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Hotel Santa Rosa By Rotamundos

3.5 star property
Hotel with free valet parking, near Great Pyramid of Cholula

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Photo gallery for Hotel Santa Rosa By Rotamundos

Restaurant
Business Studio Suite | Living room
Terrace/patio
Meeting facility
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • 24/7 front desk
  • Free WiFi
  • Housekeeping
  • Restaurant

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Individually decorated
Flat-screen TV
Down duvet
Separate bedroom
Hairdryer
Private bathroom
Rainfall showerhead
Cable channels
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(1 review)

Highlights

Individually decorated
Flat-screen TV
Down duvet
Separate bedroom
Hairdryer
Private bathroom
Rainfall showerhead
Cable channels
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Studio Suite

Business Studio Suite

Business Studio Suite

Highlights

Individually decorated
Flat-screen TV
Down duvet
Separate bedroom
Hairdryer
Private bathroom
Rainfall showerhead
Cable channels
  • City view
  • Sleeps 2
  • 1 King Bed

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30 Jun - 1 Jul
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About the area

Map
Calle portal Guerrero ext. 5., Colonia Centro, San Pedro Cholula, PUE, 72760

What's nearby

  • Plaza de la Concordia - 3 min walk - 0.3 km
  • Zócalo - 7 min walk - 0.6 km
  • Great Pyramid of Cholula - 10 min walk - 0.9 km
  • University of the Americas Puebla - 2 min drive - 1.9 km
  • Angelopolis Commercial Center - 11 min drive - 11.6 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 32 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 28 min drive

Restaurants

  • ‪Plaza de la Concordia - ‬3 min walk
  • ‪Churrería las Duyas - ‬1 min walk
  • ‪La Última Estación Restaurantes - ‬8 min walk
  • ‪Chulula Antigua - ‬8 min walk
  • ‪Los Jarrones Gourmet - ‬3 min walk

About this property

Hotel Santa Rosa By Rotamundos

Hotel near Great Pyramid of Cholula
Consider a stay at Hotel Santa Rosa By Rotamundos and take advantage of a garden, a playground and an arcade/games room. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
You'll also enjoy perks such as:
  • Free valet parking
  • A TV in reception, tour/ticket information and a front desk safe
  • A banquet hall, a gift shop and a 24-hour front desk
Room features
All guestrooms are individually decorated, and have amenities such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered valet parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Individual decor
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from 19 June 2025 to 31 December 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - HTR191129TL6
This property accepts cash

We should mention

This property does not have any lifts

Property is also known as

Santa Rosa By Rotamundos
Hotel Santa Rosa By Rotamundos Hotel
Hotel Santa Rosa By Rotamundos San Pedro Cholula
Hotel Santa Rosa By Rotamundos Hotel San Pedro Cholula

Frequently asked questions

Is Hotel Santa Rosa By Rotamundos pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Santa Rosa By Rotamundos?

Valet parking is free at this property.

What time is check-in at Hotel Santa Rosa By Rotamundos?

Check-in start time: 3:00 PM; check-in end time: 3:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Santa Rosa By Rotamundos?

Checkout is at noon.

Where is Hotel Santa Rosa By Rotamundos located?

Located in Cholula, this hotel is within a 15-minute walk of Museo de la Ciudad de Cholula and Great Pyramid of Cholula. Plaza de la Concordia and Templo de San Gabriel are also within 10 minutes.

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Hotel Santa Rosa By Rotamundos Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 29 out of 61 reviews
Rating 8 - Good. 18 out of 61 reviews
Rating 6 - Okay. 10 out of 61 reviews
Rating 4 - Poor. 3 out of 61 reviews
Rating 2 - Terrible. 1 out of 61 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Herica

Liked: Amenities, property conditions & facilities
Very clean, and great place to stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Herica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 6 nights in Feb 2025

10/10 Excellent

Juan Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property is located in the main square of the city. Restaurants and places around very close to walk
Stayed 1 night in Nov 2024

2/10 Terrible

Herica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the 4th time I stayed here, and the last time (on 3rd time) i had issues with the shower, but I thought it would be better next time, but I believe it is time for me to see other options. This time I not only I had a bad experience with the shower, but the pillows were horrible as well. I asked to change them, but they never did. I can see the employees were tired or they just don't like their jobs. Very unfriendly people. The Hotel is located in a very nice place but I will not be staying here again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk clerk was super sweet! Upon checkout we were able to leave our luggage so we can enjoy our last day in town. The hotel is literally in the center!!!! Loved it! Loved the location!
Stayed 1 night in Jul 2023

8/10 Good

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel stay was comfortable with responsive staff. The water pressure was good but the water was mild – not ideal for a winter visit but comfortable and safe. We explored nearby attractions and spent quiet mornings at the near by restaurants and zocalo. The staff was responsive and friendly! The only thing missing was information on the mural and beautiful art throughout the hotel.
Stayed 2 nights in Feb 2024

4/10 Poor

Miguel

Liked: Cleanliness
Disliked: Property conditions & facilities
While the hotel was nice and clean, the water pressure was weak and unreliable. Not to mention the weak wifi that was only strong in the main floor, but becoming weak once you get to your room.
Stayed 3 nights in Sep 2024

4/10 Poor

Steven

Liked: Cleanliness
Disliked: Room comfort

NOISY! NOISY! NOISY!

NOISY NOISY NOISY! Food was a rip off.
Stayed 1 night in Jun 2023

6/10 Okay

Chung-li

Liked: Cleanliness, staff & service, property conditions & facilities
No elevator. Too noisy. Room supy far behind standard . Staff friendly.
Stayed 7 nights in Oct 2022

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took time to get someone in the front desk. No rooms are accessible and the stairs handle to the first floor was not easy to grab. No air dryer in the room
Stayed 1 night in Jun 2024

10/10 Excellent

Miguel Ángel

Liked: Staff & service, property conditions & facilities
Está muy bonita y se puede disfrutar la estancia, muy tranquilo y su restaurant. Muy bonito y buen servicio
Stayed 1 night in May 2025

10/10 Excellent

Maria del Rocio

Liked: Cleanliness, staff & service, amenities
Muy buen servicio del chico de la recepcion. Me gustaría que el estacionamiento al que llevan los coches estuviera cerca par yo estacionarlo y llevarme mis llaves
Stayed 1 night in Feb 2025

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jesus

Liked: Staff & service, property conditions & facilities, room comfort

Hotel centro de san pedro cholula

El cuenta con una excelente ubicación, sin embargo las habitaciones están descuidadas, de las peores toallas que me han tocado, realmente viejas y en mal estado.
Stayed 4 nights in Dec 2024

10/10 Excellent

martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place its really nice and comfortable, walking distance to whatever you want to go, the restaurants are exactly outsude the hotel, I preferred the restaurant called Sagrata, the food was amazing and the service was excellent.
Stayed 2 nights in Nov 2024

6/10 Okay

Jorge

Liked: Cleanliness
Disliked: Staff & service
Al parecer, no hay ventanas en este hotel. Se que hay travaluces, pero es insuficinete luz. Uno se siente en una cueva hospedandose en este hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
En general muy buen servicio,,muy recomendable
Stayed 2 nights in Oct 2024

4/10 Poor

Luis Francisco

Liked: Cleanliness
Salimos porque teníamos un evento y al regresar, estaba cerrado el hotel, nadie abría y tardamos un buen rato en que nos contestaran el teléfono en recepción para que nos hicieran un interrogatorio vía telefónica y pudieran ir a abrirnos para entrar a nuestras habitaciones. En la zona hay mucho homeless y no es agradable esperar afuera.
Stayed 1 night in Oct 2024

10/10 Excellent

paulo

Stayed 1 night in Sep 2024

8/10 Good

eliseo

Stayed 3 nights in Sep 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Al ser 15 de septiembre, la verdad que muy ruidoso, por lo demás todo muy bien!!
Stayed 1 night in Sep 2024

10/10 Excellent

CESAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpio
Stayed 1 night in Aug 2024

10/10 Excellent

sergio hernandez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio excelente, el joven de la recepción muy amable, la ubicación todo bien
Stayed 2 nights in Aug 2024

6/10 Okay

agustin

bien ubicado para una visita rapida

fue dificil encontrarlo en la plaza principal de Cholula, ya estaba cerrado cuando fui eran las 11 pm, pero el personal amable, el cuarto difería del que aparece en la foto...para descansar unas hrs estuvo bien
Stayed 1 night in Jun 2024

10/10 Excellent

Isabel Araceli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

El hotel está en una excelente ubicación, el trato siempre muy amable tanto en el hotel como en el restaurante. Las habitaciones son amplias, y limpias, recomiendo mucho el lugar.
Stayed 2 nights in Aug 2024