Portland Parish Church

my family and I had a wonderful week here! We loved the food, the pool activities, how passionate the staff were and of course the lovely scenery & weather of jamaica!

I wouldn’t recommend this hotel. My vacation started with the fact that I got a room with ants in it, they tried to fix it, but the next day the ants came back, they changed the room for me, for which I am appreciate. Unfortunately the weather was not good during my stay, so I decided to use the spa offered by the hotel. Manager Vanessa there is rude and not customer-oriented,it’s seems she is nice only with guests who use the services for an additional fee according to the conditions, you can use steam room for only 15 minutes and plunge for 15 minutes, and you must also bring your towel and bathrobe with you since they do not have them at the spa. I was surprised by this condition, but Okay, I brought everything with me, but I was upset the steam room wasn't working, it just looked like a little steam on the ceiling the plunge was dirty and with sand inside. All the food in the buffet is spicy for 7 days there was the same breakfast, lunch and dinner, no changes.

We had an amazing stay at Excellence Oyster Bay. The food was absolutely phenomenal and the service was outstanding from start to finish. A special shoutout to D’Andre, our waiter, who truly went above and beyond to meet all of our needs — he was such a joy and made our experience even more memorable. The rooms were very clean, the grounds were beautifully maintained, and even though the weather wasn’t great, our stay was still incredible. We would absolutely return and highly recommend this resort