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Reviews of DoubleTree by Hilton Portland - Beaverton

4 out of 5
DoubleTree by Hilton Portland - Beaverton
15402 NW Cornell Rd, Beaverton, OR

Reviews

8.4

Very good

Rating 10 - Excellent. 488 out of 1000 reviews" "
Rating 8 - Good. 297 out of 1000 reviews" "
Rating 6 - Okay. 111 out of 1000 reviews" "
Rating 4 - Poor. 54 out of 1000 reviews" "
Rating 2 - Terrible. 50 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24 hour pool and large comfy room
Stayed 1 night in May 2024
Response from Paula on 21 May 2024
Dear Matthew,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay, your room, and our pool. We hope to have the pleasure of welcoming you back to our hotel soon.Sincerely,Paula VanderzandenAGM Doubletree Beaverton

10/10 Excellent

Esther

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this property for its location and indoor pool/hot tub. My grandchildren and I had a blast in the pool!
Stayed 2 nights in May 2024
Response from Paula on 21 May 2024
Dear Esther,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay, and that you and your grandchildren thoroughly enjoyed the pool/hot tub. We hope to have the pleasure of welcoming you back to our hotel soon.Sincerely,Paula VanderzandenAGM Doubletree Beaverton

10/10 Excellent

Donna

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Traveling with a dog, there was lots of places nearby to walk while still feel safe. There dog treats at the front desk, and a nice quiet pet area easily accessible. Neighborhood appeared to be safe, there was not homeless people camping around the hotel unlike other places I’ve stayed recently.
Stayed 1 night in May 2024

8/10 Good

Steven

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is a little dated but served our purpose of a place to land at the end of the day
Stayed 3 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 6 nights in Apr 2024
Response from Paula on 12 May 2024
Hello DavidThank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back to our hotel soon. SincerelyPaula VanderzandenAGM Doubletree

10/10 Excellent

Amy, Pendleton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in May 2024
Response from Paula on 12 May 2024
Hello AmyThank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay, and that our location was convenient for your needs. We hope to have the pleasure of welcoming you back to our hotel soon. SincerelyPaula VanderzandenAGM Doubletree

6/10 Okay

Frank, Leander

Travelled with partner
Disliked: Staff & service
The stay was good. The check in staff was great. The breakfast was a bust. 9$ a person? Never stayed in a hotel that CHARGES for the continental breakfast. We did not eat as it was waffles and cereal. What was worth 9$. THEN the coffee cups were empty, I asked staff if there was any more (after waiting like 10 mins for someone to show up to ask) and it took quite a while to restock the cups THEN the coffee potty was empty. The breakfast/coffee was thoroughly disappointing. I did not eat or drink coffee. Breakfast and staff at breakfast sucked. Stay, room and check in staff was excellent. Fire the breakfast girl and stop charging 9$ per person for something the rest of the world gives for free
Stayed 1 night in May 2024
Response from Paula on 12 May 2024
Hello FrankThank you for staying with us at The Doubletree in Beaverton. We understand how important it is to provide our guests with a comfortable stay experience and apologize that you were not pleased with our hot buffet breakfast options. We appreciate your feedback, and we will use it to make the necessary improvements, including making sure that we are more on top of the coffee station. However, I am pleased to hear that you enjoyed your staff interactions at check-in. We hope to have the opportunity to welcome you back.SincerelyPaula VanderzandenAGM Doubletree

8/10 Good

Mary

Travelled with partner
Liked: Amenities
Quiet
Stayed 2 nights in Apr 2024
Response from Paula on 12 May 2024
Hello MaryThank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your quiet stay with us. We hope to have the pleasure of welcoming you back to our hotel soon. SincerelyPaula VanderzandenAGM Doubletree

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, our room was alot bigger then we expected. Staff was very nice and helpful. Our only thing was that the hot tub may be having some problems, only a few jets worked and one was trickling cold water. But other then that we definitely recommend and we will stay there again!
Stayed 1 night in Apr 2024
Response from Paula on 30 Apr 2024
Dear Jordan,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay, though I am very sorry that our hot tub was not working properly. Please be assured that we will be having our maintenance person look at it today. We hope to have the pleasure of welcoming you back to our hotel soon. Sincerely,Paula VanderzandenAGM Doubletree

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Beverly

Travelled with family
Liked: Staff & service
A few minor problems. No extra TP in bathroom. Hair dryer broken. Refrigerator froze all food. Breakfast cost of $9.00 per person was not worth the money. Very limited choices. Staff was very nice and attempted to accommodate.
Stayed 3 nights in Apr 2024

4/10 Poor

Lauren

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel people was very helpful would stay again
Stayed 2 nights in Apr 2024
Response from Paula on 18 Apr 2024
Hello Joyce,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay, as well as your staff interactions; we are always happy to help. We hope to have the pleasure of welcoming you back to our hotel soon.Sincerely,Paula VanderzandenAGM Doubletree

10/10 Excellent

kelly

The hotel was clean and the staff was very friendly!
Stayed 1 night in Apr 2024
Response from Paula on 18 Apr 2024
Hello Kelly,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay, as well as your staff interactions. We hope to have the pleasure of welcoming you back to our hotel soon.Sincerely,Paula VanderzandenAGM Doubletree

6/10 Okay

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and quiet. We felt like we had the whole pool to ourselves. The interior was a bit outdated and could use a makeover but our stay was great!
Stayed 1 night in Mar 2024
Response from Paula on 11 Apr 2024
Dear Rebecca,Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay with us, as well as basically having the pool to yourselves. I would also like to share that we are in the beginning phases of a hotel-wide renovation, which will give us that much needed update and makeover (we are very excited to see what we look like after.) We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Paula VanderzandenAGM Doubletree Beaverton

4/10 Poor

Thirunavukkarasu, Redmond

Travelled with family
Overall it’s okay hotels. We were told breakfast was included and was told at the hotel it’s $10 per head. We are not sure where was the disconnect. We were given the handicapped room in which bathroom was not in great shape. The third person didn’t get any comforter and they didn’t ask while checking. We picked outside Portland just to avoid parking fee and breakfast. We ended up paying almost similar price anyways. It’s okay but I would not prefer this during our next visit.
Stayed 2 nights in Apr 2024

10/10 Excellent

Felipe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property with great staff! The room was very clean and very comfortable. It is next to State road 26 and an easy drive into Portland. I love the warm cookies in the evening and I will definitely stay here again.
Stayed 2 nights in Mar 2024

4/10 Poor

Praveen Kumar

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean, not the level of Double Tree standards.
Stayed 1 night in Mar 2024

10/10 Excellent

Felipe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I was in the Beaverton area for several days and also stayed at 2 other properties during my visit. By far, Doubletree by Hilton was a much better stay! All of the front desk staff and others were very friendly and helpful. The entire place was clean and smelled very nice. My room was very clean and everything worked. There is plenty of free parking on site and it is right off of State road 26 which makes it very convienient to get to Portland. The only downside is that there are no restaurants within walking distance but a short half mile away you can find several restaurants that are pretty good. I will definitely be staying here the next time i am in the area!
Stayed 1 night in Mar 2024

10/10 Excellent

Phong

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff very nice and helpful will definitely come again
Stayed 1 night in Mar 2024

10/10 Excellent

janay

Travelled with family, Business traveller
Liked: Amenities
They were so nice! With fresh baked cookies. The room was perfect and I love that they were pet friendly. The pool was kinda cold but we still enjoyed every minute.
Stayed 1 night in Mar 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Charles

Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer, Excelsior

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room, really nice pool, the check desk staff were great.
Stayed 1 night in Mar 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is older, but well maintained. The staff was friendly. I slept well and felt relaxed. I would stay here again.
Stayed 1 night in Mar 2024

6/10 Okay

Jesse

Travelled with family and small children
The room was fine. The shower head was horrible and the shower was so small! Would be nice to know they had no bathtub in the room because I had small children with me.
Stayed 1 night in Mar 2024

6/10 Okay

Kevin

Stayed 1 night in Feb 2024

2/10 Terrible

elizabeth

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Paula on 23 Feb 2024
Dear Elizabeth,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.Sincerely,Paula VanderzandenAGM Doubletree Beaverton

10/10 Excellent

Catherine H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024
Response from Paula on 21 Feb 2024
Dear Catherine,Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Paula VanderzandenAGM Doubletree Beaverton

8/10 Good

Michael, Gig Harbor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NANA
Stayed 1 night in Feb 2024
Response from Paula on 21 Feb 2024
Dear Michael,Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Paula VanderzandenAGM Doubletree Beaverton

10/10 Excellent

tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Paula on 21 Feb 2024
Dear Tom,Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Paula VanderzandenAGM Doubletree Beaverton

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Paula on 21 Feb 2024
Dear Yuri,Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Paula VanderzandenAGM Doubletree Beaverton

6/10 Okay

Tram

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
The fridge in the room is old. Water is for members only.
Stayed 1 night in Feb 2024
Response from Paula on 23 Feb 2024
Dear Tram,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.Sincerely,Paula VanderzandenAGM Doubletree Beaverton

10/10 Excellent

Charles

Liked: Staff & service, property conditions & facilities
Great breakfast. Kind staff. Pet friendly. Comfortable room.
Stayed 1 night in Feb 2024
Response from Paula Vanderzanden on 10 Feb 2024
Dear Charles,Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay, as well as our breakfast offerings and your staff interactions. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Paula VanderzandenAGM Doubletree Beaverton

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Number One Place to Stay.
Always the best service, which is as important to me as the room. As a frequent visitor I appreciate that the rooms and hotel are always clean and quiet. Some rooms are a little tired in that the refrigerator is noisy and the black out curtains do not close all the way. These are not a deal breaker for me.
Stayed 1 night in Jan 2024
Response from Paula Vanderzanden on 8 Feb 2024
Dear Sally,Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay, and especially your staff interactions. It is always a delight to see you, and we look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Paula VanderzandenAGM Doubletree Beaverton

10/10 Excellent

Hannah

Stayed 2 nights in Feb 2024
Response from Paula Vanderzanden on 8 Feb 2024
Dear Hannah,Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Paula VanderzandenAGM Doubletree Beaverton

8/10 Good

Amir

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
I just won’t stay in this hotel again. I paid extra for breakfast and got very disappointed. Coffee was generally not available or it was cold. We got down to breakfast area before 9:00 Sunday morning, and there was practically nothing was left. The staff weren’t even trying to get food in the trays as more people came in. The staff were nonchalant and were just responding that they ran out. There was nobody to pick up the empty dishes from the designated area where dirty plates had piled up, even though there was a young lady who was just checking her phone. No more Double Tree stays for us.
Stayed 2 nights in Feb 2024
Response from Paula Vanderzanden on 6 Feb 2024
Dear Amir,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Please be assured that I will be following up with my breakfast staff about these troubling issues. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.Sincerely,Paula VanderzandenAGM Doubletree Beaverton

10/10 Excellent

Janelle

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely kind, helpful, and patient staff.
Stayed 1 night in Jan 2024
Response from Paula Vanderzanden on 6 Feb 2024
Dear Janelle,Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay, and especially your staff interactions. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Paula VanderzandenAGM Doubletree Beaverton

10/10 Excellent

Marbella

Stayed 3 nights in Jan 2024
Response from Paula Vanderzanden on 6 Feb 2024
Dear Marbella,Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely,Paula VanderzandenAGM Doubletree Beaverton

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Kyle

Business traveller
Nice location. Friendly staff
Stayed 1 night in Jan 2024

10/10 Excellent

pollie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very convenient to my destination
Stayed 1 night in Jan 2024

6/10 Okay

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Unfortunately they had a main water leak at 11:15 pm and the hallways were flooded. At 3:15 am another wake up call to the alarms going off for 10 min. The staff was amazing - especially Julius. They comped our room and gave us breakfast. Problems always happen but it is how you fix it that makes the true difference. No hard feelings at all and we will be back.
Stayed 1 night in Jan 2024

6/10 Okay

Edmond, COLORADO SPRINGS

Business traveller
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
I didn’t like my last night experience there. It was very bad! I’ve just emailed the General Manager Mr Cody Kelly about this. I can copy you. Thank you for asking.
Stayed 5 nights in Jan 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay
Stayed 7 nights in Dec 2023
Response from Paula Vanderzanden on 10 Jan 2024
Dear Carol,Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely, Paula Vanderzanden AGM Doubletree Beaverton

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Paula Vanderzanden on 10 Jan 2024
Dear Elisa,Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely, Paula Vanderzanden AGM Doubletree Beaverton

10/10 Excellent

Adem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Paula Vanderzanden on 10 Jan 2024
Dear Adem,Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the not too distant future!Sincerely, Paula Vanderzanden AGM Doubletree Beaverton

10/10 Excellent

Adem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The road noise was absolutely crazy, I did not get any rest, you could hear the road and the traffic. Horrible.
Stayed 1 night in Dec 2023