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Hotel Escala Puebla Centro

3.0 star property
Colonial history surrounds travelers at this central Puebla hotel, where the magnificent cathedral and vibrant Zócalo square are just steps away

Choose dates to view prices

Hotel Escala Puebla Centro places visitors in the heart of the Historic Center, where Mexican heritage comes to life. The stunning Puebla Cathedral and lively Zócalo square are within walking distance. Guests enjoy rooms with free WiFi and a staff that makes their stay memorable.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Housekeeping
  • 24/7 front desk
The current price is €26
includes taxes & fees
25 Jun - 26 Jun

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Basic Room

Basic Room

Basic Room

7.8 out of 10
Good
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Grand Room

Grand Room

Grand Room

9.0 out of 10
Wonderful
(25 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

10.0 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Exclusive Studio Suite, 2 Bedrooms

Exclusive Studio Suite, 2 Bedrooms

Exclusive Studio Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 120 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Sofa Bed OR 1 Queen Bed
  • Free Wi-Fi

Grand Room

  • Sleeps 2
  • Free Wi-Fi

Basic Room

  • Sleeps 2
  • Free Wi-Fi

Family Room

  • Sleeps 4
  • Free Wi-Fi

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About the area

Located in Puebla, Hotel Escala Puebla Centro is in the city centre. Museo de la Memoria Histórica Universitaria and Amparo Museum are cultural highlights, and some of the area's landmarks include Great Pyramid of Cholula and Ovando Bridge. Check out an event or a game at Cuauhtemoc Stadium, and consider making time for Africam Safari, a top attraction not to be missed. Visit our Puebla travel guide
Map
706 C. 12 Sur Barrio de Analco, Puebla, PUE, 72500

What's nearby

  • Los Sapos Bazaar
    Los Sapos Bazaar
    7 min walk - 0.6 km
  • El Parian market in Puebla City Mexico
    El Parian Market
    8 min walk - 0.8 km
  • Zócalo de Puebla
    Zócalo de Puebla
    10 min walk - 0.9 km
  • Puebla Cathedral
    Puebla Cathedral
    10 min walk - 0.9 km
  • Puebla Convention Center
    8 min walk - 0.8 km

Getting around

  • Puebla–Cholula Tourist Train Terminal
    11 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    43 min drive

Restaurants

  • Boyberry
    6 min walk
  • Mi Puebla Antigua
    5 min walk
  • Antojeria Nacional
    7 min walk
  • Super Tacos "El Popeye
    9 min walk
  • Quinta Analco
    6 min walk

About this property

Hotel Escala Puebla Centro

  • Hotel near Zócalo de Puebla
  • Located close to Puebla Convention Center, Hotel Escala Puebla Centro has plenty to offer. Stay connected with free in-room WiFi.
  • You'll also find perks such as:
    • Tour/ticket information, concierge services and an off-lead area
    • A gift shop, smoke-free property and luggage storage
    • A banquet hall, a 24-hour front desk and a front desk safe
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guestrooms at Hotel Escala Puebla Centro feature comforts such as free WiFi and dining tables.
  • Extra amenities include:
    • Showers, hairdryers and shampoo
    • 32-inch LED TVs with cable channels
    • Wardrobes/cupboards, daily housekeeping and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Family friendly

  • Dining table

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Dining table

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 200 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls and an off-lead area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Frequently asked questions

Is Hotel Escala Puebla Centro pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of MXN 200 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Escala Puebla Centro?

As of 3 Jun 2026, prices found for a 1-night stay for 2 adults at Hotel Escala Puebla Centro on 25 Jun 2026 start from €26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Escala Puebla Centro?

Check-in start time: 3:00 PM; check-in end time: 11:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Escala Puebla Centro?

Checkout is at noon.

Where is Hotel Escala Puebla Centro located?

Located in Puebla Historic Center, this hotel is within a 15-minute walk of Museo de la Memoria Histórica Universitaria, Zócalo de Puebla and Puebla Convention Center. Ovando Bridge and Los Sapos Bazaar are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Escala Puebla Centro Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 237 out of 392 reviews
Rating 8 - Good. 96 out of 392 reviews
Rating 6 - Okay. 27 out of 392 reviews
Rating 4 - Poor. 13 out of 392 reviews
Rating 2 - Terrible. 19 out of 392 reviews

Reviews

Verified

10/10 Excellent

Allan

A bit out of the way but the rooms are sparkling and the price is very reasonable
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Merrill

Liked: Amenities, property conditions & facilities
Quick check-in, excellent staff, clean, strong and hot shower, stable internet, my room was quiet, and good price.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Ysa

Liked: Cleanliness, staff & service, property conditions & facilities
10 min walk to Zocalo. No dining facilities other than very few street vendors. Area around seems like old, closed businesses or homes. Hotel is beautifully renovated & staff are very friendly & helpful. Neighbourhood needs to be restored to make this hotel work. While great value for stay, next visit I would stay closer to Zocalo.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Merrill

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent. Staff additions are great. All staff was polite and took care of business, efficiently. It was a quiet stay.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff, spacious rooms, great hot water showers!!! Too bad it was cold and there were no heaters in the room.
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

The hotel is very closed to the zocalo, the neighborhood is safe, the crew is friendly.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Merrill

Liked: Amenities
This is my 6th stay and my stays have been perfect. Clean, strong hot shower, King bed, great staff and strong, dependable internet and price is great.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Merrill

Liked: Amenities, property conditions & facilities
Great room size, quiet, staff always helpful, very clean, large shower with great pressure and hot water. Comfortable bed! El centro is about 7 minutes away with many restaurants and coffee shops.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Marcos F.

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy space
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Absolutely amazing hotel with English speaking staff. Extremely helpful in helping us book a hiking trip. Rooms are spotless and only a 5 block walk to the main Plaza. This is definitely a hotel I would book again. The neighborhood is NOT dangerous as mentioned in some reviews. We walked at night without a problem.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Merrill

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Escala is consistently excellent. The hotel is clean, quiet and the staff is the best. The room is large, as is the bathroom. The shower is large, water pressure is strong, water hot. Internet is consistent and strong. The hotel is about a 7 or 8 minute walk to the Cathedral and Zocalo. Many restaurants and coffee shops 6 to 9 minutes from hotel. The price is excellent!
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities

Puebla for the smart traveler

Every thing was perfect only problem Is that the room was very cold due To high humidity, front desk and maid Service were really helpful The location might not look ideal But once you get to know the area It becomes a great pla e to be at with conve nient public tansport MetroBus rapid transit System
Stayed 6 nights in Jan 2024
Verified

6/10 Okay

Merrill

Liked: Amenities
Location was good and within walking distance of El Centro. The Internet was strong and stable. Shower as always was hot and strong. Bed comfortable. The room was extremely hot with no fan to circulate the air. Opening the small window allowed the noise level to be high.The room was tiny. I requested an upgrade, as I have stayed here many times before. The desk person snidely said only if I paid extra? He could have been pleasant and said sorry, but the hotel was full. It was not full. It was 12 USD to upgrade and not a large amount for customer appreciation. I will consider other options based on declining my request in such an abrupt manner and the heat in the tiny room. I did not sleep well for 2 nights.
Stayed 2 nights in May 2024
Verified

6/10 Okay

Rosaba

Okay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
The street where locates hotel is not safe.
Stayed 7 nights in Dec 2024
Verified

8/10 Good

edward

Liked: Cleanliness, staff & service
Disliked: Amenities
Friendly hotel. Hard bed. Room was clean and good TV with lots of channels. I little longer walk to Zocalo than I wanted but not too bad.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Stuart

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Angélica

Liked: Staff & service
.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Oct 2024
Verified

2/10 Terrible

TERESA

Disliked: Cleanliness, staff & service, property conditions & facilities
handcap 3 -floor not elevator
Stayed 5 nights in Nov 2024
Verified

6/10 Okay

filo

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
No elevators to 3rd floor. No food served at all. Not safe to walk around neighborhood. The hotel is located in an area that was designated for indiginous that were forced out of zocolo. 10 minute walk to zocolo.
Stayed 3 nights in Oct 2024
Verified

4/10 Poor

juan

Disliked: Staff & service

Not really

Wifi not working. Very,very noisy. Doors are paperthin. Difficult to test. Full of yelling kids
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Leonor

Disliked: Staff & service, amenities
The employee who took care of my family was unkind, not helpful and rude. When I tried contacting the property they didn't want to communicate me with the manager, they asked me to submit my complaint through a generic email and if they were interested in talking with me they would contact me later on.
Stayed 1 night in Oct 2025