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Casa Santiago Hotel Boutique

3.5 star property
Hotel in Querétaro with full-service spa and restaurant

Choose dates to view prices

Casa Santiago Hotel Boutique in Downtown Querétaro offers a peaceful escape. Enjoy hot stone treatments at Spa Santiago, browse the art gallery, and shop designer collections. Free in-room WiFi and laundry services. Staff praised for their attentive assistance.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Breakfast available
  • Pet-friendly
  • Air conditioning
The current price is €42
includes taxes & fees
19 Nov - 20 Nov

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Business Room

Business Room

Business Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
Down duvet
Private bathroom
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
Down duvet
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
Down duvet
Separate bedroom
Private bathroom
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Smart TV
Pillow menu
Premium bedding
Egyptian cotton bed sheets
Down duvet
Separate bedroom
Private bathroom
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Independencia #28, Col. Centro, Querétaro, QUE, 7600

What's nearby

  • Plaza de Armas - 2 min walk - 0.2 km
  • Zenea Garden - 3 min walk - 0.3 km
  • Querétaro Cathedral - 9 min walk - 0.8 km
  • Alameda Hidalgo Park - 10 min walk - 0.9 km
  • Aqueduct of Santiago de Querétaro - 15 min walk - 1.3 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 38 min drive

Restaurants

  • ‪Hank's Querétaro - ‬2 min walk
  • ‪El Mesón de Chucho El Roto - ‬4 min walk
  • ‪Gorditas Del Portal - ‬1 min walk
  • ‪Restaurante 1810 - ‬4 min walk
  • ‪Carola - ‬1 min walk

About this property

Casa Santiago Hotel Boutique

Hotel located in Downtown Querétaro
A terrace, an art gallery on-site and designer shops on-site are just a few of the amenities provided at Casa Santiago Hotel Boutique. Indulge in a massage at Spa Santiago, the on-site spa. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), luggage storage and smoke-free property
  • 1 meeting room, concierge services and tour/ticket information
  • A front desk safe and a lift
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Casa Santiago Hotel Boutique feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and air conditioning.
More conveniences in all rooms include:
  • Egyptian cotton sheets and down duvets
  • Smart TVs with Netflix, streaming services and satellite channels
  • Daily housekeeping and phones

Similar properties

Hallway
Hotel Patio Santiago
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 390 reviews
The price is €106
includes taxes & fees
14 Dec - 15 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 310 for adults and MXN 280 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores
  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Hot stone massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • Netflix
  • Smart TV with satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of MXN 850 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 310 for adults and from MXN 280 for children
  • Pet fee: MXN 850 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Casa Santiago Queretaro
Casa Santiago Hotel Boutique Hotel
Casa Santiago Hotel Boutique Querétaro
Casa Santiago Hotel Boutique Hotel Querétaro

Frequently asked questions

Is Casa Santiago Hotel Boutique pet-friendly?

Yes, dogs are allowed at this property. There's a fee of MXN 850 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Casa Santiago Hotel Boutique?

As of 18 Nov 2025, prices found for a 1-night stay for 2 adults at Casa Santiago Hotel Boutique on 19 Nov 2025 start from €42.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Casa Santiago Hotel Boutique?

This hotel doesn't offer parking.

What time is check-in at Casa Santiago Hotel Boutique?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Casa Santiago Hotel Boutique?

Checkout is at noon. Late checkout is available for a fee.

Where is Casa Santiago Hotel Boutique located?

Located in Downtown Querétaro, this spa hotel is steps away from Querétaro Regional Museum, San Francisco Temple and Government Palace. Casa de la Zacatecana Museum and Zenea Garden are also within 5 minutes.

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Reviews

Casa Santiago Hotel Boutique Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 145 out of 184 reviews
Rating 8 - Good. 25 out of 184 reviews
Rating 6 - Okay. 7 out of 184 reviews
Rating 4 - Poor. 3 out of 184 reviews
Rating 2 - Terrible. 4 out of 184 reviews

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and accommodating! Felt 100% safe the whole time!
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Place was very nice and clean, only downside is the walls are a bit thin and you can practically hear everything. But if you’re a heavy sleeper you should have no issue. I would stay here again.
Stayed 6 nights in Nov 2025

10/10 Excellent

Sabina

Liked: Staff & service, amenities, property conditions & facilities
This hotel is beautiful and well-located in the historic downtown area.
Stayed 5 nights in Feb 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Superb location clean tidy room with comfortable bed. Loved it will def be back and will stay at this hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

This hotel was really cute and comfortable.
Stayed 5 nights in Nov 2023

10/10 Excellent

PATRICE BRUCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great location and great place to stay downtown Queretaro
Stayed 1 night in Dec 2023

10/10 Excellent

Kirit

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a quiet location. Several eating places within walking distance. Restaurant in the property.
Stayed 3 nights in Dec 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and knowledgeable service/concierge/front desk.
Stayed 3 nights in Apr 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax and comfortable

Great place to stay and relax!
Stayed 1 night in Jun 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in Centro Historico within walking distance to many plazas, churches, restaurants and other attractions. We felt safe and comfortable. The staff was wonderful and helpful. The room was small but big enough for my wife and I. The water pressure in the shower was low but it's a good method to conserve water. The curtains in the unit where we stayed did not give enough privacy. If we're are in Queretaro again we would stay here again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, quiet and comfortable! Great location too.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Querétaro‘s Centro Historico

Very nice hotel with friendly staff, many amenities, a great rooftop space for drinks and meals, an on-site restaurant and located within easy walking distance of all the attractions and many great restaurants.
Stayed 3 nights in Feb 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Feb 2025

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star all around

5 star all around.
Stayed 1 night in Feb 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend fun

It was wonderful, hotel staff was so nice.
Stayed 2 nights in Feb 2024

10/10 Excellent

Keewon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really like this hotel. Comfy bed with, little smelly comforter. Friendly employees, amazing restaurant and bar inside the hotel. Recommended I’d like to stay here again
Stayed 2 nights in Feb 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at Casa Santiago. It is beautiful, modern, excellent staff … the only hotel I will stay in while visiting Queretaro!
Stayed 6 nights in Feb 2023

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Receptionists friendly and courteous, as well as the restaurant personnel.
Stayed 4 nights in Feb 2025

8/10 Good

SERGIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE HOTEL WAS EXCELLENT, LOVED THE DEOXRATOIN. THE ROOM TOO SMALL.
Stayed 1 night in Mar 2025

8/10 Good

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. The room was very updated & had the amenities of a higher end hotel like robes, slippers, umbrella, etc. Received welcome fresh drinks & cookies in our room.
Stayed 4 nights in Feb 2025

6/10 Okay

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very hot rooms. Little ventilation. L
Stayed 3 nights in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and knowledgeable about the area. They offered wonderful recommendations with tours and areas to eat. The property was very modern and clean. I will definitely be returning here on our next stay!
Stayed 2 nights in Nov 2023

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice property in the middle of everything. Would love to come back.
Stayed 1 night in Jul 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms was awesome! The staff gave us a delicious cheesecake when we arrived and then some delicious cookies for a good nights sleep! Definitely coming back to this hotel. Highly recommend!
Stayed 1 night in Sep 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a lovely hotel

This has got to be one of the best hotels we’ve stayed at. Wonderful staff, super clean, I’m not just talking about the room, but the whole hotel itself. It was also peaceful and slept like bears. If we go back to Queretaro, we’ll stay here.
Stayed 1 night in Jun 2024