Punta Santiago Holidays

Our stay at Ola Boutique was amazing! The staff, the area, the overall look and feel of the hotel were a whole vibe. I cannot state enough how amazing the staff was! Only two things were, even though we paid for “valet parking” one night we got back late after a concert and we did not find any parking spots open. The security guard lady (who was AMAZING) offered us her spot and she parked somewhere else as she was leaving at 5am (this was around 2am). Also, our TV was disconnected when we came in and we told the concierge, who fixed it right away, except it never turned on or worked at all. Besides those two things, we recommend this hotel 10/10 and we will definitely be back!

Property is nice and it on the beach and have access to umbrella and chair. The pool needs remodel. The rooftop restaurant delicious and the staff was great. Only issue was with the personal car service I paid for pickup at the airport, took a taxi to the hotel.

I like how the hotel is set up its is very romantic and couples friendly. The front desk staff was very helpful and friendly. My one complaint is that the bell boys did not do their job at all, I can count on my hand the number of times the door was opened for me and my wife with 4 guys standing outside on their phones. I was a vip customer but did not recieve that treatment at all times.

Frances, the staff member who greeted and checked us in, went above and beyond to provide truly exceptional service. Her professionalism, and willingness to provide as much information as possible about the resort and its amenities and recommendations for us to explore during our time in Puerto Rico made us feel genuinely welcomed from the moment we arrived.

Everything was amazing! A must stay! Super friendly and beautiful hotel.