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"The rooms are small but the hotel and amenities are amazing. The all inclusive was buffet style so was not my favorite, the staff was very nice."

"It is a great location in the middle of the city with Excelent Security Excelent staff great restaurants great experience"

"We had a great experience at this resort and would definitely come back. The staff was friendly and attentive, and everything felt easy and relaxing from start to finish. The food and drinks were consistently good, and there was always something available without long waits. One of our favorite parts was the spa—our massage was amazing and super relaxing. We also did a private dinner, which was a really special experience with beautiful setup and great service. The resort itself is well-maintained and has gorgeous scenery, perfect for photos and just enjoying the atmosphere. Overall, it was a stress-free, enjoyable trip and a great choice for a couples getaway."

"The resort staff was great, very friendly and helpful. As others have mentioned, there is a musty smell in some of the rooms. We got two rooms and one had a musty smell and the other didn't, once it aired out and we ran the A/C it was a lot better and didn't bother us. As for the shade over the pools until after 11am. I'm not sure why anyone would complain about that. It's so hot that the shade is a welcome relief when you first get it the pool in the morning, especially if you're already sunburnt like we were after the first day haha. Now on to the kids activities. I have two kids, ages 4 and 2. They obviously loved the pool, but they also really enjoyed the kids corner. It was probably better for my 4yr old, because he could do more of the activities that they had throughout the day, but my 2yr old really liked it there as well. One thing I think they could do better at is a more inclusive kids menu at the restaurants, it was nice that they catered to adults and made it fancy and special, but I felt my kids were left out a bit when it came to options for them. That's my only real complaint, otherwise we had a great time and would definitely recommend this resort to other families!"

"Been here a lot I knew what to expect. Staff is nice."

"Amazing will definitely stay here again"

"Yes"

"The staff and resort was awesome. I liked the idea of the European plan therefore I wasn't always feeling like I had to eat at the resort so got to explore some great places to go. The pool and anemies were good. On the European plan it is cheaper to eat al a cart verses buffet and I find I can't eat enough to justify the buffet. Tip your waiters directly they really appreciate that and give great service. The fiesta night every Thursday is very with while going to. Great location so you can walk to Malacon and around the town. The mattresses could be upgraded. They were a bit hard and the water in the shower s temperature was not consistent."

"El hotel cumple las expectativas, pero pienso que ya se queda corto en espacios, para el desayuno hubo días que no encontrabas ni donde sentarte, sin embargo el personal super amable lograba acomodarte, las albercas llenas, lo mejor irse a la playa, lo cual por la tarde vale mucho la pena x los atardeceres, me he quedado en otros all inclusive y por lo menos te ponen refrescos en tu frigo, aca no t dan nada, tenias q estar bajando al bar , intenté pedir room service despues de las 12 de la noche, al parecer ya no laboran xq nunca contestaron, pero fuera de eso, me la.pase bien"