Puessans Hotels

"Hotel is correct for the price."

"The staff at the hotel was lovely! The room was spacious and clean. The Hotel breakfast buffet was really nice. They had a lot of options to choose from. Locatio is very close to the train station which is very convenient, and it is also a short walk away from the city center. I recommend staying here!"

"It was disgusting. The hotel was worn, dingy, needs maintenance and the room smelled af smoke. The door to the room could hardly be closed."

"Good value for price paid"

"The room was small. Bathroom was very compact and had a drainage smell. The bathroom door handle was loose causing a problem getting in and out. The air con was great but when switched off it would rattle intermittently which meant we had an awful night’s sleep. Main door to first floor squeaked causing more disturbance through the night. "

"This motel-style place is quite worn and in need of re-furbishment. August- restaurant closed but bar drinks available! Sitting on the terrace was like sitting in a dirty ashtray- smelled terrible. Room was basic but bed was clean. Reception on arrival very helpful. Unfortunately in the morning area smelled of cannabis. Would not stay here again "

"A lovely hotel, friendly staff, secure parking. "

"Don't stay at this hotel! We chose this place because we wanted a little more comfort, even though there's a cheaper option right next door. We were given a room without a working shower because the water wouldn't drain. We couldn't contact the front desk because no one was there, and the phone numbers provided didn't answer. We had to use all the towels to save the room from flooding. My husband diligently cleaned the shower drain, removing about half a pound of fluff. (Where is the management here? Why don't they check the rooms?!) We went to bed without a shower (because we had no dry and clean towels left) at 1:30 am., and at 6:30 a.m., we were woken by the crew working on the hotel expansion (6:30 a.m.!!!). "

"If you ever book this property, make sure your dates are unchangeable. I had to move my stay forward by a week so they forfeited my money because according to them, it was non-refundable because the rate I was given at booking time, was supposedly "special". They never showed me where in the contract, this was stipulated. Although they forfeited my money, I still went ahead and booked a second time, with the new date, hoping they would appreciate my business and refund the previous amount. They were adamant, claiming the money was non-refundable, but never showed me where that was found in the contract. I knew the money could be forfeited in case of cancelation but not because I was simply moving the date forward . Availability of rooms was not the issue because I still ended up having a room, at the same rate, with the new date. I should have just gone ahead and booked a different hotel. I had chosen this one though, because of the online reviews. Service was ok, nothing spectacular for a three-star hotel. Staff members made an effort to communicate in English the best they could. However because they forfeited my money under a false non-refundable pretext, I won't lodge at this hotel in the future, unless as a last resort. "