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"The best part about the W is the amazing sandy beach with gentle waves and the friendly staff. The rooms are nice but nothing special. The food was better than I expected! A great breakfast was included. I would go back. A great value for the price! "

"The overall resort was absolutely beautiful from the botanical plants to the pools. The activities and reception staff were very kind and helpful. The beach was great and well maintained as well. The food was okay. My partner did end up with food poising and was very sick one of our days unfortunately. We also found that the room was not incredibly clean when we arrived. There were children’s stickers in the shower and the bathroom counter was quite dirty. "

"Nice and beautiful, rooms are very clean, staff was very friendly and respectful, outdoor spectacular. 10/10. "

"Magnificent "

"The staff was really wonderful, especially Justo at the Expedia desk. There was a mix-up with our booking and he was so kind and helpful and hospitable. Took the time to make things special for us which we all appreciated greatly. The beach and grounds are incredibly beautiful as well. "

"I stayed in the Family Selection and liked how close to the pool and The Nest restaurant we were. The food was great every time we ate breakfast, lunch or dinner there. All the restaurants we ate at were good overall, depending on what you ordered. The butler service was the best perk ever. Josue, Moises and Isaias were all incredible. They really went above and beyond to help us and provided top notch service. The complimentary sun shirts for our 13 year olds was a life saver (skin saver!) The beach here is great with nice sand and offers fun waves for body and boogie boarding with a separate area for surfers. The aquasize classes were really fun in the main pool. The food at the buffet was better than some other resorts I have stayed at and their fresh stations were awesome. We liked the greenery and layout with pathways and different "relaxation" zones (hammocks or seating tucked away in the "forest"). The gym was decent. Overall, the customer service we received from the moment we checked in was fantastic. Even waiting to check in, the lobby bartender came to offer us a drink. The teens liked the candy wall and enjoyed playing pool and doing karaoke at the Teen Club. The only con to mention is that our room faced construction so we couldn't enjoy our balcony and there was no view - but it only woke me up once and we weren't in the room much. If you are a light sleeper, it may not be great though. I have been to lots of AI and I would definitely go back to this one."

"The food was super good"

"Much better than expected."

"Muy rica la comida "