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"Location was great, with a magnificent view to the Remarkables. The room was clean and serviced daily - which included replenishing single serve items (tea bags, dishwashing powder etc). It would have been good to have had some salt and pepper grinders as well, to supplement the ability to self-cater. It's a do-able walk to Queenstown with average fitness. It's uphill on return. Undercover parking garage is great. There are 30 steps to get your luggage to upstairs units. Maintenance responses were immediate - which was great. It's expensive, but worthwhile for a special occasion."

"The staff were very friendly &helpful. Rooms clean & the beds comfortable! We loved the ethos of the hotel to recycle as much as possible and even an organics bin in the kitchen! The restaurant is excellent "

"very clean and quiet"

"Excellent experience and service "

"Absolutely everything. All staff very helpful and professional. I would recommend this hotel to everyone. Shuttle service with Felix excellent too."

"Room was very clean, beautiful views of lake and mountain, close to town centre and botanical garden and most of all very friendly staff."

"Clean room, staff friendly and helpful, good breakfast "

"Was nice place"

"The hotel was great - clean rooms with plenty of space. There are lot of nice areas in the hotel and courtyard to sit and have a chat. The staff were very friendly and helpful. We have stayed at other places at Queenstown and this one was heaps better."