Puerto Plata Hotel Guide - Hotels with Spa in Puerto Plata, Puerto Plata

"Room was clean. Stuff is very friendly. Hotel is old Hotel. I found only one outlet with two plugs. Also was loose. Water in the shower room 3309 , you cannot adjust to the warm water. It was or too cold or hot water. Overall nice beach A lots of space to accommodate everyone. "

"This was honestly a 5 star stay. The staff was amazing- they were personable, attentive, and overall just made you feel very welcomed. Usually I don’t care for all inclusive resort food, but I really really enjoyed the food here. Everything was flavorful and abundant. We stayed for New Year’s Eve and it was done very very nicely. There was a lot of thought and effort that was put in for the guest to enjoy themselves. It seems to me that the resort takes good care of its employees and it shows. I would stay here again without hesitation. "

"Loved this place. Will return for sure. "

"The hotel was excellent for the price. The food was great and beach was beautiful. The room was clean. The only problem was the long line for check-in."

"Customer service from Expedia was excellent service "

"Impressive "

"clean room,great staff,great amenities and activities"

"The check-in process was a bit tedious, but that was due to Expedia, not the hotel. To keep a positive experience, the hotel staff was very kind and upgraded us to a beautiful room. We were a family of four, including a 7-year-old child, and each of us had our own bed and private bathroom, which was excellent. Everyone was very friendly and welcoming, from the front desk staff to the waiters, and especially the bar staff. The entertainment was excellent; the girl who organized the karaoke had great charisma and energy. The weather was on our side, with sunny days throughout our stay. The food at the Blue Lagoon restaurant was delicious . we absolutely loved it. The entire resort staff is humble, respectful, and very kind. Recommendations: • I didn’t really like the “guagua” shuttle; I think a large golf cart would look better and feel more comfortable. • At the bars, drinks were often served in plastic cups, which takes away from the presentation. However, at the beach they used nicer cups, and we were able to take great photos there."