Principal Hotels

"Very clean and new"

"The place was very nice great area .Close to park and places to eat. The staff was great the breakfast was served individually by a very nice young man the front desk workers were great.The only thing I would suggest up grading tv and tv mount plus more hooks to hang things in bathroom and inside room.One more things shelves in bathroom for towels and or toiletries,Would recommend to anyone going to Cuenca"

"Friendly staff and nice breakfast menu"

"The decor and service were amazing"

"The staff is very friendly and the lighting and bedding are great, with plenty of blankets provided. However, the breakfast is just average. A major downside is the shower design, which causes the entire bathroom floor to get wet—this definitely needs to be fixed. Also, we could have used more towels during our stay."

"The property is beautiful fresh decor, very clean and confirtable."

"In the center of Cuenca very safe close to a lot convenient store super markets price is very affordable bed soft and comfortable smart tv hot showers rooftop is amazing definitely worth it !"

"Amazing place to stay. The staff is really accommodating and friendly. They will try to go out of their way to help you. Stayed in the Jr. Suite, which was spacious and cleaned daily by the staff. There’s two restaurants on site, which offer great food. The included breakfast has many options "

"Great location near many tourist attractions, and the room was beautiful with nice décor and lighting. Very friendly staff aswell. The only downside was the laundry service. I was told in advance on Whatsapp and again at the front desk that it could be done, and even after I let the front-desk person know (twice) it never was done. It would have been helpful to know upfront, especially since there were nearby options. Overall, a good stay, just a lack of a follow through with certain services they "offer.""