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Reviews of Michelangelo Grand Hotel Prague

5 out of 5
Michelangelo Grand Hotel Prague
Vladislavova 1477/20, Praha 1 - Nove Mesto, Prague

Reviews

9.4

Exceptional

Rating 10 - Excellent. 993 out of 1374 reviews" "
Rating 8 - Good. 294 out of 1374 reviews" "
Rating 6 - Okay. 65 out of 1374 reviews" "
Rating 4 - Poor. 20 out of 1374 reviews" "
Rating 2 - Terrible. 2 out of 1374 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Ming

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Although hang “make up room” tag on the door handle in the morning, when we came back in the afternoon the room not cleaned up at all.
Stayed 2 nights in May 2024

10/10 Excellent

megan, islip terrace

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very accommodating
Stayed 3 nights in Apr 2024

10/10 Excellent

Oscar, san diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrically located in the old town Prague. Every thing you want to visit is 10-30 away from the hotel. Our room was large and comfortable. The bathroom was also large. The breakfast was amazing and with a large variety of food. The staff was very helpful and polite.
Stayed 1 night in May 2024

10/10 Excellent

Oscar, san diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located 10-20 minutes walk to all the sites to see in old town Prague. The rooms are large and the beds confortables. The breakfast are very good with a large variety of foods. The people are very attentive and helpfull.
Stayed 4 nights in May 2024
Response from Zuzana on 20 May 2024
Dear Oskar,Thank you for your wonderful review!We’re thrilled to hear that you enjoyed our central location, spacious rooms, comfortable beds, and the variety of foods at breakfast.We look forward to welcoming you back to our hotel on your next visit to Prague!Best regards,GH Michelangelo Prague

10/10 Excellent

shira Hershco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Great food, great room and amenities Highly recommend
Stayed 3 nights in May 2024
Response from Jan on 19 May 2024
Dear Shira, thank you very much for you nice review. We are glad youve enjoyed your stay with us and should you be in Prague any time soon, we would be more than happy to accomodate you! Safe travelsBestJan

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, quiet, very friendly staff, amazing breakfast buffet
Stayed 3 nights in May 2024
Response from Matěj on 17 May 2024
Dear Lucy, thank you so much for your kind words. We really appreciate it in hotel Michelangelo.

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with most tourist attractions within easy walk. Spotlessly clean. Excellent breakfast with lots of choice. Would definitely recommend.
Stayed 3 nights in May 2024
Response from Matěj on 17 May 2024
Dear Sarah, thank you so much for your kind words. We really appreciate it in Hotel Michelangelo and we are already looking forward to your next stay!

10/10 Excellent

Adel, Tampa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.. great staff.. specially Hassan . He was a great help explaining the area and what to visit... thanks
Stayed 3 nights in May 2024
Response from Zuzana on 15 May 2024
Dear Adel,Thank you very much for your stay and for posting such a kind review.We are happy that you enjoyed your stay with us and we are looking forward to your visit.With Kind RegardsGH Michelangelo team

10/10 Excellent

shailesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location lovely helpful staff.
Stayed 2 nights in May 2024
Response from Zuzana on 14 May 2024
Thank you so much for your kind feedback, we appreciate it very much! We are looking forward to your next visit. With Regards, GH Michelangelo Team

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 1 night in May 2024
Response from Zuzana on 14 May 2024
Dear Alan, Thank you very much for your wonderful rating. See you next time! Kind Regards, GH Michelangelo Team

10/10 Excellent

Kira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, pleasant hotel. Very convenient location for a short city break ( walking distance to oldtown, lots of restaurants near by, location is very central but quieter at the same time). Nice breakfast. Spacious rooms. Very polite staff. We had a very comfortable stay in this hotel and will gladly stay there again.
Stayed 4 nights in May 2024
Response from Matěj on 12 May 2024
Dear Kira, thank you very much for your kind words, we really appreciate it in Grand Hotel Michelangelo! We are looking forward to your next stay.

10/10 Excellent

Mable Das

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Hotel very clean. Breakfast spread was fantastic. Our room was bit dark and the view from room nothing!!
Stayed 3 nights in May 2024
Response from Matěj on 11 May 2024
Dear Mable, thank you for your review, we really appreciate it at Hotel Michelangelo. We are glad that you have enjoyed your stay, next time don't hesitate to tell us about anything that is not as you want and we will do our best to fix any issue you might have.

10/10 Excellent

Alex

Liked: Staff & service
Great location
Stayed 3 nights in Apr 2024
Response from Matěj on 11 May 2024
Thank you so much for choosing our hotel. We are glad that you enjoyed your stay.

8/10 Good

Xiaojun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Matěj on 11 May 2024
Thank you very much for your review. We really appreciate it at Grand Hotel Michelangelo

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 7 nights in Apr 2024
Response from Zuzana on 9 May 2024
Dear Vadim, Thank you! We appreciate your feedback and we look forward to your next visit. Kind Regards, GH Michelangelo Team

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 2 nights in Mar 2024
Response from Zuzana on 6 May 2024
Dear Christine,Thanks for staying with us. We appreciate your feedback!We are so happy that you enjoyed your stay with us and looking forward to see you again.GH Michelangelo team

8/10 Good

Emilie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Wifi not the best.
Stayed 4 nights in Apr 2024
Response from Zuzana on 9 May 2024
Dear Emilie, Thank you very much for your feedback. Looking forward to your next visit. Kind Regards, GH Michelangelo Team

10/10 Excellent

Fred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place in the heart of Prague.
Stayed 5 nights in Apr 2024
Response from Zuzana on 9 May 2024
Dear Fred, Thank you so much for your kind review. We will be happy to welcome you back in the future! With Regards, GH Michelangelo Team

10/10 Excellent

Susan, Cookeville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact that we could walk every where! Old town, Charles Bridge, and all the other beautiful sights
Stayed 5 nights in Apr 2024
Response from Zuzana on 9 May 2024
Dear Susan, Thank you for your feedback, we are glad you enjoyed your stay with us! Kind Regards, GH Michelangelo Team

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms nice and cozy with good AC. Breakfast was great with huge selection.
Stayed 3 nights in Apr 2024
Response from Zuzana on 6 May 2024
Dear Jake,Thank you very much for your stay and kind review.We are looking forward to see you again.With Kind RegardsZuzana

10/10 Excellent

Catherine

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely central hotel. Spotless room and good choice of breakfast .. would definitely stay again. Free Walking tour starts next to the hotel and we walked for 5 hours- great way to get to know the city
Stayed 3 nights in Apr 2024
Response from Matěj on 1 May 2024
Dear Catherine, thank you very much for your kind words, we really appreciate it at Hotel Michelangelo. We are glad that you enjoyed your stay and we are looking forward to your next one.

10/10 Excellent

Sagarika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in an excellent location, proper city centre vibe and accessible to everything. The hotel was classy and service was really good. Very happy with our stay and will definitely recommend to our friends and family.
Stayed 3 nights in Apr 2024
Response from Matěj on 1 May 2024
Dear Sagarika, thank you very much for your kind review, we really appreciate it at Hotel Michelangelo and we are glad you enjoyed your stay.

10/10 Excellent

Claire Louise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel room made up daily Comfy bed. Nice coffee machine in room. Clean shower. Ideal location for exploring the city. More of a dressing tavle mirror would be useful. Safe in room good.
Stayed 3 nights in Apr 2024
Response from Matěj on 1 May 2024
Dear Claire, thank you very much for your kind review, we really appreciate it at Hotel Michelangelo and we are glad you enjoyed your stay.

8/10 Good

Eva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old building with high ceilings. Convenient location for public transport to Narodni Trida. Room a bit crowded with a generous bathroom taking up a lot of space. No closet or drawers for clothes, only a bar for hanging clothes. Bed comfortable. No room service several days and then daily. Breakfast amazing although coffee from machine's had a chemical aftertaste. Arrived Sunday evening and staff recommended several restaurants that were all closed.. but otherwise very helpful.
Stayed 6 nights in Apr 2024
Response from Zuzana on 29 Apr 2024
Dear Eva,Thank you very much for your stay and your kind review.We are happy that you had a nice stay with us and we are looking forward to your next visitWith Kind RegardsGH Michelangelo team

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Jan on 26 Apr 2024
Dear Angela, thank you for your nice review! Hope to see you again. Best RegardsJan

10/10 Excellent

Joel, Newington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent location and friendly staff
Stayed 4 nights in Apr 2024
Response from Zuzana on 25 Apr 2024
Dear Joel, Thank you for your review! It's fantastic that you found our hotel great, with an excellent location and friendly staff. We hope to welcome you back soon for another great experience! Kind Regards, GH Michelangelo Team

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, delicious and bountiful breakfast, helpful and friendly staff. My room was lovely, spacious and quiet. I enjoyed the beer spa experience quite a lot. Excellent location for exploring the city by foot. Marketplace nearby as well as public transportation. Highly recommend!
Stayed 2 nights in Apr 2024
Response from Zuzana on 25 Apr 2024
Dear Gregory, Thank you for your glowing review! We're glad to hear that you enjoyed your stay with us. Thank you for your recommendation and we look forward to welcoming you back on your next visit. Kind Regards, GH Michelangelo Team

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The booking in was quick with a glass of proseco which was nice . Both restaurants next to the hotel were good but do close at 10pm , so if you are on later flight you need to be quick . The room was a good size 526 it looked out over the internal square of the hotel over the bar but no noise. There were only full caffine pods for the coffee but you could get other options at breakfast and take to the room . We got a pint of milk from the deli on the corner of the shopping centre as there was a small fridge as only 2 creamers with pods each day ..breakfast had plenty of options and there is a second room for guest when it is very busy .
Stayed 4 nights in Apr 2024
Response from Zuzana on 24 Apr 2024
Dear Helen,Thank you for your positive feedback about your stay. We're glad to hear that you enjoyed the quick check-in and the glass of Prosecco. It's great to hear that your room was a good size and that you didn't experience any noise from the bar.We appreciate your praise for the breakfast. We look forward to welcoming you back on your next stay.Best regards,GH Michelangelo team

10/10 Excellent

hamad

Stayed 7 nights in Jan 2024
Response from Zuzana on 14 May 2024
Dear Hamad, Thank you for your wonderful rating! Kind Regards, GH Michelangelo Team

10/10 Excellent

Burcu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy
Stayed 3 nights in Apr 2024
Response from Zuzana on 22 Apr 2024
Dear Burcu,Thank you so much for your stay and amazing feedback!Looking forward to see you again!GH Michelangelo team

10/10 Excellent

Patrice

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel in new town. Lots of amenities
Stayed 1 night in Apr 2024
Response from Jan on 19 Apr 2024
Dear Patrice, thank you very much for your kind review! We are glad you had a nice time in our hotelBestJan

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed this hotel. Spacious rooms, beer spa attached, friendly staff. Would definitely recommend.
Stayed 3 nights in Apr 2024
Response from Jan on 19 Apr 2024
Dear Tyler, thank you very much. Glad you had a nice time in our hotel and in Prague! We will be more than glad to welcome you once again, should you be back in Prague. All the bestMGHTeam

10/10 Excellent

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The clerk who checked us in was superb! I wish I had gotten his name. He spoke English extremely well, understood our questions and helped us with a phone call, parking, dinner suggestions, and exchanging Euros. All the first night we were there. The hotel was beautiful! It is located within easy walking distance of many historic sites. The bed was comfortable and a free breakfast buffet was welcome and delicious. We did have one problem, but not the fault of the hotel. We parked on the street out front - actually right in front of Gabby's Pub. The morning we left, we found the rear license tag of our rental car had been pulled off and put on top of the car. Easy to reattach, but then we noticed the little antenna on top of the car was missing. Our suggestion- pay a little more and park in their garage.
Stayed 2 nights in Apr 2024
Response from Zuzana on 16 Apr 2024
Dear Marilyn, Thank you for your glowing review!We're thrilled to hear that our clerk provided exceptional service during your check-in, even assisting with various inquiries and arrangements. We'll make sure to pass along your appreciation to our team.It's wonderful to know that you found our hotel beautiful and conveniently located for exploring historic sites. We're glad you enjoyed the comfortable bed and delicious breakfast buffet.We're sorry to hear about the incident with your rental car. While it's not the hotel's fault, we appreciate your suggestion to utilize our garage for parking. We always prioritize the safety and security of our guests and their belongings. Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable experience.Kind Regards, GH Michelangelo Team

10/10 Excellent

James

Stayed 4 nights in Mar 2024
Response from Zuzana on 6 May 2024
Dear James,Thanks for staying with us. We appreciate your feedback!GH Michelangelo team

10/10 Excellent

Babak

Stayed 2 nights in Apr 2024
Response from Zuzana on 6 May 2024
Dear Babak,Thanks for staying with us. We appreciate your feedback!With Kind RegardsGh Michelangelo team

10/10 Excellent

Vijay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!
Stayed 6 nights in Feb 2024
Response from Matěj on 14 Apr 2024
Thank you very much for your honest review! We really appreciate it!

10/10 Excellent

Ken

Travelled with partner
The hotel was beautiful and the room was excellent. Very nice bathroom. We liked that the hotel provided lotion and other products. Nice to have a fridge in the room. Location was perfect. Staff was wonderful. Breakfast was great - the staff was so hard working. Anyone would love this hotel.
Stayed 3 nights in Apr 2024
Response from Matěj on 14 Apr 2024
Thank you a lot for your kind words, we try our best to make you, customers, have the best stay in our hotel. We really appreciate your review.

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel situated close to transport links (tram and metro) and a 10 minute walk to the river, or to Wenceslas Square. The hotel was in nice condition and clean throughout. The staff were very helpful, we had a problem with our room with a repetitive noise from within the ceiling and speaking to reception they moved us to a better room without any question so problem solved. Breakfast was really good and overall we loved the hotel and would certainly stay again if visiting Prague in the future.
Stayed 6 nights in Apr 2024
Response from Zuzana on 11 Apr 2024
Dear Russell, Thank you for your fantastic rating and detailed feedback! We're delighted to hear that you enjoyed your stay with us!We're pleased to hear that our staff helped resolve the issue with your room promptly and efficiently. It's great to know that you enjoyed our breakfast offerings and that you loved your overall experience with us.We would be honored to welcome you back for another stay in the future if you visit Prague again. Kind Regards, GH Michelangelo Team

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Hotel great. Front desk staff not up to par
Stayed 6 nights in Apr 2024
Response from Zuzana on 9 Apr 2024
Dear Paul,Thank you very much for your stay at the hotel, It's important to note that the front desk staff are not responsible for tour cancellations or associated fees, as these policies are standard across the industry. With Kind RegardsGH Michelangelo team

8/10 Good

Tracy

Stayed 3 nights in Apr 2024
Response from Zuzana on 29 Apr 2024
Dear Tracy,Thank you very much for your stay and your kind feedback!With Kind RegardsGH Michelangelo team

10/10 Excellent

Jonathan Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value. Great breakfast, clean room, comfortable bed. Fantastic location
Stayed 3 nights in Apr 2024
Response from Zuzana on 9 Apr 2024
Dear Mark,Thank you for your positive feedback! We're thrilled to hear that you found excellent value in your stay and enjoyed the great breakfast, clean room, comfortable bed, and fantastic location. We hope to welcome you back soon!GH Michelangelo team

10/10 Excellent

Tracy Louise

Stayed 4 nights in Mar 2024
Response from Matěj on 28 Apr 2024
We appreciate your review!

8/10 Good

Adrian John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Central - easily walkable to all parts of the city.
Stayed 5 nights in Mar 2024
Response from Zuzana on 6 Apr 2024
Dear Adrian, Thank you for your feedback! We're pleased to hear that you found our hotel's location central and easily walkable to all parts of the city. We appreciate you choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future. Kind Regards, GH Michelangelo Team

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, included breakfast was very good & full of options
Stayed 3 nights in Mar 2024
Response from Zuzana on 6 Apr 2024
Dear Nancy, Thank you for your kind feedback! We hope to welcome you back for another enjoyable stay in the future. Kind Regards, GH Michelangelo Team

8/10 Good

Justin Lloyd

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A grand "old lady" very traditional hotel. Stayed over the Easter weekend. We booked through a 3rd party website, and luckily our Double Bed could be corrected to the the "Double Room" (2 beds) as requested. Advise to check with the hotel when booking. Good breakfast selection, just don't get there too late of you will miss out on the Bacon! :)
Stayed 3 nights in Mar 2024
Response from Zuzana on 6 Apr 2024
Dear Justin, Thank you for sharing your experience with us. We're delighted that you chose to stay with us over the Easter weekend and we hope to have the pleasure of welcoming you back for another enjoyable stay. Kind Regards, GH Michelangelo Team

10/10 Excellent

Suzanna

Liked: Cleanliness, amenities, property conditions & facilities
An excellent location for sightseeing in Prague. Very comfortable beds and everyone you need. Breakfast was a bit of a bun fight over the Easter weekend but plenty of food choices. Conveniently located near supermarket and food outlets too. Would recommend.
Stayed 5 nights in Mar 2024
Response from Zuzana on 4 Apr 2024
Dear Suzanna, Thank you for your feedback! Your recommendation means a lot to us, and we can't wait to welcome you back for another memorable stay. Kind Regards, GH Michelangelo Team

10/10 Excellent

Ana Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! The breakfast buffet was absolutely delicious and the proximity to everything was very convenient. Great staff!!!
Stayed 4 nights in Mar 2024
Response from Zuzana on 4 Apr 2024
Dear Ana Maria, Thank you for your wonderful feedback! We're delighted to hear that you had a great stay with us and enjoyed our delicious breakfast buffet. It's fantastic that you found our location convenient and appreciated our staff. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Kind Regards, GH Michelangelo Team

8/10 Good

Snehal Bimalsharan

Stayed 3 nights in Mar 2024
Response from Zuzana on 23 Apr 2024
Dear Snehal,Thanks for staying with us. We appreciate your feedback!With Kind RegardsGH Michelangelo team

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A lovely stay , with a great location. I wouldn’t say this hotel is 5*, especially breakfast experience, more akin to 4*.
Stayed 4 nights in Mar 2024
Response from Zuzana on 29 Mar 2024
Dear Mary,Thank you very much for your stay.Overall, it sounds like you had a pleasant stay at the hotel, appreciating its favorable location. However, you felt that certain aspects, particularly the breakfast experience, didn't quite meet the standard expected of a 5-star hotel, rating it more closely to a 4-star experience and we are sorry for this.With Kind RegardsGH Michelangelo team

10/10 Excellent

Steve John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a great location, very friendly welcome from the reception team, we enjoyed our stay. It has easy access to the old town and transport links.
Stayed 4 nights in Mar 2024
Response from Zuzana on 29 Mar 2024
Dear Steve,Let us thank you for your stay and for your amazing review! We are happy that you enjoyed your stay with us and we are looking forward to your next visit!With Kind Regards from PragueGH Michelangelo team