Check COVID-19 restrictions.

Find out moreOpens in a new window

Hard Rock Hotel & Casino Punta Cana All Inclusive

Photo gallery for Hard Rock Hotel & Casino Punta Cana All Inclusive

Featured image
On the beach, white sand, sun-loungers, scuba diving
On the beach, white sand, sun-loungers, scuba diving
On the beach, white sand, sun-loungers, scuba diving
13 outdoor pools, pool umbrellas

Overview of Hard Rock Hotel & Casino Punta Cana All Inclusive

VIP Access

Hard Rock Hotel & Casino Punta Cana All Inclusive

4.5 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Boulevard Turístico Del Este Km 28, #74, Macao, Punta Cana, La Altagracia, 23000

Explore the area

  • Popular LocationPunta Blanca Golf Course8 min drive
  • Popular LocationHard Rock Golf Club at Cana Bay11 min drive
  • Popular LocationArena Gorda Beach11 min drive
  • AirportPunta Cana (PUJ-Punta Cana Intl.)25 min drive

Choose dates to view prices

About this area

Punta Cana

Located in Punta Cana, Hard Rock Hotel & Casino Punta Cana All Inclusive is near the airport and on the beach. Punta Blanca Golf Course and Hard Rock Golf Club at Cana Bay are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Manati Park Bavaro and Downtown Punta Cana.

What's nearby

  • Punta Blanca Golf Course - 8 min drive
  • Hard Rock Golf Club at Cana Bay - 11 min drive
  • Arena Gorda Beach - 11 min drive
  • White Sands Golf Course - 12 min drive
  • Iberostar Golf Course - 13 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 25 min drive

Restaurants

  • Where to eat
  • Simon Mansion – Restaurant with a bar. Serves dinner.
  • Cafetto – Serves breakfast, lunch and dinner.
  • Ciao – Restaurant offering Italian cuisine. Serves breakfast, lunch and dinner.
  • Ipanema – Restaurant offering Brazilian cuisine. Serves dinner.

About this property

Hard Rock Hotel & Casino Punta Cana All Inclusive

Upscale property on the beach, with 13 outdoor swimming pools
Spend the day relaxing at the beach, practising your swing on Hard Rock Hotel & Casino Punta Cana All Inclusive's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 10 restaurants. All 1775 individually decorated rooms feature free WiFi and 24-hour room service. Guests can enjoy outdoor private hot tubs, and other standard amenities include furnished balconies, minibars and TVs.
Hard Rock Hotel & Casino Punta Cana All Inclusive offers 1775 forms of air-conditioned accommodation which are accessible via exterior corridors, and features outdoor private hot tubs and minibars. Rooms open to furnished balconies. Each accommodation is individually decorated. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts. 13 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Rock Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Cycling
Climbing wall
Fitness facilities
Miniature golf
Tennis
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

On-site entertainment and activities
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Property requires that all guests aged 18 and over receive on-site antigen/rapid COVID-19 testing (USD 150 per person, per stay)
On-site PCR testing is available for a on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 10 restaurants and 1 coffee shop/cafe
  • 3 swim-up bars, 4 poolside bars and 20 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 18 holes of golf
  • 13 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Arcade/games room
  • Beach volleyball
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Nightclub
  • Pilates classes
  • Playground
  • Scuba diving
  • Shopping
  • Hot tub
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • 13 outdoor pools
  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference centre (65000 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Casino
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Access via exterior corridors
  • Desk
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Private outdoor hot tub
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 120

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • COVID-19 testing fee (PCR screening): USD 150 per person, per stay.
  • COVID-19 testing fee (antigen/rapid screening): USD 150 per person, per stay.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out fee: USD 120 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard and American Express; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

All Inclusive Hard Rock Punta Cana
All Inclusive Punta Cana Hard Rock
Hard Rock All Inclusive Punta Cana
Hard Rock Hotel & Casino All Inclusive
Hard Rock Hotel & Casino Punta Cana All Inclusive
Hard Rock Punta Cana
Punta Cana All Inclusive Hard Rock
Punta Cana Hard Rock All Inclusive
Hard Rock Hotel And Casino Punta Cana
Hard Rock Punta Cana All Inclusive
Hard Rock Hotel Casino Punta Cana All Inclusive
Hard Rock Punta Cana Inclusiv
Hard Rock Hotel Casino Punta Cana All Inclusive
Hard Rock Hotel & Casino Punta Cana All Inclusive Punta Cana

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 688 out of 1472 reviews
5 - Excellent 47%
Rating 4 - Good. 333 out of 1472 reviews
4 - Good 23%
Rating 3 - Okay. 202 out of 1472 reviews
3 - Okay 14%
Rating 2 - Poor. 112 out of 1472 reviews
2 - Poor 8%
Rating 1 - Terrible. 137 out of 1472 reviews
1 - Terrible 9%

4.2/5

Cleanliness

4.1/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

1/5 Terrible

Travelled with group
This is not my first time staying here but will probably be my last the staff for the most part have no clue what’s going on everyone walks around in a fog you ask questions you don’t get straight answers not happy with the hard rock this time around huge disappointment
Stayed 6 nights in Sep 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
the property is spectacular, but the air conditioning in the stores, in the lobby, in the restaurants is super hot, as if they were saving electricity. one expects to cool off after summer temperatures and hotel is like 80 degrees. the same theater without air conditioning. It is very uncomfortable. does not let you enjoy the place well
Stayed 4 nights in Sep 2021

2/5 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
beautiful place to vacation beach is not clear like you seeing it there pictures food is ok people in the buffet Not frei
Stayed 6 nights in Sep 2021

1/5 Terrible

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is under construction , service is not the best
Stayed 3 nights in Sep 2021

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel I love it
Stayed 4 nights in Sep 2021