Puchały Hotels

"Room was clean and comfortable. Lobby area bar was welcoming but coffee served was barely warm. I had an early check out, and to my disappointment, the coffee machine in the lobby was in cleaning mode, and the male at front desk didn’t seem to care much that someone would want coffee at 4:30am. Not the type of service I expect from Marriott."

"The room was beautifully clean with all amenities you could need. When checking in the staff were lovely despite having a large tourist group ahead of us, I was seen quickly. We visited the pool which was lovely but very busy. It’s the only down side I would say. We had to queue to get into the hottub and then it was cramped with multiple other guests. We had drinks in the hotel bar and again the staff were wonderful. Walking distance to the centre, we went for a walk and some lovely local restaurants near by. Breakfast was very good with a large choice of food including freshly made omelettes and the dining room was bright and comfortable."

"The breakfast rate is ridiculous versus the price for the room."

"Scrutiny was amazing"

"The hotel is fine however some issues. The shower drain smelt very bad and the air conditioning is non existent"

"Classy hotel"

"Staff at the front desk is unpleasant. When I booked my mom‘s the room I immediately texted the hotel that all is paid incl. breakfast and that mom should not be asked for any additional money at the time of checking in etc. Of course nobody „remember“ and the receptionist was adamant with the request that my mom pays upfront for bar use either 500zl or 100zl. Mom called me; I then talked over the phone with the receptionist and he still was pressing upfront payout incl. that he could send the link to pay to me. I was livid at that point. I asked to speak with the manager and mentioned that it is again the same story at this hotel. Eventually my mom signed the document that she will not be using anything from the room‘s bar. What the hotel did later was below 4-5 star hotel - they came and remove the room bar. I have never and my mom too, been treated at the top rated hotels like that. We will never stay in or recommend this hotel to anyone. "

"The staff was very friendly. Shops nearby… "

"Absolutely fantastic location. Very attractive setting. No bottled water in the rooms. Staff seemed polite but uninterested in extending themselves. The elevators only semi-functional/reliable."