Lobby sitting area

Reviews of Courtyard by Marriott Princeton

3 out of 5
Courtyard by Marriott Princeton
3815 Route 1 at Mapleton Road, Princeton, NJ

Reviews

8.4

Very good

Rating 10 - Excellent. 448 out of 945 reviews" "
Rating 8 - Good. 319 out of 945 reviews" "
Rating 6 - Okay. 107 out of 945 reviews" "
Rating 4 - Poor. 37 out of 945 reviews" "
Rating 2 - Terrible. 34 out of 945 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and hotel very clean.
Stayed 1 night in Apr 2024
Response from Thaddeus B on 9 May 2024
Thank you for staying with us!. It was a pleasure having you as a guest.

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service,the staff were very friendly
Stayed 1 night in Apr 2024
Response from Thaddeus B on 9 May 2024
Thank you for your kind words. We hope to see you again!

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay with you guys me and my boyfriend liked it was clean and very quite
Stayed 1 night in Apr 2024
Response from Thaddeus B on 9 May 2024
Thank you for staying with us. We are so happy you had a nice stay. We hope to see you the next time you are in the area.

10/10 Excellent

Vickiana

Stayed 1 night in Apr 2024
Response from Thaddeus B. on 9 May 2024
Thank you for your review. We hope to see you again!

2/10 Terrible

Stacey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The first room had a clogged drain. There was no maintenance available so I was moved to a new room. The following morning I woke up to ants all over my $20 box of Crumbl cookies. Marriott offered NOTHING for the inconvenience. I feel as though this deserves some sort of accommodation.
Stayed 1 night in Apr 2024
Response from Thaddeus B on 9 May 2024
We are so sorry that you did not have a good stay with us. We hope you will try our hotel again, the next time you are in the area. Please feel free to reach out to me the next time you are in the area.

4/10 Poor

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Thaddeus B on 9 May 2024
Thank you for staying with us. We are disappointed you did not have a great stay. We hope this will not deter you from staying here on your future stays in Princeton.

10/10 Excellent

August

Stayed 2 nights in Apr 2024
Response from Thaddeus B on 9 May 2024
Thank you for your review. We hope to see you next time!

10/10 Excellent

Moon

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this property. Safe area and the room was very clean.
Stayed 1 night in Mar 2024
Response from Thaddeus B on 9 May 2024
Thank you for your kind words about our property. We hope to see you again.

10/10 Excellent

Steven, Brookline

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Staff was really nice.
Stayed 1 night in Mar 2024
Response from Thaddeus B. on 3 Apr 2024
Thank you for staying with us!

6/10 Okay

Yawei

Stayed 2 nights in Mar 2024
Response from Thaddeus B on 9 May 2024
Thank you for staying with us. We hope to see you the next time you are in Princeton.

10/10 Excellent

MAURICE

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel
Stayed 2 nights in Mar 2024
Response from Thaddeus B on 3 Apr 2024
Thank you for staying with us!

10/10 Excellent

Joudie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Only ones night stay. It was close to our destination for a conference. Quiet and clean. Comfortable beds
Stayed 1 night in Feb 2024
Response from Thaddeus B on 3 Apr 2024
Thank you for staying with us. We hope to see you next time!

6/10 Okay

Mingyang

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room is big and facilities are good, but the staff at the counter is not careful enough and gave me the wrong key
Stayed 2 nights in Feb 2024
Response from Thaddeus B on 3 Apr 2024
Thank you for staying with us. We are so sorry that our team gave the wrong card. We have addressed this with our team to ensure we are taking great care in our guests safety and security.

6/10 Okay

Jill, Oak Park

Travelled with family, Business traveller
This is a very typical facility for a Courtyard Marriott. The rooms are a little worn. Common areas were more updated. Fireplace there with work space. 10 min from Princeton’s campus. Good price.
Stayed 1 night in Feb 2024
Response from Thaddeus B on 3 Apr 2024
Thank you for your feedback. We hope to see you the next time you are in the Princeton area.

10/10 Excellent

Robert, West Grove

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

johanna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very disappointed and inconvenienced the restaurant is closed on weekends and we weren't notified beforehand in aminety listing.
Stayed 1 night in Jan 2024

10/10 Excellent

Bhaskaran, Windermere

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a South Indian can't wish more to stay right next to A2b restaurant
Stayed 1 night in Dec 2023

2/10 Terrible

Vara

Disliked: Staff & service, amenities
1. TV is not working in my room 2. Internet is not working I asked for help with the internet and the staff was very rude and said they cannot help. I had work to do that night, and i had asked help to fix the internet, otherwisei wouldn'thave insisted on internet. I asked them to change the room so i can watch TV.
Stayed 1 night in Dec 2023

8/10 Good

yo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Constance

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ice machine was wasnt working. Other than that a nice place to stay.
Stayed 1 night in Nov 2023

8/10 Good

sharma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It’s location
Stayed 2 nights in Nov 2023

8/10 Good

Christine

Travelled with family
I found a dead bug on the coffee maker. And we were given only one bottle of water for 2 people. Furniture was looking banged up.
Stayed 1 night in Nov 2023

8/10 Good

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable accommodations. Quiet room.
Stayed 1 night in Nov 2023

6/10 Okay

Marie

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
The staff were friendly and the property clean. No hair dryers in rooms which is fairly standard for twenty years or so now. Room advertised to having a microwave and it did not. No gluten free options at the “cafe” even though it was advertised as having them. Traveling with a child with an autoimmune disease where gluten can kill them is hard enough, but when something is advertised so we book it and then it isnt there makes it even harder. Not a bad hotel, just needs updating on the we site with what they offer.
Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2023

8/10 Good

Prudence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The elevator was broken
Stayed 3 nights in Nov 2023

10/10 Excellent

Steven

Stayed 1 night in Nov 2023

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location when visiting Princton.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Dayvon

Liked: Staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is close to Princeton university
Stayed 2 nights in Oct 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was fine. Room was comfortable and clean. Close to Princeton campus.
Stayed 2 nights in Oct 2023

4/10 Poor

Timothy

Disliked: Cleanliness, property conditions & facilities
The sheets and furniture were in poor condition. There was someone else's hair on the bathroom wall
Stayed 1 night in Oct 2023

8/10 Good

KAMLESH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Gwendolyne

Liked: Staff & service, property conditions & facilities
I was able to get an early check in to a very comfy room. Evereything was great.
Stayed 1 night in Oct 2023

4/10 Poor

Anne

Liked: Cleanliness, staff & service
It’s just dingy and depressing to stay here. I have family here and usually stay at the Doubletree which is $50 less, also dingy and depressing but cheaper.
Stayed 1 night in Oct 2023

10/10 Excellent

Kishan

Stayed 3 nights in Sep 2023

10/10 Excellent

Zhuang

Stayed 2 nights in Oct 2023

8/10 Good

shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very loud if you are in the US1 side. If you are a light sleeper do not stay here unless you can be on the opposite side of the hotel
Stayed 2 nights in Sep 2023

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very curtious
Stayed 1 night in Sep 2023

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Thaddeus B on 26 Sept 2023
Thank you for your feedback. We are so happy you enjoyed your stay. We hope to see you the next time you are in the area.

6/10 Okay

Ellen

Liked: Cleanliness
Disliked: Staff & service
This was a clean, convenient hotel
Stayed 1 night in Sep 2023
Response from Thaddeus B on 26 Sept 2023
Thank you for your feedback. We are glad you enjoyed your stay with us. We look forward to seeing you again.

10/10 Excellent

Naseer

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and pristine. We felt welcomed and well rested.
Stayed 1 night in Sep 2023
Response from Thaddeus B on 26 Sept 2023
Thank you for your feedback. We are so happy you enjoyed your stay. We hope to see you again!

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Thaddeus B on 26 Sept 2023
Thank you for your feedback. We are happy you enjoyed your stay. We hope to see you again!

6/10 Okay

Suresh

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It is not easy to access as advertised
Stayed 1 night in Sep 2023
Response from Thaddeus B on 26 Sept 2023
Thank you for your feedback. We are sorry you had trouble finding us. I have shared your feedback with our team to ensure our address is correct on GPS and that our team is comfortable helping guests find our hotel via phone. Thank you

10/10 Excellent

Tinisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and clean
Stayed 2 nights in Sep 2023
Response from Thaddeus B on 26 Sept 2023
Thank you for your kind feedback. We are happy you enjoyed your stay with us. We hope to see you again if your travels bring you back to the area.

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay but the Starbucks closed quite early in the morning.
Stayed 2 nights in Sep 2023