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"Amazing views, phenomenal springs! "

"This location was the ideal place for for my multi-generational family vacation. The property is gorgeous and we especially liked the pool and surrounding garden — it was a beautiful oasis for afternoon breaks. The staff was so attentive— I think there was a moment where I whatsapp’d them and they were on site within minutes! The only reason I put 4 stars for amenities is because the kitchen stools and some of the kitchen tools were pretty cheap compared to the luxe nature of everything else on the property. "

"Staff was very pleasant and accommodating especially the front desk female staff "

"Loved the hot pool and zip line"

"The staff were so friendly and so helpful... I would definitely stay there again"

"This hotel was wonderful. New facilities and excellent service. Highly recommend to try the suite rooms. They are beautiful. "

"Excellent. Very professional. Excellent customer services. "

"Great location and staff"

"Wonderful views of Arenal Volcano, very friendly people, hot spring pools were fabulous, great breakfast buffet and nighttime dining. Overall really enjoyed our stay. "