Private host

Casa Azulai Puebla Hotel Boutique

3.5 star property
Unwind at this boutique hotel's tranquil spa between exploring Puebla's historic district, savoring excellent cuisine and personalized service.

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Casa Azulai Puebla Hotel Boutique offers a peaceful retreat in Puebla's Historic Center, steps from the Zócalo and Cathedral. Guests can enjoy Swedish massages or facials at the spa, start their day with made-to-order breakfast, and stay connected with WiFi in their rooms.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
Select Comfort bed
Blackout curtains
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Executive Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
Select Comfort bed
Blackout curtains
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 King Beds

Luxury Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
Select Comfort bed
Blackout curtains
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Double Room, 2 Queen Beds

8.0 out of 10
Very good
(9 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
Select Comfort bed
Blackout curtains
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Premium bedding
Select Comfort bed
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed

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About the area

Located in Puebla, Casa Azulai Puebla Hotel Boutique is in the city centre. The area's natural beauty can be seen at La Malinche National Park and Parque Ecológico Revolución Mexicana, while Poblano de Arte Virreinal Museum and Santa Monica Convent and Museum of Religious Art are cultural highlights. Africam Safari and National Museum of Mexican Railroads are also worth visiting.
Map
Av 2 Ote. N° 808, Centro Histórico, Puebla, PUE, 72000

What's nearby

  • El Parian Market - 1 min walk - 0.1 km
  • Puebla Convention Center - 2 min walk - 0.2 km
  • Artist Quarter - 2 min walk - 0.2 km
  • Zócalo de Puebla - 5 min walk - 0.5 km
  • Puebla Cathedral - 7 min walk - 0.6 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 10 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 41 min drive

Restaurants

  • ‪Tarlets Coffee - ‬3 min walk
  • ‪Restaurante La Fonda - ‬1 min walk
  • ‪Caléndula - ‬2 min walk
  • ‪Taquería Los Ángeles - ‬2 min walk
  • ‪Musa Cultura Visual - ‬1 min walk

About this property

Casa Azulai Puebla Hotel Boutique

Hotel near Zócalo de Puebla
Casa Azulai Puebla Hotel Boutique provides amenities, such as a business centre and a restaurant. Treat yourself to spa services, such as a Swedish massage or a facial. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), a banquet hall and smoke-free property
  • A 24-hour front desk, meeting rooms and a lift
  • Guest reviews say great things about the helpful staff
Room features
All rooms are individually furnished, and boast comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and desk chairs.
Other amenities include:
  • Rainfall showers, free toiletries and hairdryers
  • 50-inch Smart TVs with cable channels
  • Wardrobes/cupboards, a personal chef and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (MXN 150 per night); reservations required
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 12:30 PM for a fee: MXN 290 for adults and MXN 290 for children
  • A restaurant

Restaurants on site

  • Azul Raíz

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1890
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Chef service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 290 for adults and from MXN 290 for children
  • Nearby parking fee: MXN 150 per night(3281 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number GIR090206KG2

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Casa Azulai Puebla Puebla
Casa Azulejos Puebla Hotel Boutique
Casa Azulai Puebla Hotel Boutique Hotel
Casa Azulai Puebla Hotel Boutique Puebla
Casa Azulai Puebla Hotel Boutique Hotel Puebla

Frequently asked questions

Is Casa Azulai Puebla Hotel Boutique pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Azulai Puebla Hotel Boutique?

Limited spots are available.

What time is check-in at Casa Azulai Puebla Hotel Boutique?

Check-in start time: 3:00 PM; check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Casa Azulai Puebla Hotel Boutique?

Checkout is at noon.

Where is Casa Azulai Puebla Hotel Boutique located?

Located in Puebla Historic Center, this spa hotel is within a 10-minute walk of El Parian Market and Zócalo de Puebla. Bubas Bridge and Alfenique House are just steps away. Puebla–Cholula Tourist Train Terminal is 28 minutes by foot.

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Reviews

Casa Azulai Puebla Hotel Boutique Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 153 out of 197 reviews
Rating 8 - Good. 35 out of 197 reviews
Rating 6 - Okay. 7 out of 197 reviews
Rating 4 - Poor. 2 out of 197 reviews
Rating 2 - Terrible. 0 out of 197 reviews

Reviews

8/10 Good

alvaro

Liked: Cleanliness, amenities, property conditions & facilities
very clean rooms. very friendly and helpful staff. very good restaurant. close to downtown
Stayed 7 nights in Dec 2025

10/10 Excellent

Radames

Liked: Cleanliness, property conditions & facilities
Very comfortable room, very clean, the staff are super nice and respectful Hotel is only a couple of blocks from the main park (zocalo) and lots of restaurants and shops I would stay here again and highly recommend it
Stayed 3 nights in Nov 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and quiet. People were amazing, very nice and always willing to help!
Stayed 6 nights in Nov 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Casa Azulai in Puebla. The location couldn’t be better—just a few blocks from the Zócalo, making it easy for us to walk and explore the city. The hotel is spotless, and the rooms are beautiful, with incredibly comfortable beds and soft sheets that made every night relaxing. Honestly, all the pictures fall short compared to how stunning this hotel really is. The colonial architecture throughout the property is truly breathtaking and made our stay feel even more special. The staff were always so kind and welcoming, and they even held our luggage for a few hours after checkout, which helped us enjoy our last day without rushing. We would definitely stay here again and highly recommend Casa Azulai to anyone visiting Puebla!
Stayed 2 nights in Dec 2025

10/10 Excellent

Carla

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and staff, room was spacious and clean. The hotel was beautiful and in an excellent location. The only issue was that the room was not well isolated, so the noise coming from the street was loud at night. It wasn't a dealbreaker for us, but it woke us up a few times. Still, I would book again.
Stayed 6 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Property was clean and staff was friendly.
Stayed 1 night in Jul 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay immensely. The beds were very comfortable and everything was clean. On the other hand,
Stayed 3 nights in Aug 2025

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently spent my birthday at this hotel while traveling to Puebla, and it was a wonderful experience. The hotel looks just as pictured—if not even nicer. The staff were very kind and helpful, especially Sandra and Alex, Elinea who went out of their way to give us directions and great recommendations on where to go. Their hospitality really made the stay special. I would definitely come back and spend more time here
Stayed 4 nights in Sep 2025

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk to the historic center.
Stayed 5 nights in Jun 2025

10/10 Excellent

miriam

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing from the customer service to the architecture to everything that followed after that. I definitely recommend staying there and I would gladly stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous building, beautiful room, super clean, great staff and breakfast was delicious in the wonderful courtyard. Rooftop area was fab, even if it was off season and the bar wasn't open.
Stayed 3 nights in Apr 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location everything within a walking distance, nice cozy hotel, friendly staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Very clean and convenient!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Basil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and quaint space. Convenient location. Beautiful interior. Incredibly nice staff.
Stayed 4 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very nice and our room was very clean. If you want a unique stay hotel casa azuil was a great pick for me and my wife. I will definitely be going back.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and quiet at night . My family enjoyed the stay . All the staff was nice nd try to help us as much as they could.
Stayed 3 nights in Feb 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and easy friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive
Stayed 4 nights in Nov 2024

10/10 Excellent

Marie-Paule

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Super clean, spacious bathroom and overall very comfortable room. The owner was very responsive.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast options including a large complimentary buffet on our last day. Good location for all sites in the historic central area.
Stayed 3 nights in Mar 2024

10/10 Excellent

Christina

The rooms were very clean. Staff was very nice.
Stayed 3 nights in Aug 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience all around!

It's a beautiful place! Great location, the room was amazing, very modern inside. It has an amazing restaurant, and the staff was very kind and helful.
Stayed 1 night in Apr 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, staff are friendly and professional. Hotel safety was on point.
Stayed 4 nights in Aug 2024

10/10 Excellent

Estela

Liked: Cleanliness, staff & service, amenities
Loved how accommodating the staff was. I arrived to the property very late. They didn’t charge me for late check in,
Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice but a recent change in ownership meant they were short staffed - buffett breakfast hotelwebsite & Expedia mentions on weekends doesn't exist, bar closed - something we were excited to visit. First room AC not working but the pleasant, helpful staff moved us to a new room . Very comfortable and clean.
Stayed 2 nights in Apr 2025