Portillo Hotel Guide - Beach Hotels in Portillo, Las Terrenas

"The room was clean and well maintained. The staff was very attentive and hospitable. We enjoyed our stay even though it rained the first two days. I loved getting up early and walking around the island listening to the doves every morning. "

"Yes"

"Internet was horrible, and basically not available anywhere on property. At one time, had access, very slow, in the restaurant."

"Well the property is really close to paradise , cause the mountain and the beach .the bungalows have cocaroches and no hot waters runnig good , they're staff is young and no too professional .look and feel like short staff on the buffet , from my point just training and costumer service class for tree months and everything going to be 5 start do not forget the roaches on the bungalows "

"Clean room fresh breakfast "

"Very good breakfast. Nice staff and beach view was amazing "

"Lo mejor el desayuno.."

"This resort stands out as the premier budget-friendly option in the Cibao zone, particularly for families. While it offers high-end dining and exceptional staff service, the aging accommodations are a notable contrast to the high quality of the amenities. Key Highlights: Family & Kids: The resort excels with a dedicated kids' club featuring GPS safety trackers and a passionate staff. The water park and pool "bubble parties" are major highlights, though management should consider adding safety barriers on curved slides and a snack station near the gym area. Dining: Food quality is impressive for the price point. The buffet is well-organized, and the à la carte options—specifically the Greek and Rodizio restaurants—provide a high-end culinary experience. Amenities & Staff: The staff across all departments (drivers, servers, and entertainment) are supportive and professional. The beach at Portillo remains a top-tier feature for its calm, pristine waters. Areas for Improvement: The rooms are the primary drawback; they are functional (hot water and comfortable beds) but look dated and are prone to maintenance issues like AC leaks. Additionally, guests should be aware that on-site convenience stores carry high markups. Verdict: Highly recommended for families or groups seeking a cost-effective, high-service escape in Samaná, provided you prioritize amenities and location over modern room decor."

"This is a beautiful, quiet, well maintained property. I would say, one of the best in the area. We would stay there again! "