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Plaza Poblana

3.5 star property
Start your day with authentic Mexican dishes, shop on-site, or lounge poolside at Plaza Poblana, where attentive staff enhance every experience.

Choose dates to view prices

Plaza Poblana captures Mexico's vibrant energy near Fort Loreto and Michin Puebla Aquarium. Families enjoy breakfast at La Cocina Poblana, guests relax on the sunny terrace, and shoppers browse on-site offerings with in-room WiFi. Visitors consistently praise the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

Highlights

LED TV
Premium bedding
Private bathroom
Free bottled water
Cable channels
Pet friendly
Laptop workspace
Daily housekeeping
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Budget Double Room

Budget Double Room

Budget Double Room

8.0 out of 10
Very good
(12 reviews)

Highlights

LED TV
Separate bedroom
Premium bedding
Private bathroom
Free bottled water
Cable channels
Pet friendly
Laptop workspace
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

7.0 out of 10
Good
(2 reviews)

Highlights

LED TV
Separate bedroom
Premium bedding
Private bathroom
Free bottled water
Cable channels
In-room safe
Laptop workspace
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.4 out of 10
Good
(6 reviews)

Highlights

LED TV
Premium bedding
Private bathroom
Free bottled water
Cable channels
In-room safe
Laptop workspace
Daily housekeeping
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

Executive Room

Executive Room

Highlights

LED TV
Separate bedroom
Premium bedding
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
In-room safe
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 2 Queen Beds

Executive Double Room, 2 Queen Beds

Executive Double Room, 2 Queen Beds

9.8 out of 10
Exceptional
(6 reviews)

Highlights

LED TV
Separate bedroom
Premium bedding
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
In-room safe
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

LED TV
Separate bedroom
Premium bedding
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
In-room safe
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Economy

Premium bedding, in-room safe, free WiFi, bed sheets

Quadruple Room Economy

  • 24 sq m
  • Sleeps 2

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About the area

Located in Puebla, Plaza Poblana is in a shopping district. Fort Loreto and Great Pyramid of Cholula are notable landmarks, and some of the area's popular attractions include Michin Puebla Aquarium and Africam Safari. Looking to enjoy an event or a match while in town? See what's going on at Cuauhtemoc Stadium. Visit our Puebla travel guide
Map
Boulevard Norte No. 4212, Col. Las Cuartillas, Puebla, PUE, 72050

What's nearby

  • Fort Loreto which includes military items and heritage elements
    Zona Histórica de los Fuertes
    7 min drive - 2.6 km
  • Galerías Serdán
    8 min drive - 3.0 km
  • National Museum of Mexican Railroads
    9 min drive - 3.4 km
  • Museo del Ferrocarril
    9 min drive - 3.4 km
  • Puebla Convention Center
    14 min drive - 6.0 km

Getting around

  • Puebla–Cholula Tourist Train Terminal
    9 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    34 min drive

Restaurants

  • Tortas
    6 min walk
  • Ruta Café
    10 min walk
  • Cemitas Cristy
    7 min walk
  • Domino's Pizza
    2 min walk
  • La Choza del Marisco
    4 min walk

About this property

Plaza Poblana

Hotel near Fort Loreto
Located close to Michin Puebla Aquarium and Puebla Convention Center, Plaza Poblana provides a terrace, shopping on-site and dry cleaning/laundry services. The on-site Mexican cuisine family restaurant, La Cocina Poblana, offers breakfast, lunch, dinner, light fare and children's meals. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Full breakfast (surcharge), express check-out and express check-in
  • A ballroom, meeting rooms and a 24-hour front desk
  • Guest reviews give good marks for the helpful staff
Room features
All 182 rooms feature comforts such as premium bedding, as well as perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: MXN 170 for adults and MXN 100 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • EL POTRO
  • La Cocina Poblana

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 265.00, per pet, per day, plus a deposit of MXN 265.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately MXN 170 for adults and from MXN 100 for children
  • Pet deposit: MXN 265.00 per day
  • Pet fee: MXN 265.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Plaza Poblana
Hotel Plaza Poblana Puebla
Plaza Poblana
Plaza Poblana Puebla
Plaza Poblana Hotel
Plaza Poblana Puebla
Plaza Poblana Hotel Puebla

Frequently asked questions

Is Plaza Poblana pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a deposit of MXN 265.00 per day and a fee of MXN 265.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Plaza Poblana?

Self-parking is free at this property.

What time is check-in at Plaza Poblana?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM.

What time is check-out at Plaza Poblana?

Checkout is at noon.

Where is Plaza Poblana located?

Situated in a shopping district, this hotel is within 3 mi (5 km) of Fort Loreto, Puebla Convention Center and Michin Puebla Aquarium. Cuauhtemoc Stadium and FINSA are also within 6 mi (10 km). Puebla–Cholula Tourist Train Terminal is 28 minutes by foot.

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Reviews

Plaza Poblana Reviews

8.2

Very good

8.4

Cleanliness

6.8

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 298 out of 678 reviews
Rating 8 - Good. 199 out of 678 reviews
Rating 6 - Okay. 103 out of 678 reviews
Rating 4 - Poor. 46 out of 678 reviews
Rating 2 - Terrible. 32 out of 678 reviews

Reviews

10/10 Excellent

Luis A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great facility, affordable and breakfast buffet is amazing
Stayed 1 night in Nov 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the personnel was superb. The hotel itself is beautifully decorated and has a unique view.
Stayed 1 night in Jul 2025

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, property conditions & facilities
My stay in this beautiful hotel is a must every trip i make, staff serves is the best.. Would definitely high recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and cozy place
Stayed 1 night in Nov 2024

10/10 Excellent

Araceli

Liked: Cleanliness, amenities, property conditions & facilities
Its a beautiful hotel to stay in, beautiful staff, very nice customer service, magnificently clean every time i stay i enjoy the relaxation of this location. Highly recommended 5 stars for me!!
Stayed 1 night in Jan 2026

10/10 Excellent

joao

Habitacion
Stayed 3 nights in Jan 2026

10/10 Excellent

Daniel

Liked: Amenities, property conditions & facilities
I love it my stay there and I would recommend 100%percent
Stayed 1 night in Aug 2025

8/10 Good

Jaquelin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Nov 2025

10/10 Excellent

Nereo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always great place to stay. Whenever I stay in Puebla this is my go to place. Conveniently located next to CAPU.
Stayed 1 night in Jul 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Room condition
Stayed 1 night in Dec 2025

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and beautiful nice staff,.
Stayed 1 night in Oct 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed her multiple times and the service, quality, and staff are always the same. This is my go to hotel when I need to stay at a hotel in the area. The staff are always friendly, helpful and provide excellent service. The hotel is always clean and what I expect as a guest. I have never had a complaint when staying at the hotel. The times I have eaten at the restaurant has always been a great experience as well. The food has been delicious and a good variety.
Stayed 1 night in Aug 2025

6/10 Okay

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that is very close to the main bus station in Puebla, but the room I got, looked more like a motel roon than a hotel room to be honest. The towels looked like they seen better days.
Stayed 1 night in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very well
Stayed 2 nights in Apr 2025

4/10 Poor

Alfredo

Disliked: Cleanliness, property conditions & facilities, room comfort
Bed sheets had hair from previous customers. Smoke alarm in the hallway was beeping all night and no one changed the batteries. Drainage at the shower was clogged preventing water to flow and flooding the shower fllor.
Stayed 1 night in Sep 2025

2/10 Terrible

Bernabe

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unsafe, it had bed bugs in the room
Stayed 1 night in Aug 2024

10/10 Excellent

Fidia

Liked: Cleanliness, staff & service, property conditions & facilities
The attendant was a very pleasant lady , as the rest of the crew. I will be back again
Stayed 1 night in Feb 2024

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Oct 2024

8/10 Good

minhao

Liked: Staff & service, amenities
In a not safe area.
Stayed 1 night in Apr 2025

10/10 Excellent

Miguel

Evertingh
Stayed 1 night in Apr 2024

8/10 Good

Eloy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got there late at night and left early in the morning.
Stayed 1 night in Sep 2024

6/10 Okay

Charlotte

Bed not comfortable. Hotel did not look as good as the pictures
Stayed 7 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water never got fully hot. Luke warm at best. They have a bell hop and are accommodating but the water issue and the sheets were very stiff.
Stayed 1 night in May 2024

10/10 Excellent

Clemente

Ok
Stayed 1 night in Mar 2024

2/10 Terrible

Hancher

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
they sent someone to clean my room with my permission I got about 1500 pesos on my bed they took it, that’s really disrespectful to me
Stayed 1 night in Jan 2024