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Rating 10 - Excellent. 533 out of 751 reviews" "
10 - Excellent
533
Rating 8 - Good. 178 out of 751 reviews" "
8 - Good
178
Rating 6 - Okay. 26 out of 751 reviews" "
6 - Okay
26
Rating 4 - Poor. 10 out of 751 reviews" "
4 - Poor
10
Rating 2 - Terrible. 4 out of 751 reviews" "
2 - Terrible
4
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
4/10 Poor
Julie
6 May 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The welcome was very pleasant and the service efficient. However the property fell short of ‘exceptional’ by a wide margin considering the room rate we paid. Restricted head height in the bedroom we stayed in, where the photographs on Expedia show more spacious accommodation. We were told, unprompted on arrival, that there was no point in complaining because the hotel was fully booked. We were disappointed that the restaurant was permanently closed. The common lounge areas were nice, but the breakfast area needed updating. The overall location of the hotel was good.
Loved the charm of this property! Beautiful old Czech charm with modern amenities! It was so conveniently located to shops, restaurants, bars & attractions! Would stay again if travel plans ever bring me back to the area!
Patricia
Stayed 4 nights in Feb 2024
Response from Katerina, General Manager on 18 Mar 2024
Dear Patricia,I am very happy that you liked your stay with us and i hope to see you personally in the hotel next time,Regards
Best check in and reception service ever from Adam he was amazing, so helpful and polite couldn't have asked for any better. The room was lovely and very clean, housekeeping very good. Comfy bed and large warm room. Great location a bit of noise from the street at night but to be expected. Breakfast very good and the lady that cooked every morning was super helpful despite the language barrier and did a fantastic omelette. Highly recommended, we stayed 4 nights over Christmas and had a fantastic time.
5stars for the staff! Excellent people, very helpful, polite and friendly. Location is perfect for old town, everything just a few minutes away walking and lots of bars, restaurants etc. right outside. Rooms were big and comfy, especially with full sized luggage. We loved it!
Neetu
Stayed 2 nights in Dec 2023
8/10 Good
Julia
19 Dec 2023
Liked: Cleanliness
Nice hotel. Good location. Do t get rooms on fourth floor unless you are young and have no luggage. No bellhops so front desk girl watched me carry heavy bags up two steep flights of narrow wooden stairs. Elevator doesn’t go past third floor. I am in my sixties and got no assistance. Then she opened our room and it was an attic room super small low beams in it that you have to duck under to use bathroom. And this was not a cheap room. So if you’re not on fourth floor you’ll probably like it. Breakfast was very nice
Dear Ivor, Thank you for your review and high rating of our services. We are happy that you chose "The Dominican" hotel for your vacation and we look forward to your next visit. Yusif, hotel manager
Great location, room was very comfortable, it was on fourth floor so heard no outside noise,was really happy with our choice of hotel,only small gripe is what should be a straightforward check in took 30 minutes
Michael
Stayed 3 nights in Oct 2023
4/10 Poor
Judith
13 Oct 2023
Liked: Cleanliness, room comfort
Disliked: Staff & service
Overrated. Disappointing. Ask For Receipts.
Noisy location right next to busy pub and hash shops.
Attic room meant lugging suitcases up a perilous spiral staircase.
Walls in room in need of repair - so many marks on the walls and furniture.
Terrible idea to site the bed between roof beams - hit our heads several times getting in an out of bed.
Service in breakfast area was non existent the first morning. Marginally better the other two days.
Buffet was horrid. Open jars of breakfast spreads to share with whole hotel etc, stale bread, nasty fruit juice and no one seemed to replenish anything - once it was gone, it was gone. Minimal choice. Very disappointed in breakfast.
The only hotel we ever stayed in that you couldn’t charge a meal or even a drink at the bar to our room.
Staff looked unhappy and as if cracking a smile hurt.
Worst bit was being effectively accused of being liars upon checkout over the city tax which we’d been made to pay upfront in cash upon check in but there appeared to be no record of it and the check out staff clearly didn’t believe us. It left us with a really sour taste over what is essentially a very small amount of money. Too tip - make sure you get a receipt if asked to part with any money as they don’t believe you AND make a scene of it!
Would not stay there again and wouldn’t recommend either.
What a great place to stay. Staff super attentive and polite. Location is right in the middle of where you want to be. Price very reasonable.
Frank
Stayed 4 nights in Sep 2023
Response from Yusif, hotel manager. on 2 Oct 2023
Dear Farnk, Thank you for your review and high rating of our services. We are happy that you chose the hotel "The Dominican" and we look forward to seeing you next time. Yusif, hotel manager.
The location is amazing for the old city! Adam, offered us the best customer service I have ever received while staying at a hotel. It was top notch!
Shelley
Stayed 4 nights in Sep 2023
Response from Yusif, hotel manager. on 2 Oct 2023
Dear Shelley, Thank you for your review and high rating of our services. We will be happy to pass on your praise to the staff. We are happy that you chose the hotel "The Dominican" and we look forward to seeing you next time. Yusif, hotel manager.
It was impossible to carried the baggage’s to the front desk and the employees were unhelpful all the time , at the end We never could get the hotel entry with my rent a car , we had to go to other Hotel
We stayed for 3 nights. The Hotel is in the middle of everything!!! Big rooms high ceilings. The staff very professional and nice. Maria, the front desk lady, very willing to help. The manager, Magsud, the same. Breakfast very good.
We enjoy our stay.
Myrthia
Stayed 3 nights in Aug 2023
6/10 Okay
ATHER
Travelled with group
13 Aug 2023
Liked: Cleanliness
Disliked: Staff & service
Very good location but they didn’t extend our stay in the same room so we had to change the hotel
A great spot right in the historic district of Prague. Lots of charm and uniqueness in the hotel.
A large CBD store on the first level which is openly allowed and a LOT of smokers and smoke to get through to enter or exit the hotel.
Heidi Huhn
Stayed 3 nights in May 2023
Response from Yusif, hotel manager on 6 Aug 2023
Dear Heidi, Thank you for your review and high rating of our services. We are very happy that you chose our hotel "The Dominican" for your vacation and recommend it to others. Thank you again and we look forward to your next visit.
8/10 Good
Ben
31 Jul 2023
Liked: Amenities
Great location.
Ben
Stayed 1 night in Jul 2023
Response from Yusif, hotel manager on 6 Aug 2023
Drahý Ben, děkujeme vám za vasi recenzi a tesime se na vás priste.
The staff are just outstanding. Very polite and helpful. Always smiling. The property is in the historic center of Prague. It’s an antique building but very well maintained with all the comforts and amenities. Restaurant at the hotel also serves excellent food. Breakfast options are very good. Highly recommended.
Shuja
Stayed 4 nights in Jul 2023
Response from Yusif, hotel manager on 29 Jul 2023
Dear Shuja, Thank you for your review and evaluation of our services. We will be happy to pass on your praise to the hotel staff. Thank you once again for visiting "The Dominican" hotel and we look forward to seeing you next time.
Beautiful location steps from the old square. Extremely lovely staff, super clean hotel, beautiful rooms, and a really really nice breakfast buffet. We could not think of anything that would have made this hotel any better! Highly recommend!
Enjoyed the hotel, but be sure to ask for a 4th floor room away from street noise.
My friend was on the 3rd floor and could hear a little noise, so i’m glad i asked for a top floor room.
Otherwise the stay for me was great and would recommend.
Hello dear Nicholas. Thank you for your review. We are happy that you chose the right hotel "The Dominican" for your vacation and that you enjoyed your stay. We look forward to seeing you next time. Thank you. Yusif, hotel manager.
Amazing hotel, in the heart of the old town, walking distance to many sights. The rooms were spacious. We stayed in rooms 305, 306 and 308. Superb service in terms of friendliness towards guests, in particular alua the receptionist.
Zulfiqar Ali
Stayed 5 nights in Jun 2023
Response from Yusif, hotel manager on 10 Jul 2023
Hello dear Zulfigar. Thank you for your review. We are happy that you chose the right hotel "The Dominican" for your vacation and that you enjoyed your stay. Thank you. Yusif, hotel manager.
Nice small hotel in the perfect location in Prague
The Dominican is perfectly located for those looking to stroll in Prague. It's a minute from the main square. There must be 40 or 50 restaurants within a 10-minute walk. The staff is very friendly and professional. Our room was very quiet. We're really glad our friends recommended we stay there.
Anthony
Stayed 4 nights in Jun 2023
Response from Yusif, hotel manager on 18 Jun 2023
Hello dear Anthony, Thank you for the beautiful review and for choosing the right hotel "The Dominican" for your vacation. Thank you for visiting and we look forward to seeing you next time! Thank you. Yusif, hotel manager
The hotel is a gem. The food is delicious, staff is vey helpful and the rooms are lovely. A great place to stay in old town and would highly recommend!
Paula
Stayed 2 nights in Jun 2023
Response from Yusif, hotel manager on 23 Jun 2023
Dear Paula, Thank you for your lovely review and high rating of our services. We are very happy that you chose our hotel "The Dominican" for your vacation. Thank you again and I look forward to your next visit. Yusif, hotel manager
Dear Nancy, Thank you for your review, we really appreciate it. We are glad that you enjoyed your vacation in our hotel "The Dominican". Thank you again and we look forward to seeing you next time
The property was beautiful and the wooden beams were exquisite. A little surprised at the service at times both inside and outside of the hotel. Prague was far from the most polite place we have ever been to which was disappointing, especially when the prices were so high ... yes we paid £3.80 for a pack of crisps! Lovely hotel though and very good buffet breakfast.
Luke
Stayed 3 nights in Mar 2023
Response from Yusif, hotel manager on 3 Apr 2023
Hello dear Luke, thank you for your lovely review of Hotel Dominican and we look forward to seeing you next time. As for prices, yes, unfortunately, food prices in Europe are constantly rising and thus the price of sold goods is also increasing. Best regards, Yusif, Hotel Manager
Very convenient to many sights and walkable to all tourist sights. Plenty of great local restaurants. The buffet breakfast had plenty of options and all were delicious. Home made omelets with many optional additions.
Beautiful clean rooms and lovely linens.
Nannette
Stayed 6 nights in Mar 2023
Response from Yusif, hotel manager on 25 Mar 2023
Thank you for the beautiful review, which we greatly appreciate.We look forward to seeing you next time. Best regards, Yusif, hotel manager
Response from Komentář od vedení hotelu on 1 Mar 2023
Dear Mr. Kochar,thank you very much for your review. We are glad, that you enjoyed your stay.In case you will visit Prague in future, it will be our pleasure to welcome you back.
Nice hotel in a fab location. We stayed for NYE and it was VERY noisy outside our room... but that's what you get for being so close to the main square. You can walk to so much.
The hotel restaurant wasn't open ever during our stay and there was no bar (which it says there is in the expedia description) so that was disappointing.
Staff were polite but not eager to please, could be friendlier.
Wifi was good and room was clean, warm and comfortable.
Joanne
Response from Pavla - The Dominican on 15 Jan 2023
Dear Mrs Joanne,thank you very much for your reservation at The Dominican hotel.We are glad to hear, that you liked location of the hotel, WiFi and hotel room. Restaurant of the hotel is has been re-open after Covid period only for breakfast. However we hope, that in future it will be possible to reopen our restaurant also during lunch or dinner time.We hope, that we will have oportunity to welcome you back in future
Dear Mr. Werner,thank you very much for your reservation. We are glad, that you enjoyed your stay.In case you will visit Prague in future, it will be our pleasure to welcome you back.
Dear Mr William,thank you very much for your reservation at The Dominican hotel.We hope, that you enjoyed your stay in Prague.In case you will visit Prague in future, it will be our pleasure to welcome you back.Happy New Year 2023