Portillo Hotel Guide - All Inclusive Hotels in Portillo, Las Terrenas

"Well the property is really close to paradise , cause the mountain and the beach .the bungalows have cocaroches and no hot waters runnig good , they're staff is young and no too professional .look and feel like short staff on the buffet , from my point just training and costumer service class for tree months and everything going to be 5 start do not forget the roaches on the bungalows "

"This is a breathtaking place and quite honestly the pictures in the page doesn’t do any justice to this incredible paradise. The staffs and service is excellent. The room was amazing and the gym was amazing. I was there from the 4/09/2026 to 4/12/26 and I wish I was staying longer. The beach is incredible and the pool by the beach is just another level. The coffee shop is amazing and I can’t wait to go back soon. "

"This resort stands out as the premier budget-friendly option in the Cibao zone, particularly for families. While it offers high-end dining and exceptional staff service, the aging accommodations are a notable contrast to the high quality of the amenities. Key Highlights: Family & Kids: The resort excels with a dedicated kids' club featuring GPS safety trackers and a passionate staff. The water park and pool "bubble parties" are major highlights, though management should consider adding safety barriers on curved slides and a snack station near the gym area. Dining: Food quality is impressive for the price point. The buffet is well-organized, and the à la carte options—specifically the Greek and Rodizio restaurants—provide a high-end culinary experience. Amenities & Staff: The staff across all departments (drivers, servers, and entertainment) are supportive and professional. The beach at Portillo remains a top-tier feature for its calm, pristine waters. Areas for Improvement: The rooms are the primary drawback; they are functional (hot water and comfortable beds) but look dated and are prone to maintenance issues like AC leaks. Additionally, guests should be aware that on-site convenience stores carry high markups. Verdict: Highly recommended for families or groups seeking a cost-effective, high-service escape in Samaná, provided you prioritize amenities and location over modern room decor."

"I love the food, the staff the views. My second time going. Frantz and Jose from rec reception are the best. Jennifer and Gigi from entertainment will have you dancing away your night and days Amelia from the bar serves the best drink in the spa the food everything to die for recommended to anybody family couple couples my second I’m going I will definitely do."

"Yes "