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Hotel Charles-Alexandre

3.0 star property
Hotel in Québec City, steps from Grande Allée

Choose dates to view prices

Photo gallery for Hotel Charles-Alexandre

Front of property
Property entrance
Standard Quadruple Room, 2 Queen Beds
Standard Quadruple Room, 2 Queen Beds
Superior Room
Relais Charles Alexandre is near Grande Allée and Quebec City Convention Center. Travelers enjoy a breakfast buffet, relax by the lobby fireplace, or explore the garden. The helpful staff offers free WiFi and express check-out, while self-parking makes city exploration easier.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pet-friendly
  • Air conditioning
  • Free WiFi
The current price is €82
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room

Classic Room

Classic Room

8.0 out of 10
Very good
(20 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hairdryer
Espresso maker
Cable channels
Wardrobe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

8.4 out of 10
Very good
(13 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hairdryer
Espresso maker
Cable channels
Wardrobe
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room, 2 Queen Beds

Standard Quadruple Room, 2 Queen Beds

Standard Quadruple Room, 2 Queen Beds

8.6 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hairdryer
Espresso maker
Cable channels
Wardrobe
  • 220 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Private bathroom
Hairdryer
Espresso maker
Cable channels
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
Espresso maker
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

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Exterior

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About the area

Map
91 Grande Allée Est, Québec City, QC, G1R 2H5

What's nearby

  • Grande Allée - 1 min walk - 0.0 km
  • Plains of Abraham - 7 min walk - 0.6 km
  • Quebec City Convention Center - 12 min walk - 1.0 km
  • Château Frontenac - 3 min drive - 1.9 km
  • Quebec Cruise Terminal - 4 min drive - 3.0 km

Getting around

  • Quebec Palace Station - 8 min drive
  • Jean Lesage International Airport (YQB) - 18 min drive

Restaurants

  • ‪Les Cousins - ‬5 min walk
  • ‪musette / Musette_cc - ‬1 min walk
  • ‪Café Olive - ‬3 min walk
  • ‪Café Smith Plaines D'abraham - ‬5 min walk
  • ‪Brulerie Rousseau - ‬3 min walk

About this property

Hotel Charles-Alexandre

Hotel near Grande Allée
Plains of Abraham and Quebec City Convention Center are located near Hotel Charles-Alexandre, which provides a garden, a hair salon and a fireplace in reception. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Self-parking (surcharge), an electric car charging station and express check-out
  • Express check-in, free newspapers and smoke-free property
  • ATM/banking services, tour/ticket information and a reception hall
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hotel Charles-Alexandre offer perks, such as air conditioning, in addition to amenities, such as free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, heating and housekeeping

Similar properties

Lobby sitting area

La Sainte Paix

  • Free WiFi
  • Air conditioning
  • Kitchen
  • Soundproof rooms
9.2 out of 10, Wonderful, 247 reviews
The price is €99
includes taxes & fees
26 Oct - 27 Oct
La Sainte Paix

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (CAD 28.74 per night)
  • Limited on-site parking

Things to do

  • Ski storage

Conveniences

  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Virtual front desk

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Private entrance

Pets

Pets are allowed for an extra charge of CAD 28.74 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children 10 and younger are not allowed at this property; all guests older than 10 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 200 per stay

We have included all charges provided to us by the property.

This property's listed Breakage deposit is refundable via credit card within 1 day after check-out, pending room inspection.

Optional extras

  • Uncovered self-parking fee: CAD 28.74 per night
  • Pet fee: CAD 28.74 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Property Registration Number 093155, 2025-11-30
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Children 10 years old and younger are not permitted at this property

Property is also known as

Charles Alexandre
Relais Charles Alexandre
Relais Charles Alexandre Hotel
Relais Charles Alexandre Hotel Quebec
Relais Charles Alexandre Quebec
Relais Charles-Alexandre Hotel Quebec City
Relais Charles-Alexandre Quebec/Quebec City
Relais Charles Alexandre Hotel
Relais Charles Alexandre Québec City
Relais Charles Alexandre Hotel Québec City

Frequently asked questions

Is Hotel Charles-Alexandre pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of CAD 28.74 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel Charles-Alexandre?

As of 12 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Charles-Alexandre on 9 Nov 2025 start from €81.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Charles-Alexandre?

Self-parking is available for CAD 28.74 per night. Limited spots are available.

What time is check-in at Hotel Charles-Alexandre?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Hotel Charles-Alexandre?

Checkout is at 11:00 AM.

Where is Hotel Charles-Alexandre located?

Located in Centre-Ville, this hotel is within a 10-minute walk of Grande Allée and Plains of Abraham. Quebec City Convention Center and Citadel of Quebec are also within 15 minutes. Quebec Palace Station is 27 minutes by foot.

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Reviews

Hotel Charles-Alexandre Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

9.0

Staff & service

8.4

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 219 out of 439 reviews
Rating 8 - Good. 164 out of 439 reviews
Rating 6 - Okay. 33 out of 439 reviews
Rating 4 - Poor. 15 out of 439 reviews
Rating 2 - Terrible. 8 out of 439 reviews

Reviews

10/10 Excellent

Marie-claire

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Sep 2025

8/10 Good

Danijela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location. The room was comfortable and charming. Had small issues with accessing the room but that was rectified by remote personnel.
Stayed 1 night in Sep 2025

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything near by. You have use of a full kitchen and a charming lobby.
Stayed 3 nights in Sep 2025

8/10 Good

Boris

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Aug 2025

8/10 Good

Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little room. We were close to different dining options. Safe neighborhood. Loved looking at the old buildings nearby. It was interesting not having a person at the front desk. All in all, very good for the price.
Stayed 6 nights in Sep 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, walkable
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Communication was excellent, virtual check-in
Stayed 1 night in Aug 2025

10/10 Excellent

AVANTI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing.We had a memorable stay here and did not have any issues, the check in and check out process was easy and customer Service was awesome.I had never felt so sad leaving a hotel as it takes you back in time.Beds were comfy, neat,all toileteries were provided.Will definitely stay here next time i am in quebec city.
Stayed 1 night in Sep 2025

10/10 Excellent

Ereny

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great and accommodating.
Stayed 2 nights in Jul 2025

8/10 Good

Lino

Liked: Staff & service, amenities
Good location would like a bit more human connection. But that’s just me.
Stayed 1 night in Sep 2025

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities
Close to events
Stayed 1 night in Jul 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area for exploring QC. Plains de Abraham near us. Lots of restaurants and close to old town. Nice to have free parking. No staff on site but very quick response to we need more towels and shampoo conditioner when we texted. In advance i got lots of tourist info from very helpful person at online reception.
Stayed 5 nights in Jul 2025

10/10 Excellent

Behrouz

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was cozy and clean
Stayed 3 nights in Jun 2025

8/10 Good

Rosamaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. No staff at reception but available virtually. Any questions we had was answered promptly by staff either virtually or by text.
Stayed 4 nights in Sep 2025

10/10 Excellent

Siva Keerthi

Liked: Cleanliness, staff & service, property conditions & facilities
That’s an excellent quality stay for us at such a reasonable price.
Stayed 1 night in May 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, property conditions & facilities, room comfort
Clean , walkable , easy access at checkin , close to everything
Stayed 1 night in May 2025

10/10 Excellent

Lenard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking could be better arranged to many possibilities to be blocked in
Stayed 4 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The room was spotless and the communications were easy. Very responsive in finding solution to questions. I liked the self check in and the proximity to downtown.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be nice to have a small fridge in the rooms for drinks.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Discover Quebec !

Location was perfect and super clean. It was very easy to get hold of people and everyone was very friendly. Very quiet. Will stay again next time.
Stayed 3 nights in May 2025

6/10 Okay

Sarah

We had a nice stay at Hotel Charles-Alexandre. However, it would have been improved if there had been a concierge staff at the front desk. We had a few issues that could have been quickly resolved had there been someone to talk with, and someone to advise us as to local restaurants, shops, sights. The location was good, and the bed comfortable. No dresser in the room, just a small closet with no hangers, and no fresh coffee in the lobby. We had a dehumidifier/AC unit in the room that leaked on the floor and a window we couldn't close. Staff checked in daily via text, but someone at the front desk would have been very helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Good!
Stayed 3 nights in Aug 2025

8/10 Good

paul

Liked: Cleanliness, property conditions & facilities
For the short time I was there, pretty awesome place, I could've ventured further going down the road,lots to see A+...
Stayed 2 nights in May 2025

8/10 Good

Dhimal

Liked: Staff & service, amenities, property conditions & facilities
Initially the room I was booked into wasn't prepped/clean for my stay. I called management and they immediately organised a new clean/ready room for me. Facilities were good but needs a little updating in my opinion, for example the bathroom smelled damp, which is a shame because the lobby was clean and smelled nice. Location of hotel is ideal for a short walk into old quebec.
Stayed 2 nights in Sep 2025

4/10 Poor

Julie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was well located however the stairs to access the room were extremely dangerous. Also the digital keys was inconvenient especially when yiu have lots of luggage to carry. The staff was helpful
Stayed 1 night in Aug 2025

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