10/10 Excellent
Peter
Travelled with partner
22 Apr 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed at the Hermitage for 4 nights in April 2024. We were very impressed with the hotel. Our room (superior) was very large with a nice sitting area with 2 soft comfortable chairs and a desk and chair well away from the bed. The bed was very comfortable although the duvet could have been slightly bigger.
The bathroom was excellent with a very powerful walk-in shower, good supply of hot water and nice soft towels.
The buffet breakfasts provided by the hotel were very good with a wide range of types of food and a wide selection within each range We also ate one night in the hotel and again there was a good choice on the menu (my wife and I have a restricted choice of foods we like) and the food was excellent. The restaurant staff were very friendly and helpful, as were the staff on rception.
Our only negative was the noise from the trams and the trains during the night which made sleeping slightly difficult on the first night. This was despite thick double glazing and and an extra glass window (3 layers of glass). We were in the corner room shown on the picture and had we been in a room above the entrance, I believe it would have been OK.
Peter
Stayed 4 nights in Apr 2024
