Deluxe Suite, 2 Queen Beds, Non Smoking

Reviews of Capitol Hill Motel

2.5 out of 5
Capitol Hill Motel
9110 SW BARBUR BLVD, Portland, OR

Reviews

9.2

Wonderful

Rating 10 - Excellent. 439 out of 675 reviews" "
Rating 8 - Good. 191 out of 675 reviews" "
Rating 6 - Okay. 23 out of 675 reviews" "
Rating 4 - Poor. 9 out of 675 reviews" "
Rating 2 - Terrible. 13 out of 675 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Hotel Manager on 1 May 2024
Dear Ellen,Thank you for your rating. We're pleased to see that you had a positive experience overall. If there are any areas where you believe we can improve to earn a higher rating next time, please don't hesitate to let us know. Your feedback is valuable to us, and we hope to have the opportunity to serve you even better in the future.Sincerely,Hotel Manager

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 29 Apr 2024
Dear Jocelyn,Thank you for your fantastic rating! We're delighted to hear that you had a wonderful experience during your stay. Your satisfaction is our priority, and we appreciate you choosing to stay with us. We hope to have the pleasure of welcoming you back for another exceptional stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Nicholas Anthony

Travelled with family
This place is a nice little hidden spot. Parking is super easy. Close to many attractions and far away from the city you don’t feel so crowded or overwhelmed. I always stay here when I’m in town and will continue to do so.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 29 Apr 2024
Dear Guest,Thank you for your glowing review! We're thrilled to hear that you enjoy our hidden gem and find our location convenient for exploring nearby attractions. We're delighted to be your go-to choice when you're in town, and we look forward to welcoming you back for many more enjoyable stays in the future.Sincerely,Hotel Manager

10/10 Excellent

Eriko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on 26 Apr 2024
Dear Eriko,Thank you for the 5-star rating. We aim for 100% guest satisfaction, and I'm delighted that you were so pleased. We strive to offer an excellent blend of comfort, convenience, amenities, and value to our guests, and it seems you concur. Should your travels bring you back to this area, we hope you will choose to stay with us again. Serving guests like you makes being in this business a true delight.Sincerely, Hotel Manager

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on 17 Apr 2024
Dear Rafael,Thank you for your rating and feedback. We're pleased to hear that you had a positive experience at our hotel. If there are any areas where we can improve to make your next stay even better, please feel free to let us know. We appreciate your support and hope to welcome you back soon.Sincerely,Hotel Manager

8/10 Good

Alondra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Hotel Manager on 17 Apr 2024
Dear Alondra,Thank you for your rating and feedback. We're glad to hear that you had a positive experience at our hotel. If there's anything specific you think we could improve upon to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon.Sincerely,Hotel Manager

10/10 Excellent

Caroline, San Anselmo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely clean
Stayed 1 night in Apr 2024
Response from Hotel Manager on 15 Apr 2024
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you found our hotel extremely clean. Providing a pristine environment for our guests is one of our top priorities. We appreciate your recognition and hope to welcome you back soon for another excellent stay.Sincerely,Hotel Manager

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely clean accomadations
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 17 Apr 2024
Dear Guest,Thank you for your feedback! We're thrilled to hear that you found our accommodations to be extremely clean. Maintaining a clean and comfortable environment for our guests is a top priority for us. We appreciate your kind words and hope to welcome you back for another wonderful stay in the future.Sincerely,Hotel ManagerSincerely, Hotel Manager

10/10 Excellent

bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to place to stay. Rooms are spacious and clean. Staff is amazing
Stayed 3 nights in Mar 2024
Response from Hotel Manager on 5 Apr 2024
Dear Guest,Thank you for your kind review! We're thrilled to hear that our hotel is your go-to place to stay. It's fantastic to know that you appreciate our spacious and clean rooms, as well as our amazing staff. We look forward to welcoming you back soon!Sincerely,Hotel Manager

8/10 Good

Adrienne

Travelled with family
Liked: Cleanliness, staff & service
Really good for the price. It was clean and the beds were comfortable. Very basic but that was all we needed. We wanted to be out of downtown Portland but not too far and it was great for that. Only complaint was how small the showers were.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 30 Mar 2024
Dear Guest,Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you found our hotel to be clean, comfortable, and conveniently located for your needs. We understand the importance of value, and we're glad to have met your expectations in that regard. Your comment regarding the size of the showers is duly noted, and we will certainly look into ways to improve in this area. We hope to welcome you back again soon for another enjoyable stay.Sincerely,Hotel Manager

8/10 Good

Nicole

Stayed 1 night in Mar 2024
Response from Hotel Manager on 14 Apr 2024
Dear Nicole,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us. We appreciate your rating and hope to welcome you back soon.However, we would love to know how we could have improved your experience to earn that fifth star. Your feedback is invaluable to us.Sincerely,Hotel Manager

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice little motel. Quiet. Very clean.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 24 Mar 2024
Dear Noel,Thank you for your perfect rating and wonderful feedback! We're delighted to hear that you found our motel very nice, quiet, and very clean. Providing a peaceful and clean environment for our guests is important to us, and we're glad we could meet your expectations. We appreciate your support and hope to have the pleasure of welcoming you back for another great stay in the future! Sincerely, Hotel Manager

10/10 Excellent

Mark

Everything excellent. Cleanliness of room and property. Great value and location..
Stayed 1 night in Mar 2024
Response from Hotel Manager on 22 Mar 2024
Dear Guest,Thank you for your fantastic review! We're thrilled to hear that you found everything excellent during your stay, from the cleanliness of the room and property to our great value and location. Your satisfaction is our priority, and we look forward to welcoming you back soon.Sincerely,Hotel Manager

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Simple facility - clean quiet and good value
Stayed 3 nights in Mar 2024
Response from Hotel Manager on 19 Mar 2024
Dear Guest,Thank you for sharing your experience with us! We're thrilled to know that you found our facilities clean, quiet, and a good value for your stay. Providing a comfortable and affordable experience is our priority, and we're glad we met your expectations. We hope to welcome you back again soon.Sincerely,Hotel Manager

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint was I booked a queen and the bed was definitely a double. Parking was great, there was a coffee shop, and a bakery nearby and the place was pretty quiet. I would probably stay here again.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 19 Mar 2024
Dear Guest,Thank you for your feedback! We're delighted to hear that you found our parking convenient and enjoyed the nearby coffee shop and bakery. We apologize for any confusion regarding the bed size and appreciate your understanding. We'll ensure clearer communication in the future. We look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Manager

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
This place was great! I got a suite with a kitchen for a brief business trip. It was affordable, impeccably clean, quiet, and comfy. I loved having a kitchen to avoid having to go out to eat.
Stayed 1 night in Mar 2024
Response from Hotel manager on 5 Mar 2024
Dear Guest,Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay in our suite with a kitchen. We take pride in providing affordable, impeccably clean, quiet, and comfortable accommodations for our guests. We're glad you appreciated the convenience of having a kitchen during your business trip. Your feedback is invaluable to us, and we hope to welcome you back soon!Sincerely,Hotel Manager

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious and the hair dryer that was available came in clutch.
Stayed 1 night in Mar 2024
Response from Hotel manager on 4 Mar 2024
Dear Guest,We're delighted to hear that you found our accommodations spacious and that the hair dryer came in handy during your stay. Thank you for sharing your positive experience, and we hope to welcome you back for another enjoyable stay soon!Sincerely,Hotel Manager

2/10 Terrible

janiece

Stayed 3 nights in Jan 2024
Response from Hotel Manager on 4 Feb 2024
Dear Guest,We apologize for falling short of your expectations during your stay. Your feedback is important, and we will work to improve our services. Thank you for sharing your comments with us.Sincerely, Hotel Manager

10/10 Excellent

adriane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always our #1 choice! Fabulous 👌
Stayed 5 nights in Jan 2024
Response from Hotel Manager on 3 Feb 2024
Dear Adriane,Thank you for your perfect rating and wonderful feedback! We're delighted to hear that we're your number one choice and that you had a fabulous experience with us. Providing top-notch service and accommodations is what we strive for, and we're thrilled to know we've consistently met your expectations. We appreciate your loyalty and look forward to welcoming you back for many more fabulous stays in the future! Sincerely, Hotel Manager

8/10 Good

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean and comfortable. I would give 5 stars if the towels were not paper thin.
Stayed 1 night in Jan 2024
Response from Hotel manager on 28 Jan 2024
Dear Guest,Thank you for your positive feedback regarding our cleanliness and comfort. We appreciate your suggestion about the towels and will certainly take that into consideration to enhance your experience in the future. We hope to have the pleasure of welcoming you back for an even more enjoyable stay.Sincerely, Hotel Manager

10/10 Excellent

Maureen, New Orleans

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a small motel, well maintained. Parking spaces in front of units.
Stayed 3 nights in Jan 2024
Response from Hotel manager on 23 Jan 2024
Dear Guest,Thank you for your positive feedback. We're glad to hear that you found our small motel well maintained, and the convenience of parking spaces in front of units met your expectations. We appreciate your comments and hope to continue providing you with a comfortable and enjoyable stay during your future visits.Sincerely, Hotel Manager

10/10 Excellent

Molli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd time staying here. They truly are attempting to keep the place up to good standards, outside and inside. And through the ice storm, they checked in quite a few times. We had power outage and wifi down for a bit, yet they checked in to make sure all was ok.
Stayed 1 night in Jan 2024
Response from Hotel manager on 18 Jan 2024
Dear Guest,Thank you for your continued loyalty and for sharing your positive experiences with us. We're pleased to hear that our team made efforts to keep the property up to good standards, even during challenging situations like the ice storm. Your safety and comfort are our top priorities, and we appreciate your understanding during the power outage and WiFi disruption. We look forward to welcoming you back for another great stay.Sincerely, Hotel Manager

10/10 Excellent

Molli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After reading some reviews I decided to book for the night needed and was definitely happy with the selection! They make a true attempt at keeping things neat and clean...from outside to inside. For those sensitive to noise, keep in mind it is by a fairly busy road and freeway not too far off...personally, with the fan on, didn't bother me much (only mentioning for those more sensitive). Great stay and already have my next night booked for when I come back to town!
Stayed 1 night in Jan 2024
Response from Hotel manager on 10 Jan 2024
Dear Guest,Thank you for choosing to stay with us and for taking the time to share your positive experience! We're delighted to hear that our efforts to maintain cleanliness and comfort were evident during your stay. Your feedback about the potential noise sensitivity is noted, and we appreciate your understanding. We look forward to hosting you again during your next visit to town. Safe travels!Sincerely, Hotel Manager

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place. Clean, quite, comfortable, and friendly.
Stayed 1 night in Dec 2023
Response from Hotel Manager on 20 Dec 2023
Dear Brandon,Thank you for the perfect 10/10 rating and positive feedback! We're thrilled to hear that you found our place great, clean, quiet, comfortable, and friendly. Your satisfaction is our priority, and we appreciate your kind words. We look forward to hosting you again for another great experience!Sincerely, Hotel Manager

6/10 Okay

Ryan

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Dec 2023
Response from Hotel Manager on 17 Dec 2023
Dear Guest, Thanks so much for your very kind feedback. I sincerely appreciate your 3 star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

6/10 Okay

camille

Travelled with family
Liked: Cleanliness, staff & service
Clean and comfy, but NOT 9.2!
Great little older motel. Staff was friendly. Room was clean. No frills for an overnight. 0 amenities.
Stayed 1 night in Dec 2023
Response from Hotel Manager on 15 Dec 2023
Dear Guest,Thank you for sharing your thoughts on your recent stay. We're pleased to hear that you found our motel clean and the staff friendly. However, we regret that the experience did not meet your expectations in terms of amenities. Your feedback is important to us, and we'll certainly take your comments into consideration as we continuously strive to enhance our offerings. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience in the future.Sincerely, Hotel Manager

10/10 Excellent

Pamela

Stayed 2 nights in Dec 2023
Response from Hotel manager on 9 Jan 2024
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful Motel
Staff was very friendly, room was clean. Appreciated the microwave, mini fridge, amd coffee maker being in the room Windows in our room only had 1 set of curtains, no sheer layer, so there wasn't the option to let light in without allowing a full view into the room. The fan in the bathroom was very loud. Would absolutely stay here again.
Stayed 2 nights in Dec 2023
Response from Hotel Manager on 12 Dec 2023
Dear Guest,Thank you for your positive feedback and the 8 out of 10 rating. We're glad to hear that you found our motel delightful, with friendly staff and clean rooms. Your comments about the room amenities are appreciated, and we'll take note of your suggestions regarding the curtains and bathroom fan. We look forward to welcoming you back on your next stay, and we appreciate your willingness to return. Safe travels!Sincerely, Hotel Manager

4/10 Poor

Benson

Stayed 3 nights in Sep 2023
Response from Hotel Manager on 10 Dec 2023
Dear Benson,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely,Hotel Manager

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Manager on 8 Dec 2023
Dear Shelley,Thank you so much for this fantastic 10-star rating for your stay at our hotel! We are so glad to hear that you enjoyed your experience with us! We take great pride in providing exceptional service to our guests, and it's reviews like yours that keep us going. We look forward to seeing you again soon!Sincerely, Hotel Manager

10/10 Excellent

Albany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
Easy check in. Room was already warmed up when I arrived. Room was clean and convenient for me. My expectations were not high due to the price and location, but I found it went above and beyond.
Stayed 2 nights in Nov 2023
Response from Hotel Manager on 8 Dec 2023
Dear Albany,Thank you for the perfect 10 out of 10 rating! We're thrilled to hear that your experience exceeded expectations, from the easy check-in to the clean and conveniently warm room. We appreciate your positive feedback, especially considering the price and location. We look forward to welcoming you back for another outstanding experience.Sincerely, Hotel Manager

10/10 Excellent

victoria, Phoenix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay, one year apart. Still a great hotel like I remembered it. The outside and surrounding areas are very clean and quiet. The inside is a bit out dated but was very clean. The bathroom fixtures and shelves are older and the shower head wasn't the greatest. Overall, it was a great stay. Will stay here again the next time I am in Portland.
Stayed 3 nights in Nov 2023
Response from Hotel manager on 22 Nov 2023
Dear Guest,Thank you for your return visit and positive feedback! We're glad you enjoyed your stay, and we appreciate your understanding about the interior details. We look forward to welcoming you back on your next trip to Portland.Sincerely, Hotel Manager

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Hotel Manager on 21 Nov 2023
Dear Andrea,We appreciate you visiting with us and leaving such a high rating. We are grateful that the majority of our overnight visitors are content with their choice to remain with us. When you return, we promise to continue offering the best possible service. We value feedback from our visitors above all else, so please accept our sincere gratitude for your 10-star review. Please come back soon.Sincerely, Hotel Manager

10/10 Excellent

Matthew

Stayed 3 nights in Nov 2023
Response from Hotel Manager on 20 Nov 2023
Dear Matthew,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite surprising
Quaint little motel, was a nice stay. Room was very clean and nice. Some road noise from outside but we were one of the first couple rooms. Full kitchen was nice but no dishes of any sort.
Stayed 1 night in Nov 2023
Response from Hotel Manager on 14 Nov 2023
Dear Guest,Thank you for sharing your experience with us. We're glad to hear that you found our quaint little motel to be a nice stay and that the room was very clean and comfortable. We appreciate your feedback about the road noise, and being one of the first couple of rooms might have contributed to that. We also take note of your comment about the full kitchen lacking dishes, and we'll look into addressing this to enhance the guest experience. We value your input and hope to welcome you back for another pleasant stay in the future. Safe travels!Sincerely, Hotel Manager

10/10 Excellent

natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hotel Manager on 14 Nov 2023
Dear Natalie,Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here twice now and both times did not disappoint. Cute little motel and spacious rooms.
Stayed 1 night in Nov 2023
Response from Hotel manager on 13 Nov 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Basic but really decent!
We only stayed for 1 night, but we were impressed. Nothing fancy, but it was clean & comfortable. Pretty cool that you can get a 2-bed room & each bed is in its own little room; this was perfect for my dad & me. The woman that checked us in had the customer service skills of a cranky toad. Long dark hair, nose piercing, & fake nails that were way too long (think Wolverine from X-Men). She sucked, but everything else about the place was nice & I'd definitely stay there again.
Stayed 1 night in Nov 2023
Response from Hotel manager on 11 Nov 2023
Dear Guest, Thank you so much for your kind words. I'm so pleased that you liked our hotel rooms. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had a such a peaceful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect place to stay for the night. We'll be going back this weekend!
Stayed 1 night in Nov 2023
Response from Hotel manager on 11 Nov 2023
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

8/10 Good

Mark

Stayed 1 night in Nov 2023
Response from Hotel Manager on 28 Nov 2023
Dear Mark,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Cutest ever, ran by three generations, great prices.
Stayed 1 night in Nov 2023
Response from Hotel manager on 3 Nov 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot.
Stayed 2 nights in Oct 2023
Response from Hotel Manager on 30 Oct 2023
Dear Ryan,Thank you for your positive feedback about our location. We're delighted to hear that you found our spot to be great. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area.Sincerely,Hotel Manager

10/10 Excellent

Norm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Hotel Manager on 24 Oct 2023
Dear Norm,Thank you for giving us a 10-star rating for your stay at our hotel! We are proud to have earned such a high rating from our valued guests, and we strive to deliver top-notch service to make sure everyone feels at home during their stay with us. We look forward to seeing you again soon!Sincerely,Hotel Manager

10/10 Excellent

Nicolle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hotel Manager on 24 Oct 2023
Dear Nicolle,Thank you for the 5-star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we should provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.Sincerely, Hotel Manager

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Clean, well maintained, and great service. Highly recommend.
Stayed 1 night in Oct 2023
Response from Hotel Manager on 22 Oct 2023
Dear Daniel,We're delighted to receive a perfect rating from you! It's fantastic to hear that you found our place clean and well-maintained and that you received great service. Your recommendation is greatly appreciated, and we hope to continue exceeding your expectations during your future stays. Thank you for choosing us and for sharing your positive feedback.Sincerely, Hotel Manager

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great little motel - very clean and well-maintained, with free parking. Although it's on a busy road it is well-lit and felt safe. It was convenient to have a fridge and microwave since I stayed for a few days. No frills but excellent value!
Stayed 4 nights in Oct 2023
Response from Hotel manager on 20 Oct 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Capitol Hill Motel because it is conveniently close to the college where my daughter is. Easy access to highway and to good food. The room was very clean and no smoke smell (a huge plus for me, since I hate smoky rooms or heavily perfumed rooms where they try to hide the smoke smell). I didn't know when I checked in that they would clean my room every day, but it was a welcome surprise. I stayed for 4 days, and every day my bed was made and they gave me a fresh set of towels and shower kit. I appreciated the large mini fridge with freezer and microwave, since I had groceries during my stay. The only downside was that the highway is a bit noisy.
Stayed 3 nights in Oct 2023
Response from Hotel Manager on 17 Oct 2023
Dear Lisa,Thank you for your perfect 5 out of 5 rating and your detailed feedback. We're pleased to hear that the Capitol Hill Motel met your needs during your stay, especially its proximity to the college, cleanliness, and non-smoking rooms. It's great that you were pleasantly surprised by the daily room cleaning service. We appreciate your comments about the amenities and the highway noise. Your input is valuable, and we hope to host you again in the future.Sincerely, Hotel Manager

10/10 Excellent

Pamela

Stayed 1 night in Oct 2023
Response from Hotel Manager on 13 Oct 2023
Dear Pamela,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 10-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Regards, Hotel Manager

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent spot.
Excellent spot. Clean, comfortable, convenient, and friendly service. Close to good food, OHSU, and downtown.
Stayed 1 night in Oct 2023
Response from Hotel Manager. on 7 Oct 2023
Dear Brandon,Thank you for staying with us. We are thrilled to know you loved every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will keep coming back!
This is my second stay at the Capital Hill Motel. I highly recommend it excellent value.
Stayed 5 nights in Sep 2023
Response from Hotel Manager. on 3 Oct 2023
Dear Michael,Thank you so much for your kind words and for choosing the Capital Hill Motel for your second stay! We are delighted to hear that you had another positive experience with us and that you consider us to be an excellent value. Our team strives to provide exceptional service and comfortable accommodations for all our guests. We look forward to welcoming you back for your next visit!Sincerely,Hotel Manager