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Overview of Mandarin Oriental, Prague

Photo gallery

Featured image
Indoor spa bath
Terrace/patio
Premium bedding, minibar, in-room safe, desk
View from Room

Mandarin Oriental, Prague

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationCzech Museum of Music2 min walk
    Popular LocationKampa Park4 min walk
    Popular LocationLennon Wall4 min walk
    AirportPrague (PRG-Vaclav Havel)26 min drive

Choose dates to view prices

Oriental Suite, Suite, 1 King Bed

  • 90 sq m
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

  • 150 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite (Moser Crystal)

  • 62 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Terrace

5/5 guest room rating
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed

No guest room rating
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Lobkowitz)

  • 74 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Garden View

5/5 guest room rating
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Lazar)

  • 74 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

5/5 guest room rating
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

4.9/5 guest room rating
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

4.9/5 guest room rating
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed, View (Castle View)

5/5 guest room rating
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

About this area

Prague

Located in Prague's Prague 1 neighbourhood, Mandarin Oriental, Prague is in the city centre and near a metro station. Charles Bridge and Prague Astronomical Clock are cultural highlights, and some of the area's notable landmarks include Prague Castle and St. Vitus Cathedral. Travelling with kids? Make time for Czech National Museum, or head to an event or a match at O2 Arena. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests appreciate the hotel's quiet location.
Popular Location

What's nearby

  • Czech Museum of Music - 2 min walk
  • Kampa - 3 min walk
  • Liechtenstein Palace - 4 min walk
  • Kampa Park - 4 min walk
  • Lennon Wall - 4 min walk

Getting around

  • Hellichova Stop - 2 min walk
  • Prague-Masarykovo Station - 5 min drive
  • Vaclav Havel Airport (PRG) - 26 min drive

Restaurants

  • Where to eat
  • Spices Restaurant and Bar – Restaurant with a bar offering Asian cuisine. Serves breakfast and dinner daily.

About this property

Mandarin Oriental, Prague

Family-friendly Prague hotel in Prague 1, walk to Charles Bridge
A full-service spa, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a spa tub are on-site. All 99 rooms boast deep soaking bathtubs, and offer WiFi and 24-hour room service. Wired Internet (surcharge) and DVD players are standard, as are TVs with satellite channels.
Mandarin Oriental, Prague offers 99 forms of accommodation with DVD players and minibars. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a spa tub, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa has 6 treatment rooms, including rooms for couples. Services include Thai massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Mandarin Oriental, Prague is listed in the 2015 Condé Nast Traveller Top 100 List.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CZK 500 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi, Wired Internet (CZK 500 per day)

Parking and public transport

  • Self parking on site (CZK 990 per day)
  • Valet parking on site (CZK 990 per night)
  • Wheelchair-accessible parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: CZK 665 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • Czech
  • English
  • French
  • German
  • Japanese
  • Russian
  • Spanish

Business services

  • 3 meeting rooms
  • Conference space (4562 square feet)

Outdoors

  • Garden
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Portable fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • DVD player
  • Satellite channels
  • TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CZK 990 per pet, per night
Food and water bowls are available
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for CZK 99.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CZK 21 per person, per night, up to 20 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CZK 665 per person (approximately)
  • Fee for in-room wireless Internet: CZK 500 per day (rates may vary)
  • Fee for in-room wired Internet: CZK 500 per day (rates may vary)
  • Fee for wired Internet in public areas: CZK 500 per day (rates may vary)
  • Airport shuttle fee: CZK 2500 per vehicle
  • Self-parking fee: CZK 990 per day
  • Valet parking fee: CZK 990 per night
  • Pet fee: CZK 990 per pet, per night
  • Rollaway bed fee: CZK 99.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Guests under 18 years old are not allowed in the spa

Property is also known as

Mandarin Oriental Hotel Prague
Mandarin Oriental Prague
Prague Mandarin Oriental
Mandarin Oriental, Prague Hotel Prague
Mandarin Prague
Mandarin Oriental Prague Hotel
Mandarin Prague
Prague Mandarin Oriental
Mandarin Oriental, Prague Hotel
Mandarin Oriental, Prague Prague
Mandarin Oriental, Prague Hotel Prague

Frequently asked questions

Can I cancel my reservation for free at Mandarin Oriental, Prague and receive a full refund?
Yes, Mandarin Oriental, Prague offers free cancellation on select room rates, because flexibility matters! Please refer to Mandarin Oriental, Prague cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mandarin Oriental, Prague?
As of 12 Apr 2021, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Prague on 15 Apr 2021 start from €301, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Mandarin Oriental, Prague pet-friendly?
Yes, pets are allowed at this property. There's a fee of CZK 990 per pet, per night.
How much is parking at Mandarin Oriental, Prague?
Self-parking is available for CZK 990 per day. Valet parking is available for CZK 990 per night.
What time is check-in at Mandarin Oriental, Prague?
Check-in is from 3:00 PM - anytime.
What time is check-out at Mandarin Oriental, Prague?
Checkout is at noon.
Does Mandarin Oriental, Prague provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel that runs (available on request). A fee of CZK 2500 per vehicle applies.
Where is Mandarin Oriental, Prague located?
This family-friendly Prague hotel is located in the historical district, just steps away from Czech Museum of Music and Lennon Wall. Charles Bridge and Prague Castle are also within 15 minutes. Hellichova Stop and Ujezd Funicular Stop are within a 5-minute walk.

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 201 out of 249 reviews
5 - Excellent 81%
Rating 4 - Good. 37 out of 249 reviews
4 - Good 15%
Rating 3 - Okay. 7 out of 249 reviews
3 - Okay 3%
Rating 2 - Poor. 2 out of 249 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 249 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding service and placating Disappointed in restaurant choices only one restaurant with a very limited menu. For the highest end hotel also requires a pool/spa facility
Stayed 3 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A respite from the tourist crowds
We arrived early and the staff went out of their way to find a room that was ready for us immediately. The property is gorgeous and the environment so peaceful. Would definitely stay here again!
Stayed 1 night in Dec 2019

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