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Entourage sur-le-Lac

4.0 star property
Travelers find a complete lakeside escape with beachfront relaxation, kayaking adventures, delicious dining options, and activities for everyone

Choose dates to view prices

Entourage sur-le-Lac offers serene waters, sunbathing beaches, golf greens, and spa tubs. Dine with a view at L'Îlot - Repère gourmand or relax by the outdoor pool. The health club has yoga classes, and an ice skating rink provides fun for all ages.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air-conditioning
The current price is €165
includes taxes & fees
24 Mar - 25 Mar

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Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(28 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
  • Mountain view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Lake View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Lake View

9.2 out of 10
Wonderful
(23 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
  • Lake view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Double Room, 2 Queen Beds

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
  • Mountain view
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room, 2 Queen Beds, Lake View

55-inch plasma TV with cable channels, TV

Double Room, 2 Queen Beds, Lake View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
  • Lake view
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

View from room

Studio, 1 King Bed

9.6 out of 10
Exceptional
(39 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
  • Mountain view
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Lake View

View from room

Studio, 1 King Bed, Lake View

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
  • Lake view
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Suite

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Classic Suite, Lake View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Suite, Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
  • Lake view
  • 74 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Family Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Family Suite

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
  • 75 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds and 1 King Bed

View all photos for Family Suite, Lake View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Family Suite, Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
  • Lake view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds and 1 King Bed

View all photos for Suite Loft

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite Loft

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
  • 530 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 1 Queen Murphy Bed

View all photos for Suite

55-inch plasma TV with cable channels, TV

Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
  • Lake view
  • 99 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Penthouse B

Penthouse B

Penthouse B

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Executive Lounge
  • 753 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Classic Studio, Multiple Beds, Non Smoking, Lake View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Studio, Multiple Beds, Non Smoking, Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
  • Lake view
  • 56 sq m
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Classic Studio, Multiple Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Studio, Multiple Beds

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
  • 56 sq m
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Penthouse C

Penthouse C

Penthouse C

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
  • Lake view
  • 67 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Loft

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Loft

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Penthouse, 2 Bedrooms, Lake View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Fridge
Plasma TV
  • Lake view
  • 79 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
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About the area

Located in Lac Beauport, Entourage sur-le-Lac is next to a golf course and on a private beach. Les Galeries de la Capitale and Quartier Petit Champlain are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Montmorency Falls. Travelling with kids? Make time for Village Vacances Valcartier, or head to an event or a match at Vidéotron Centre. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as sledging and snow tubing. Visit our Lac Beauport travel guide
Map
99 Chemin du Tour-du-Lac, Lac Beauport, QC, G3B 2J8

What's nearby

  • Le Château Frontenac featuring heritage architecture
    Château Frontenac
    25 min drive - 26.8 km
  • Montmorency Falls showing a suspension bridge or treetop walkway, a bridge and a river or creek
    Montmorency Falls
    26 min drive - 23.8 km
  • Le Relais
    17 min walk - 1.4 km
  • Pourvoirie du Lac Beauport
    20 min walk - 1.7 km
  • Village Vacances Valcartier
    27 min drive - 26.4 km

Getting around

  • Quebec Palace Station
    20 min drive
  • Jean Lesage International Airport (YQB)
    31 min drive

Restaurants

  • Restaurant Normandin Orsainville
    10 min drive
  • A&W Canada
    9 min drive
  • Subway
    16 min drive
  • Parlabas Café Boutique
    8 min drive
  • Benny&Co.
    9 min drive

About this property

Entourage sur-le-Lac

Upscale family-friendly hotel by the lake
An adjacent golf course, a terrace and a garden are just a few of the amenities provided at Entourage sur-le-Lac. This hotel is a great place to bask in the sun with a private beach, beachfront dining and sunloungers. For some rest and relaxation, visit the hot tub. The on-site local cuisine restaurant, L'Îlot - Repère gourmand, features al fresco dining. The health club offers fitness classes and yoga classes; other things to do include kayaking, rowing/canoeing and snowshoeing. Guests can also expect to find a playground, an arcade/games room and a library.
Other perks include:
  • A seasonal outdoor pool and a children's pool, along with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Express check-out, babysitting (surcharge) and a billiards/pool table
  • Concierge services, ATM/banking services and smoke-free property
  • Guest reviews speak highly of the dining options, helpful staff and location
Room features
All 166 individually furnished rooms have thoughtful touches such as premium bedding and air conditioning, in addition to amenities such as safes and sound-insulated walls. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Designer toiletries, showers and hairdryers
  • 55-inch plasma TVs with cable channels
  • Wardrobes/cupboards, balconies and recycling

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (CAD 30 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:30 AM on weekdays and 7:00 AM to 1:00 PM on weekends; CAD 30 to 30 for adults and CAD 20 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • L'Îlot - Repère gourmand

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Ice skating
  • Kayaking
  • Library
  • Playground
  • Rowing/canoeing
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Snowshoeing
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • In-room microwave
  • In-room refrigerator
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a lake
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Mosquito nets
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • Espresso maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 25 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Bicycle storage
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • In-room coffee
  • In-room safe
  • Internet access
  • Parking
  • Pool access
  • Ski storage
  • Spa access
  • Hot tub access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 30 to 30 for adults and CAD 20 to 20 for children
  • Valet parking fee: CAD 30 per day
  • Pet fee: CAD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 005736, 2027-02-28
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The seasonal pool will be open from June to October
Only registered guests are allowed in the guestrooms

Property is also known as

Entourage sur-le-Lac Hotel Lac Beauport
Entourage sur-le-Lac Hotel
Entourage sur-le-Lac Lac Beauport
Entourage sur le Lac
Entourage sur-le-Lac Hotel
Entourage sur-le-Lac Lac Beauport
Entourage sur-le-Lac Hotel Lac Beauport

Frequently asked questions

Does Entourage sur-le-Lac have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Entourage sur-le-Lac?

As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Entourage sur-le-Lac on 24 Mar 2026 start from €165, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Entourage sur-le-Lac pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of CAD 75 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Entourage sur-le-Lac?

Valet parking is available for CAD 30 per day.

What time is check-in at Entourage sur-le-Lac?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Entourage sur-le-Lac?

Checkout is at 11:00 AM.

Where is Entourage sur-le-Lac located?

Located in Lac Beauport, this beachfront hotel is next to a golf course, 0.9 mi (1.5 km) from Pourvoirie du Lac Beauport, and 1.6 mi (2.6 km) from Le Relais. Club Nautique Lac St-Charles and Huron-Wendat Museum are also within 9 miles (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Entourage sur-le-Lac Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 829 out of 1025 reviews
Rating 8 - Good. 135 out of 1025 reviews
Rating 6 - Okay. 33 out of 1025 reviews
Rating 4 - Poor. 19 out of 1025 reviews
Rating 2 - Terrible. 9 out of 1025 reviews

Reviews

10/10 Excellent

Abire

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, from the service to the rooms.
Stayed 1 night in Jan 2026

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a family with kids we enjoyed a lot, many indoor and outdoor activities, especially during holidays, close to ski resorts.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jasper

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and the staff was excellent ....bonus was the EV charger on site
Stayed 2 nights in Jan 2026

8/10 Good

Desiree

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place and location, good amount of activities, comfortable beds! The only thing I would improve is that I would like to see more food options, we had breakfast, lunch and dinner at the hotel’s restaurant and felt there were not many options.
Stayed 3 nights in Dec 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of the lake was great and restaurant food was very good.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully maintained property with immaculate rooms and pleasant staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Marie-Francoise

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, design of the room and built-in storage was amazing. The staff was welcoming and the service was very good. At the front desk Fatima distinguished herself through her professionalism and her approach that created a Memorable Customer Experience. Bravo!
Stayed 1 night in Jan 2026

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Not my first time at this hotel. I love the location and the staffs, also the rooms are very specious. I will go back again for sure.
Stayed 3 nights in Dec 2025

10/10 Excellent

Philippe

Liked: Cleanliness, amenities, property conditions & facilities
Great overall stay at Entourage-sur-le-Lac. Clean room with many utilities. There's a lot of free activities to do on site (we stayed during winter) like fat bikes, ice skating, spa, sauna. It is 5 minutes from ski mountain Le Relais, and 20 minutes from ski Stoneham. We stayed as a couple but there is also many activities for kids at the hotel, all available in a playroom. Definitely would like to go back with the family this time! Small concern, there could be more EV charging stations.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place with friendly staff and good food.
Stayed 2 nights in Sep 2025

10/10 Excellent

CAROLINE

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, sweeping views of the lake, very serene.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is fabulous and has something for everyone. The staff, rooms and food were excellent. Highly recommended.
Stayed 3 nights in Oct 2025

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had Lake view and it was AMAZING! my mom and I really enjoyed our stay, we will definitly be back.
Stayed 1 night in Oct 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely quiet and room service was fast and very good. I would recommend this place to anyone traveling with or without a dog
Stayed 2 nights in Sep 2025

10/10 Excellent

Cherith

Liked: Cleanliness, staff & service, property conditions & facilities
Stellar service, beautiful rooms,immaculately maintained grounds- loved the water sports equipment
Stayed 1 night in Sep 2025

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was wonderful and staff fantastic. Only downside (and it is little) was some sand in the pool and hot tub, although it didn’t affect the enjoyment aspect of either!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and accommodation
Stayed 1 night in Oct 2025

10/10 Excellent

Arshdeep Kaur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely beautiful property, especially for the price. All the amenities and services offered are at par. Would visit it again very soon. Perfect for a short getaway and just chill and relax.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay

Amazing stay. Hotel staff was top notch. Room was super nice and the view of the lake was fantastic. Would recommend this place to anyone.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lolita

Liked: Cleanliness, amenities, property conditions & facilities
Top Notch service and and Amazing property nice Lake and activities!
Stayed 3 nights in Jul 2025

10/10 Excellent

Youngbin

Liked: Cleanliness, amenities, property conditions & facilities
This resort was beautiful and peaceful. It’s located right on the lake. We loved our stay here
Stayed 3 nights in May 2025

8/10 Good

eraldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property. A lot of amenities , great activities for the Christmas holiday . Staff was all very friendly .We’ve visited Canada many times before and was always impressed with the food . The food at the hotel restaurant was not so great , was expecting alot more and actually got 2nd after Christmas dinner . Also , we were never told until our day of departure that breakfast buffet was included each morning with our reservation so we paid for ala carte the 1st morning and ate out the 2nd morning and was just informed by the waitress on the 3rd morning that breakfast buffet was actually included and when we brought it up to the agent at check out she didn’t do anything and just repeated that “oh yes breakfast buffet was included” but that doesn’t do me any good at check out , would have be nice to know at CHECK IN.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ran

Liked: Cleanliness, staff & service
Beautiful place with fantastic customer service. Will definitely choose this place when returning to Quebec City.
Stayed 2 nights in May 2025

10/10 Excellent

Ann-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay as always. Needs to clean the spa but other wise excellente
Stayed 2 nights in Jul 2025

10/10 Excellent

Doan Trang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern room, clean and comfortable…not soundproof…could hear the staff using the vacuum
Stayed 1 night in Sep 2025