Port Jervis Hotel Guide - Port Jervis Municipal Building hotels in Port Jervis, United States of America.

"We recently stayed at Kartrite Waterpark & Resort and overall had a really great time, especially as a family with kids. We booked the king suite with the bunk room, and the space was more than enough for everyone—super comfortable and perfect for families. One of our favorite parts was the walkout patio to the courtyard. The fire pits and small obstacle course were such a hit with the kids—they were entertained the whole time. The staff was friendly and helpful throughout our stay, which we appreciated. However, check-in was definitely a downside. Our room wasn’t ready at the 3 PM check-in time, and we weren’t alone—the lobby was full of families waiting. With the waterpark closing at 7 PM, that delay cut into a big chunk of usable time, which was frustrating. The waterpark itself has a lot to offer and is great for kids of all ages as well as adults. There’s plenty to do, and overall it’s a fun environment. That said, the cleanliness really needs improvement. We noticed used band-aids, clumps of hair, and general debris on the floors throughout the park. The jet pool area in particular was very off-putting—there was visible garbage and debris at the bottom, and it honestly made it hard to even consider getting in. Overall, we had a good experience and made great family memories, but the cleanliness issues and check-in delay are areas that need improvement."

"Everything was very nice and “as expected.” Two small things could be better; the shower head was not easily adjustable (why can’t there be handheld ones?). Also, there was no front desk person to give me a printed receipt at checkout. It was admittedly early, but I’m old school and like a printed receipt. "

"Room was outdated n lighting was dark Bathroom shower was a small area n water was weak also couldn’t regulate the heat/ac to be comfortable Coffee n breakfast was great"

"Check in was smooth - got restaurant recommendations from staff - room was perfect and breakfast was very popular!!"

"No there was no meat and lighting in back parking lot terrible"

"Have not had this experience with Hampton before. It was like staying at a motel. Bedding, sheets, bed itself, bathroom were very low quality. Everything in the room was very low quality. And it is not cheap. "

"Everything and everyone was great "

"Clean room, friendly staff Good breakfast Could use a little tlc."

"Never stayed because they tried to give me the worst room avail! I’m still waiting for my money back and points!"