Verified
6/10 Okay
Selene L.
29 May 2026
We had communication issues with Casago. We were never given check in instructions. We had to call casago and they emailed a copy of the rental agreement, which had no check in instructions. Called back and they finally told us we had to pick up keys at Casago. We picked up key but it only opened the front gate. We had to call Casago and after 15 minutes on hold they gave us a code for the main house and the unattached room. Parking is terrible. We had two compact cars. We had a difficult time opening the rusted gate, luckily we had some WD40. Cars barely fit. They do have a garage but we couldn’t figure out how to open it. The house needs to be updated. Furniture is mismatched and uncomfortable. Light bulbs missing from lamps. Home is cluttered, feels like someone lived there and just vacated. The maser bedroom bath is hazardous. It’s clunky and hard to get in without railing. The back patio is nice. Two palms trees that need to be trimmed obstructed our ocean view. Looks like there was a hot tub at one point, that they ripped out and tried to cover it up with two old rusted grills. We paid a lot of money and were not impressed. Next time we will stay somewhere different. I don’t recommend. We have been coming to Puerto Peñasco for years and renting homes in Las Conchas. This was the first time we were not impressed. I don’t recommend.
Selene L.
Stayed 3 nights in May 2026


















