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Hilton Queretaro

4.5 star property
Luxury hotel with 2 restaurants and bars/lounges

Choose dates to view prices

Photo gallery for Hilton Queretaro

2 bars/lounges
Lobby
2 restaurants, breakfast served
Terrace/patio
Lobby
Located near Paseo Querétaro Shopping Center, Hilton Queretaro offers a sophisticated escape with thoughtful amenities. Enjoy spa services like manicures and pedicures, relax by the outdoor pool with cabanas, connect to WiFi, and dine al fresco at two restaurants.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Pet-friendly
  • Gym
  • Room service
The current price is €138
includes taxes & fees
5 Oct - 6 Oct

Room options

Check availability for these dates

Tonight

Sep 24 - Sep 25
Check availability for tonight Sep 24 - Sep 25

Tomorrow

Sep 25 - Sep 26
Check availability for tomorrow Sep 25 - Sep 26
Available filters for rooms
Showing 5 of 5 rooms

Presidential Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
TV
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 110 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Egyptian cotton bed sheets
Premium bedding
  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
TV
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Egyptian cotton bed sheets
Premium bedding
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Egyptian cotton bed sheets
Premium bedding
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

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The price is €82
includes taxes & fees
29 Sept - 30 Sept
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About the area

Located in Querétaro, Hilton Queretaro is in the business district and near the airport. Looking to enjoy an event or a match? See what's going on at Josefa Ortiz de Domínguez Auditorium or Corregidora Stadium. Spend some time exploring the area's activities, including winery tours.
Visit our Querétaro travel guideOpens in a new window
Map
Anillo Vial II Fray Junípero Serra 1500, Colonia Arboledas, Querétaro, QUE, 76140

What's nearby

  • Aqueduct of Santiago de Querétaro - 4 min drive - 3.8 km
  • Paseo Querétaro Shopping Center - 5 min drive - 5.3 km
  • Josefa Ortiz de Domínguez Auditorium - 5 min drive - 5.0 km
  • Corregidora Stadium - 6 min drive - 6.5 km
  • Querétaro Convention Center - 9 min drive - 9.9 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 37 min drive

Restaurants

  • ‪Tacos El Pata - ‬18 min walk
  • ‪La Parilla Leonesa - ‬16 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Los Gaspachos - ‬19 min walk
  • ‪Chili's Grill & Bar - ‬19 min walk

About this property

Hilton Queretaro

Luxury hotel near Aqueduct of Santiago de Querétaro
Located close to Paseo Querétaro Shopping Center and Josefa Ortiz de Domínguez Auditorium, Hilton Queretaro provides a terrace, a hair salon and dry cleaning/laundry services. Treat yourself to a manicure/pedicure or other spa services. At the two on-site restaurants, enjoy breakfast, lunch, dinner and al fresco dining. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with 2 bars and a 24-hour gym.
You'll also find perks such as:
  • An outdoor pool and a children's pool, along with free cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a banquet hall and smoke-free property
  • A front desk safe, a porter/bellboy and 7 meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 139 rooms include comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with baths and hairdryers
  • 65-inch TVs with streaming services and cable channels
  • Wardrobes/cupboards, free tea bags/instant coffee and heating

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: MXN 349 for adults and MXN 150 for children
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Restaurante Terraza
  • Thandi

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (120,298 square foot of space)
  • Coworking space

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Lift
  • Smooth flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2010
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch TV with cable channels
  • Streaming services

Food and drink

  • Champagne service
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 6 October 2025 to 5 November 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1000 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 21 kg per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 400 per stay.

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 349 for adults and from MXN 150 for children
  • Pet fee: MXN 1000 per pet, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 400 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Queretaro
Crowne Plaza Queretaro
Crowne Plaza Queretaro Diamante Hotel Queretaro
Crowne Plaza Queretaro Hotel

Frequently asked questions

Does Hilton Queretaro have a pool?

Yes, this property has an outdoor pool and a children's pool. The property will be renovating the swimming pool from October 6 2025 until November 5 2025 (completion date subject to change).

How much does it cost to stay at Hilton Queretaro?

As of 24 Sept 2025, prices found for a 1-night stay for 2 adults at Hilton Queretaro on 5 Oct 2025 start from €138.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Queretaro pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 21 kg per pet. There's a fee of MXN 1000 per pet, per week. Service animals are exempt from fees.

How much is parking at Hilton Queretaro?

Self-parking is free at this property.

What time is check-in at Hilton Queretaro?

Check-in start time: 3:00 PM; check-in end time: noon.

What time is check-out at Hilton Queretaro?

Checkout is at noon.

Where is Hilton Queretaro located?

Situated near the airport, this luxury hotel is within 3 mi (5 km) of Aqueduct of Santiago de Querétaro, Paseo Querétaro Shopping Center and Josefa Ortiz de Domínguez Auditorium. Corregidora Stadium and Querétaro Convention Center are also within 6 mi (10 km).

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Hilton Queretaro Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 162 out of 279 reviews
Rating 8 - Good. 54 out of 279 reviews
Rating 6 - Okay. 22 out of 279 reviews
Rating 4 - Poor. 14 out of 279 reviews
Rating 2 - Terrible. 27 out of 279 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ariane

Liked: Cleanliness, staff & service, property conditions & facilities
Los Hilton siempre han sido excelentes hoteles
Stayed 1 night in Jul 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble estancia.
Stayed 1 night in Apr 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Jul 2025

10/10 Excellent

jaime roberto

Liked: Staff & service, property conditions & facilities
Todo buen
Stayed 1 night in Jun 2025

10/10 Excellent

LUIS EDGAR

Liked: Cleanliness, staff & service, property conditions & facilities
Felicidades al hotel todo excelente
Stayed 1 night in Mar 2025

8/10 Good

Blanca Araceli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación y linda vista de la ciudad
Stayed 1 night in Apr 2025

10/10 Excellent

HECTOR GUILLERMO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención de todo el personal, hotel nuevo y bien ubicado
Stayed 2 nights in Feb 2025

8/10 Good

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 2 nights in Apr 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
Me agradó todo, solo que en el baño no tienen tubos de seguridad para adultos mayores al bañarse.
Stayed 2 nights in Jul 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente estancia. delicioso servicio de BUFETE
Stayed 1 night in Nov 2024

10/10 Excellent

PALOMA

Experiencia

Muy bien, el hotel excelente
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hotel

Muy limpio el cuarto, excellence vista y excelente servicio
Stayed 1 night in Nov 2024

4/10 Poor

Raul

Liked: Property conditions & facilities
Disliked: Staff & service
Llegamos por un evento en el mismo Hotel 1hr antes del checkin. necesitabamos cambiarnos y solo nos daban la habitación si pagabamos $50usd. Si no teníamos que esperar. Es abusivo y siendo que ibamos a un evento con muchos cuartos reservados en ese hotel. Ninguna consideración. Solo pagando nos daban el cuarto. El personal de recepción fue grosero. No volveré a este hotel
Stayed 1 night in Jul 2025

8/10 Good

Karla Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buenas instalaciones, el hotel es tranquilo y tiene buen ambiente, tiene buenos detalles como la decoración, iluminación y olor agradable en casa pasillo. Sería bueno que especifiquen sus promociones porque tenían mucha publicidad sobre el 2x1 en el bar y casi ningún destilado entraba en la promoción.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Martha Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Ubicacion y vista maravillosa
Stayed 2 nights in Apr 2024

10/10 Excellent

DIEGO ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Stayed 2 nights in Dec 2024

2/10 Terrible

XAVIER

Liked: Amenities
The hotel charged for two items that they lost. They concluded that I took them.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jorge Luis

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Excelente atención siempre de todos. Especial mención para Alejandra en recepción. Siempre atenta y amena
Stayed 1 night in Jan 2025

10/10 Excellent

Ma Francisca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente el trato del personal muy bien el servicio del restaurante también muy bien la comida excelente y el personal excelente todo muy bien
Stayed 2 nights in Apr 2024

10/10 Excellent

Rafael Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente y no se diga recepción son los mejores
Stayed 1 night in Nov 2023

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place with limited limited transportation options, but good place to stay
Stayed 2 nights in Feb 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Camas ricas, atención excelente, muy limpio, 100% recomendable, regresaré en mis próximos viajes.
Stayed 1 night in Nov 2023

8/10 Good

juan carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok para una estadía corta

Relativamente bien. La cama muy cómoda, habitación bonita y vista espectacular!! Menú del restaurante le faltan opciones básicas. Buffet de desayuno apenas ok, esperaba mucho más de un Hilton.
Stayed 1 night in Nov 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena atención

Hotel bien ubicado. Se encuentra en una equeña remodelación pero a pesar de todo está muy bien. Su personal bien amable
Stayed 2 nights in Dec 2023