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"The stay was nice. But there is a HUGE car parking problem! NOT nearly enough parking places for the guests"

"Felt very comfortable, all staff from cleaning lady to waitress to bar man at the spa were really pleasant,with a smile on their face and ready to help you with any questions we might have. The young lady from the reception help us find things to visit in the area, called and made appointments for us.Food was very good, the entire resort very vlean. Thank you, recommend any time"

"They are very rude and mad all the time. They have no understanding of what customer service is, we stayed one night and left. I come to Sovata 3-5 times a year and they won’t be seeing us again. Crystal Hotel is the best. "

"Thai is a new hotel in excellent condition. There is air conditioning. The hotel is conveniently located within walking distance to Bear Lake (Medve-to). The indoor spa is tastefully decorated and the staff is very pleasant and helpful. I would definitely stay here again."