somewhere I would ever stay again! I wish I was told about this place before staying!

2/10 Terrible

Harjeet

Stayed 1 night in Jun 2023

8/10 Good

Lisa

Stayed 1 night in Jun 2023