Portakal Beach

Gulcan is an amazingly wonderful woman. We only wanted her to prepare our meals. She gave my daughter the confidence to try her first Turkish words. I went to Gulcan every day to learn a new word and practice the few I know.

Family friendly resort with plenty to do for children. Entertainment every evening for both adults and children. The quality of food was excellent but could definitely have more variety. It felt very repetitive after the first couple of days. Non-alcoholic drinks could be better. There were four mocktail choices available and they all tasted very similar. The onsite shops were extremely expensive, particularly for beach toys and beachwear so definitely take your own. We had some issues that we feel did not get addressed properly. On arrival, the bedsheets had stains so requested these to be change which to be fair the staff addressed immediately. It was just a bit annoying as we arrived very late evening so having to hold off putting kids to bed because of dirty bedding was annoying. AC throughout our stay was very poor, excluding the last 2 nights of a 7 night stay. It basically didn’t work so blowing hot air all night long meant we struggled to sleep. The hotels reasoning was they need to request additional surge power to be able to increase the functionality of AC, which can take up to three day to arrange. Frustrating that a 5* resort would not just have the appropriate resources in place ahead of time. We also had to request missing items several times because the cleaning staff forgot to after attending our room i.e. towels, soap etc. Overall, we enjoyed our stay but felts more like a 4.5* experience.

The food was great, always fresh and diverse. I wasn’t very happy with the fact that you always had to make reservations for the à la cart restaurants, but overall great experience!