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Hard Rock Hotel & Casino Punta Cana All Inclusive

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On the beach, white sand, sun-loungers, scuba diving
On the beach, white sand, sun-loungers, scuba diving
On the beach, white sand, sun-loungers, scuba diving
Water park

Overview of Hard Rock Hotel & Casino Punta Cana All Inclusive

VIP Access

Hard Rock Hotel & Casino Punta Cana All Inclusive

4.5 star property

3.8/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Boulevard Turístico Del Este Km 28, #74, Macao, Punta Cana, La Altagracia, 23000

Explore the area

  • Popular LocationPunta Blanca Golf Course8 min drive
  • Popular LocationCana Bay Golf Club11 min drive
  • Popular LocationArena Gorda Beach11 min drive
  • AirportPunta Cana (PUJ-Punta Cana Intl.)25 min drive

VIP Access

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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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About this area

Punta Cana

Located in Punta Cana, Hard Rock Hotel & Casino Punta Cana All Inclusive is near the airport and on the beach. While the natural beauty of Macao Beach and Bavaro Beach can be enjoyed by anyone, those looking for an activity can explore Cana Bay Golf Club. Travelling with kids? Consider Manati Park Bavaro and Downtown Punta Cana.
Visit our Punta Cana travel guideOpens in a new window
Map

What's nearby

  • Punta Blanca Golf Course - 8 min drive
  • Cana Bay Golf Club - 11 min drive
  • Arena Gorda Beach - 11 min drive
  • White Sands Golf Course - 12 min drive
  • Iberostar Golf Course - 13 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 25 min drive

About this property

Hard Rock Hotel & Casino Punta Cana All Inclusive

4.5-star luxury property near the airport
Near Cana Bay Golf Club, Hard Rock Hotel & Casino Punta Cana All Inclusive provides 18 holes of golf, a casino and free water park access. With a white sand beach, sunloungers and scuba diving, this property is the perfect place to soak up some sun. Treat yourself to aromatherapy, a body treatment or a body wrap at Rock Spa, the on-site spa. Be sure to enjoy a meal at any of the 10 on-site restaurants, which feature Italian cuisine and more. Aerobics classes and Pilates classes are offered at the health club; other things to do include volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a nightclub and 3 swim-up bars.
You'll also enjoy perks such as:
  • 13 outdoor pools and a children's pool, with a lazy river, a waterslide and 3 swim-up bars
  • Free self-parking, valet parking and extended parking
  • 2 outdoor tennis courts, massage treatment rooms and a TV in the lobby
  • A lift, multilingual staff and a computer station
  • Guest reviews give top marks for the bar
Room features
All 1775 individually decorated rooms offer comforts, such as private outdoor hot tub and 24-hour room service, in addition to thoughtful touches, such as premium bedding and furnished balconies. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and separate baths/showers
  • TVs with satellite channels
  • Wardrobes/cupboards, LED light bulbs and free infant beds

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Cycling
Climbing wall
Fitness facilities
Miniature golf
Tennis
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Theme parties

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 10 restaurants and 1 coffee shop/cafe
  • 3 swim-up bars, 4 poolside bars and 20 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Simon Mansion
  • Cafetto
  • Ciao
  • Ipanema
  • Isla

Things to do

  • 18 holes of golf
  • 13 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Arcade/games room
  • Beach volleyball
  • Children's pool
  • Designer shops
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Lifeguards on site
  • Nightclub
  • Pilates classes
  • Playground
  • Scuba diving
  • Shopping
  • Hot tub
  • Volleyball
  • Yoga classes

Family friendly

  • 13 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare
  • Free water park access
  • Corner/local shop
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (65000 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Casino
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Access via exterior corridors
  • Desk
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Private outdoor hot tub
  • Slippers
  • Turndown service

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Guest rating 3.5+
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Parking included
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Family-friendly
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4 star
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Air conditioned
Air conditioned
All-inclusive resort
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Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 120

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Late check-out fee: USD 120 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

All Inclusive Hard Rock Punta Cana
All Inclusive Punta Cana Hard Rock
Hard Rock All Inclusive Punta Cana
Hard Rock Hotel & Casino All Inclusive
Hard Rock Hotel & Casino Punta Cana All Inclusive
Hard Rock Punta Cana
Punta Cana All Inclusive Hard Rock
Punta Cana Hard Rock All Inclusive
Hard Rock Hotel And Casino Punta Cana
Hard Rock Punta Cana All Inclusive
Hard Rock Hotel Casino Punta Cana All Inclusive
Hard Rock Punta Cana Inclusiv
Hard Rock Hotel Casino Punta Cana All Inclusive
Hard Rock Hotel & Casino Punta Cana All Inclusive Punta Cana

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 665 out of 1477 reviews
5 - Excellent 45%
Rating 4 - Good. 304 out of 1477 reviews
4 - Good 21%
Rating 3 - Okay. 221 out of 1477 reviews
3 - Okay 15%
Rating 2 - Poor. 123 out of 1477 reviews
2 - Poor 8%
Rating 1 - Terrible. 164 out of 1477 reviews
1 - Terrible 11%

4.2/5

Cleanliness

4.0/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely great hotel, the staff, the environment, the hotel itself is beautiful and so comfortable. We had so much fun. The only thing we didn't enjoy was the very pushy sales people and the waiting time for the restaurants. Only one received reservations. But Definitely worth to visit again.
Stayed 8 nights in Aug 2022

1/5 Terrible

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I’m really disappointed with this hotel. 1- The food I was expecting way more of it. Huge lines for everything! Null variaty of food Same food every single day in each restaurant. Also lack of food quality. I was expecting sea food at least and only found precooked shrimp ceviche one day. Let’s not talk about lobster (you hqve to pay for it) 2- Hotel Staff didn’t help much. Nobody helped us when we wanted to reserve on the asian restaurant (the employee was missing for several hours). Nobody didn’t even ask if we have coordinated the shuttle back to the airport. 3- The distances between amenities are kilometers and the waiting time for the trains are really long. When they arrive are almost always full capacity. I don’t recommend this Hotel at all. I personally won’t book this hotel ever again.
Stayed 6 nights in Aug 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
with the construction it wasn't too bad. If you're going to make reservations or go on any excursions do it when you first get there. The staff was amazing, food was good.
Stayed 4 nights in Aug 2022

3/5 Okay

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The property was nice overall. The layout, beach, pools and landscaping were an A . Our room was big and comfortable but a little outdated.
Stayed 5 nights in Jul 2022

3/5 Okay

Travelled with family, Travelled with partner
Disliked: Staff & service
Service is not what I expected
Stayed 6 nights in Jul 2022