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"While noone was on the front desk or picking up the after hours phone.....the staff in the restaurant checked me in and the stay was just what I needed. Would stay again."

"We did not eat breakfast there. They were closed on Saturday and Sunday, we left early monday and on Tuesday they told us that it was room service only."

"The rooms were clean and looks recently renovated. The check in was easy and its in a great location. "

"Great place to stay with kids"

"The original condo we were given was outdated, with unclean furniture and a musty smell. When we asked for a different condo we were told they were all full. When we asked for our money back, they were able to find an available “club” condo they we would like much better. Ultimately the new condo was a gooe"

"18th Ave Thermal - Tauranga Pros - Easy parking - Sleeps 4 - 1 king - 2 singles (but only seats 3 ?) - Full size fridge/freezer - Kitchenette ( but very dated) Cons - very old and tired chalet type rooms - Not air conditioned - Not insulated as it’s hot inside while it’s only 20* outside. - Fans provided are so noisy you’ll never get to sleep - Not soundproofed so you hear your neighbor use the toilet - No fly screens - Totally Dysfunctional layout - Wash basin tap plumbed the wrong way - hot was cold and vise-versa. With a little effort this motel could be a great place to stay as it’s really close to a shopping centre and has parking right outside your room. Unfortunately it’s badly in need of renovations to revamp kitchen and ensuite and more importantly to insulate (acoustic + thermal) and air condition each room. "

"Amazing location and hosts were very accommodating with our extra requests. Highly recommend this beautiful spot"

"No water or utensils no fizzy drink options. Only one water bottle and it was never restocked. tiny sink lack of kitchen untensils and no bowls for food only tiny plates only one tea towl. "

"room was spacious with heaps of on street parking and clean"