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"This is an excellent location of the city in a very beautiful city. Our room had an excellent terrace with a view. It is a shared terrace with the next room, but it was private since nobody was occupying the other room. The staff at the front desk and the restaurant downstairs were very friendly. The complimentary breakfast is sumptuous. The beds are very comfortable and entire facility is very clean and well maintained. Only thing they should add to their description is the location being next to the ascensor Concepcion. It is a great way to go up and down the hills, especially with luggage. First day, not knowing it, we used the stairs and uphill slopes to reach the hotel from the bus stop. "

"Quirky in all the right ways. "

"Lovely location in a vibrant area"

"Excellent service, great value, clean"

"Wonderful Staff"

"Loved the neighborhood and the view from the restaurant on the outdoor patio is amazing! Convenient location if you are taking a cruise. The hotel offers a shuttle. Only downfall is the hotel is hard to find. It’s situated down a path where no cars can go. You will need to walk a bit, and go down some stairs to get to the property. "

"Customer service very good, restaurant not the best food but great sympaty and willing to please the clients. The installations are old style but confortable beds and has everything for a quick stop during visiting the area."

"I would change portraits in room "

"The renovations to this property were well done. There is an elevator, however they have two beautiful staircases. The location is across the street from a beautiful museum, great views, and a few restaurants to choose. They also can arrange for transportation from Santiago airport to the hotel, as well as work with tour operator to provide custom tours of the city and surrounding area."