Free offsite parking within 140 metres; reservations required
Offsite parking; reservations required
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Accessibility
No lift
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
More
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
This property does not have any lifts
No pets and no service animals are allowed at this property
Property is also known as
Hotel Alhaja Hotel
Hotel Alhaja Puebla
Hotel Alhaja Hotel Puebla
Frequently asked questions
Is Hotel Alhaja pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Alhaja?
There is free parking nearby.
What time is check-in at Hotel Alhaja?
Check-in start time: 3:00 PM; check-in end time: noon. After-hours check-in is not available.
What time is check-out at Hotel Alhaja?
Checkout is at noon.
Where is Hotel Alhaja located?
Located in Puebla Historic Center, this hotel is within a 10-minute walk of Zócalo de Puebla, Puebla Cathedral and Puebla Convention Center. Fort Loreto and Angelopolis Commercial Center are also within 6 mi (10 km). Puebla–Cholula Tourist Train Terminal is 22 minutes by foot.
Hotel Alhaja Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 42 out of 69 reviews
10 - Excellent
42
Rating 8 - Good. 17 out of 69 reviews
8 - Good
17
Rating 6 - Okay. 7 out of 69 reviews
6 - Okay
7
Rating 4 - Poor. 2 out of 69 reviews
4 - Poor
2
Rating 2 - Terrible. 1 out of 69 reviews
2 - Terrible
1
8.8/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Good
Stephen
18 Apr 2025
This is a great place from which to explore the Historical Center of Puebla. Lots of great stuff within a few blocks. The rooms are just OK, and if you don’t like stairs, be aware there’s no elevator. Was fine for a short visit to this very interesting and beautiful city.
It was great for the price. Staff was also super friendly and helpful. Location couldn't be better. They offer complementary coffee and pastry in the morning which it was a nice addition.
The nicest people you will meet. One block from the plaza and if you get a room not street-facing it is pretty quiet. They will keep your bags if you get there early/late. 2 small bottles of water per day. There is even coffee, tea and pastries in the morning. The ceilings are 10-12 feet and there is no elevator so you will get your workout! They are super accommodating; you just need to ask! Will stay there again, THANK YOU!!
The hotel staff were wonderful and so lovely. The property was very clean and had a great shower and toilet!
Unfortunately, the traffic and sounds from the street could be heard in the room all throughout the night (quite loudly) as we had a street facing room. Also, the bathroom area, toilet and shower lights and fans were all motion sensor activated and as there was an issue with them while we were there (they were trying to get this fixed!) they would come on through the night which was quite noisy and bright. This was only an issue for me - I am a light sleeper - and not my friend who shared the room with me.
Estábamos en la habitación 305 y la segunda noche estuvo encendida una luz justo afuera de nuestra habitación toda la noche que iluminaba nuestra habitación. Muy difícil conciliar el sueño así.
Un hotel que en su publicidad maneja publicidad engañosa. Ya está notificada la SECTUR sobre la realidad de éste “hotel “ que aunque muy económico, maneja fotografías editadas ya que nada que ver con la realidad
Es una casona antigua adaptada para ofrecer hospedaje económico, aunque a mí me costó la noche $1,170.00 MXP, en esos días estuvieron cobrando la noche en $800.00 MXP causándome molestia por esa diferencia en la tarifa.
Tiene problemas de mantenimiento, se apagan repentinamente las luces en el baño sanitario y en el área de la ducha, y solo dicen que van a cambiar el sistema de sensores. No volveré a hospedarme en ese hotel.