Standard Room, 2 Queen Beds, Non Smoking
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Reviews of Clarion Pointe Quebec Airport

3 out of 5
Clarion Pointe Quebec Airport
7300, boul. Wilfrid-Hamel O., Québec City, QC

Reviews

8.8

Excellent

Rating 10 - Excellent. 253 out of 445 reviews" "
Rating 8 - Good. 141 out of 445 reviews" "
Rating 6 - Okay. 23 out of 445 reviews" "
Rating 4 - Poor. 14 out of 445 reviews" "
Rating 2 - Terrible. 14 out of 445 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jozsef

Stayed 1 night in May 2024

10/10 Excellent

Zsuzsanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Vinh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good for our travel purpose. Close to freeway, gas stations, food, some shopping.
Stayed 1 night in May 2024
Response from L'équipe de l'hôtel Clarion Pointe Québec on 9 May 2024
Hello,We are happy to hear that you liked your stay. And yes, the proximity of services is something we are proud to have.We hope to see you again!

8/10 Good

Qun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and new. staff is friendly.
Stayed 1 night in May 2024
Response from L'équipe de l'hôtel Clarion Pointe Québec on 9 May 2024
Hello,Thank you for taking the time to leave an Expedia post-stay review.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.We hope to see you again soon!Sincerely,

8/10 Good

Joyce, Saint John

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and the staff were friendly and helpful.
Stayed 1 night in May 2024
Response from L'équipe de l'hôtel Clarion Pointe Québec on 9 May 2024
Hello,Thank you for taking the time to leave an Expedia post-stay review.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.We hope to see you again soon!Sincerely,

10/10 Excellent

Sumanth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall, availability of free EV charging on-site made it an even better experience!
Stayed 2 nights in Apr 2024

10/10 Excellent

Nathalie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two story hotels close to the highway. Breakfast offers: scrambled and hard boiled eggs, sausages, waffles, bagels, instant oatmeal with different types of toppings, different types of teas and coffees. I would suggest to have a few gluten free and vegetarian/vegan options.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Apr 2024

10/10 Excellent

Linda

Stayed 1 night in Apr 2024
Response from L'équipe de l'hôtel Clarion Pointe Québec on 9 May 2024
Hello,Thank you for taking the time to complete Expedia's online survey.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.We hope to see you again soon!Sincerely,

10/10 Excellent

Breanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024

6/10 Okay

Simon

Liked: Cleanliness, staff & service
It was adequate and not unpleasant.
Stayed 1 night in Apr 2024

8/10 Good

myriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024

6/10 Okay

LIZETTE

Stayed 3 nights in Mar 2024

10/10 Excellent

Julie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and convenient, accommodation met our specific needs.
Stayed 1 night in Feb 2024

10/10 Excellent

Quirino

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Jigar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was comfortable. The room was clean. We loved the breakfast. Overall a great experience.
Stayed 2 nights in Feb 2024

10/10 Excellent

Huy Gny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay. The mattresses and pillows were perfect for me. Good breakfast choice. Having a 24h access to coffee, hot drinks, juices without extra charge is fantastic.
Stayed 1 night in Feb 2024

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Qualité/prix
Un hôtel bien rénovée ou l'on peut se reposer. Bon petit déjeuner relativement complet. Service courtois et souriant. A 1.3km de toutes les commodités.
Stayed 2 nights in Feb 2024

8/10 Good

Jean

Stayed 1 night in Feb 2024

10/10 Excellent

Josette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Fabrizzio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great. Nice staff and good breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Stephane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities
First time staying at this hotel. The staff people (desk agents and breakfast attendant) are all very nice and respectful. The room was small but it was cozy and has everything we needed. I personally like their "aviation" theme, including the unique door numbers that look like boarding passes and especially the Top Gun motorcycle in the lobby. I got to pose for some pics riding the bike, complete with the jacket and aviator glasses. Housekeeping forgot to remove two bath towels of the previous occupant hanging behind the bathroom door, as well an unopened yoghurt container inside the fridge. Not a deal breaker for us, but the hotel should take note of this (when/if they read this review). Breakfast choices were excellent, perhaps the best we've had among the budget hotels we stayed in. We'll be staying here again just for the breakfast alone LOL. We'll definitely stay here again when we're in Quebec City. Highly recommended.
Stayed 1 night in Feb 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 1 night in Jan 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , clean rooms , satisfied overall.
Stayed 1 night in Jan 2024

8/10 Good

albert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious and clean, beds comfortable, gym was decent. Breakfast was nice. I’d come back.
Stayed 1 night in Jan 2024

8/10 Good

Jean-Francois

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Laurent

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean place. Parking could benefit from being plowed more thouroughly
Stayed 1 night in Jan 2024

6/10 Okay

Stephanie

Stayed 2 nights in Jan 2024

10/10 Excellent

Mohammad

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Clarion Pointe Quebec Team on 3 Jan 2024
Dear Mohammad, We are glad to know that our services were up to your standards! Feel free to tell us if you have some suggestions to make your next stay even better. Kind regards,

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean hotel with excellent front desk staff.
Stayed 1 night in Dec 2023
Response from Clarion on 3 Jan 2024
Dear Jason, We are glad to know that our services were up to your standards! Feel free to tell us if you have some suggestions to make your next stay even better. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Clarion Pointe Quebec Team on 3 Jan 2024
Hi, We are glad to know that our services were up to your standards! Feel free to tell us if you have some suggestions to make your next stay even better. Kind regards,

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Clarion Pointe Quebec Team on 3 Jan 2024
Dear Danielle, We are glad to know that our services were up to your standards! Feel free to tell us if you have some suggestions to make your next stay even better. Kind regards,

4/10 Poor

SREEKANTH

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Clarion Pointe Quebec Team on 3 Jan 2024
Dear x, We are sorry that we could not be up to your standards! Feel free to tell us if you have some suggestions to improve your next stay. Kind regards,

10/10 Excellent

Daniele

Stayed 1 night in Dec 2023
Response from L'équipe du Clarion Pointe Québec on 3 Jan 2024
Merci d'avoir pris le temps de répondre à ce sondage . Nous sommes heureux de constater que vous avez été comblé par notre service lors de votre séjour. Nous espérons vous revoir!

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from L'équipe du Clarion Pointe Québec on 3 Jan 2024
Bonjour Louise,Merci d'avoir pris le temps de répondre à ce sondage et de laisser votre avis. Nous sommes heureux de constater que vous avez été comblé par notre service lors de votre séjour. Nous espérons vous revoir!

10/10 Excellent

Baker, Saint Laurent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed by this hotel. Easy check-in. Room exactly as described. Free parking, free full breakfast, 24h/24 free machine drinks (coffee, tea, hot chocolate, juices, etc), free WiFi. I would definitely come back.
Stayed 1 night in Dec 2023
Response from Clarion Pointe Quebec Team on 29 Dec 2023
Dear Baker, We are very proud of our breakfast, and especially of the staff who take care of it. It makes us very happy that you enjoyed it! We try our best to give you the best environment to sleep in and we are glad that our efforts were fruitful. Come back any time!

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 2 nights in Nov 2023
Response from L'équipe du Clarion Pointe Québec on 27 Nov 2023
Merci d'avoir pris le temps de répondre à ce sondage et de laisser votre avis. Nous sommes heureux de constater que vous avez été comblé par notre service lors de votre séjour. Nous espérons vous revoir!

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from L'équipe du Clarion Pointe Québec on 21 Nov 2023
Merci d'avoir pris le temps de répondre à ce sondage et de laisser votre avis.Nous sommes heureux de constater que vous avez été comblé par notre service lors de votre séjour.Nous espérons vous revoir!

8/10 Good

Lorna

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to access, clean and modern interiors. However the bathroom outlet did not accommodate the hair dryer provided. I used the hairdryer plugged into the wall outlet outside the bathroom which was awkward and inconvenient. We did like the Keurig coffee provided in the room.
Stayed 1 night in Nov 2023
Response from Clarion Pointe Quebec Team on 27 Nov 2023
We are happy to know that you enjoy your stay and services, and we hope that you continue to be satisfied with what we have to offer you. Concerning the bathroom outlet, for your safety a circuit breaker is included in those outlet. So the hairdryer would not work on it. We are sorry for the inconvenience.

8/10 Good

Karin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really appreciated how friendly and helpful the staff were. Michael at the front desk was especially helpful assisting us on how to navigate around the city (no small feat) and arranging transportation. Thank you!
Stayed 2 nights in Nov 2023
Response from Clarion Pointe Quebec Team on 27 Nov 2023
Dear Karin,Thank you for acknowledging the hard work our team puts in to make your stay as comfortable as possible. We are delighted that your experience was more than satisfactory adn that you succesfully made your way around Quebec City, it is indeed no small feat!

8/10 Good

Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated well appointed rooms. Comfortable beds. Included breakfast is plentifull. 2 charging ports for EVs were constantly occupied by the same 2 cars, clients should be advised not to stay at charging station once their car is charged.
Stayed 1 night in Nov 2023
Response from Clarion Pointe Quebec Team on 27 Nov 2023
Dear Louis,Thank you for acknowledging the hard work our team puts in to make your stay as comfortable as possible. We are delighted that your experience was more than satisfactory!We are sorry that you were not able to benefit from the charging station. We wished you had contacted to help solve the problem.

8/10 Good

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good 3 star hotel
Stayed 1 night in Nov 2023
Response from Clarion Pointe Quebec Team on 27 Nov 2023
We are glad to know that our services were up to your standards! Feel free to tell us if you have some suggestions to make your next stay even better.Kind regards,

4/10 Poor

Antoine

Stayed 2 nights in Oct 2023
Response from L'équipe du Clarion Pointe Québec on 3 Jan 2024
Bonjour Antoine, Merci d'avoir pris le temps de noter votre expérience. Nous sommes désolés que nous n’ayons pas répondus à vos attentes. Si vous avez des suggestions pour améliorer votre prochain séjour chez nous, n’hésitez pas! Au plaisir,

10/10 Excellent

Prabh

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very efficient and helpful. Breakfast was very good. We loved our stay at this place.
Stayed 1 night in Oct 2023
Response from Clarion Pointe Quebec Team on 27 Nov 2023
Dear Prabh,Thank you for acknowledging the hard work our team puts in to make your stay as comfortable as possible. We are delighted that your experience was more than satisfactory!

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from L'équipe du Clarion Pointe Québec on 27 Nov 2023
Merci d'avoir pris le temps de répondre à ce sondage et de laisser votre avis. Nous sommes heureux de constater que vous avez été comblé par notre service lors de votre séjour. Nous espérons vous revoir!