Porvenir Hotels

"NO ONE should book this property. We paid $2,600 for a week and ended up leaving on day one. I’ve stayed in hundreds of hotels and have never once walked out until this place. I don’t even know where to begin. Before you even get to the hotel, enjoy climbing up the disaster of a dirt road. It’s extremely steep and full of holes that will most definitely scrape the bottom of your car. I was really concerned for my rental. Driving up and down this road, especially at night, was a nightmare. The room is tiny and poorly maintained. Firstly, there’s no lock at all. Literally anyone can walk in. The outdoor stairs separating the room and bathroom are extremely steep with no lights. Just hope you don’t need to use the bathroom at night or you’re screwed. WiFi barely works and constantly cuts out (and no service here otherwise). The only lighting you have in the bedroom is one tiny lantern - had to resort to using my phone flashlight. Also, the insect net is broken - enjoy all the bugs crawling in! No AC in the bathroom, so if you’re getting ready or changing, be prepared to sweat (since there’s no mirrors in the bedrooom). Cleanliness was unacceptable. The pillows had visible foot marks and the towels had dirt stains when we arrived. Instead of taking responsibility, we were told to bring the towels to reception ourselves if we wanted clean ones. What made this worse was the complete lack of accountability. They refused to offer any compensation, support, or refund. Every "

"Rooms were clean and comfortable. Staff was fantastic and you could not beat the location. Pool was perfect. The only downside was the street noise. You could hear all the vehicles (we were on the main floor). Not a deal breaker for sure!"

"Pretty sunrise "

"Really enjoyed the stay and appreciated the pool to cool down "

"Our garden room was perfect, with lots of space inside and on the balcony. The beach and resort amenities were great, with good options available for food and drinks. The staff were very pleasant. We really enjoyed our week at the Azura."

"This property was everything we could ask for. Upon arrival, Brian, the front desk manager gave us a wonderful briefing explaining everything well and the property has a nice beach an easy walk in one direction where the sunset view is incredible. Head out the other direction just a short drive (or a long walk) and you have Carillo, an incredible beach that is lined with palm trees and so wide and expansive it almost seems private. The hotel room was great and the breakfast was perfect, served around the pool area each morning. A very relaxing, accomodating place, I will definitely stay at again when visiting that area "

"Excellent "

"This is a fantastic location and place! Lots of young families so it was great for our little one to play. The place is well maintained, the staff were friendly, and it’s a short walk to everything "

"Wonderful staff, even decorated my room for my birthday. Hotel is beautiful, clean, and walking distance to the beach. The pools are lovely, especially the second pool and hot tub."