Deluxe Room, 1 Queen Bed, Mountain View
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Reviews of Air Suites Hotel Boutique

3.5 out of 5
Air Suites Hotel Boutique
Sebastian Quintero N37-12 y Jose Correa, Atras del Estadio Olimpico Atahualpa, Quito, Quito

Reviews

8.6

Excellent

Rating 10 - Excellent. 30 out of 49 reviews" "
Rating 8 - Good. 8 out of 49 reviews" "
Rating 6 - Okay. 7 out of 49 reviews" "
Rating 4 - Poor. 3 out of 49 reviews" "
Rating 2 - Terrible. 1 out of 49 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Alexandra

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
We didn’t feel as though the staff were very friendly. The hotel was in a bit of an out of the way spot so found we had to walk quite a bit to get anywhere.
Stayed 2 nights in Mar 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Patrick and his wife were excellent hosts ... happy and helpful. The Hotel is walking distance to the city. It is very clean and comfortable. 24 hour security. Good breakfast, too. I would stay there again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like most from this property it was the view from the balcony, early in the morning or late on the evening, being in that balcony I could take my best shots with my camera to the city
Stayed 4 nights in Nov 2023

6/10 Okay

Daniel

Travelled with family
Liked: Staff & service
The property is very close to the main road which has numerous restaurants and a huge shopping centre. The room was not as shown in the photo. It was tiny and the bedding was dirty. The water in the shower never got hot. The people at the front desk were really nice but I would not stay there again.

10/10 Excellent

Noel

Stayed 1 night in Aug 2022

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Started well, left with a bad experience
While in Quito, we spent three nights at this hotel. The hotel and room were both clean, and the bathroom had body and hand soap. For breakfast, scrambled eggs, two pieces of toast, some fruit, and coffee were given - basic but decent. We had some washing to do, including some T-shirts, socks, and underwear. When we inquired about the price, the check-in agent said it would be $1. We made two small loads, colours and whites. When I went to pick up the washing, the employee said, "$15," at random. She stated she would verify after I told her that we were offered $1 per load. During the check out the same employee said it was $10! She continued by saying that it was one per $1. I explained that the price was unrealistic because the socks and underwear alone would cost $25. Anyway, paying more wasn’t the issue if we were told from the beginning. But the inconsistent and random price from the original felt like they tried to cheat us! Bad customer experience.
Stayed 3 nights in Aug 2022

8/10 Good

Ralph

Liked: Staff & service, amenities, property conditions & facilities
No Air conditioning or heat available that we could find. the shower door was missing half of the glass. TV only had spanish television no english.
Stayed 1 night in Jul 2022

10/10 Excellent

vito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very satisfied
Stayed 2 nights in May 2022

10/10 Excellent

Iban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

8/10 Good

Greg

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had a wonderful time in Quito. The property is in an ideal location for visiting attractions. Walking distance to shopping and parks. The taxi driver had a hard time finding the location to the hotel. The front desk young man was Great! The room was clean and comfort able. The views were fun and the breakfast was great! For this area and buget I would highly recommend this hotel. GPS shows on the corner but it is just up a little further.
Stayed 2 nights in Nov 2021

2/10 Terrible

WILLIAM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the best
Then I look like a good area to be in wasn’t very clean either
Stayed 1 night in Nov 2021

6/10 Okay

Patrick

Travelled with family
Liked: Cleanliness
Did not like unwillingness of some of the staff. The actitud on a couple of instances was not the nicest.Toilet seat was broken. Did not like that place did not have either Air conditioning or Heat at all. Location was Very good. Overall Staff needs training on dealing with people
Stayed 2 nights in Nov 2021

4/10 Poor

Joel

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
This will be my last time staying at this hotel. It is a nicer hotel as far its quality than your average Ecuadorian hostal/hotel and you pay more for it. However, the overall state of the hotel (det
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is perfect.
Stayed 1 night in Jul 2021

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing,good customer service, great location.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect. The staff were friendly and helpful.
Stayed 2 nights in Feb 2020
Response from Natalie Davila on 27 Feb 2020
We appreciate your comments! thanks for book with us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019

10/10 Excellent

Daniela, Loxahatchee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien ubicada, personal muy atento, buenas facilidades
Stayed 1 night in Mar 2024

8/10 Good

Mauricio

Stayed 1 night in Jan 2024

8/10 Good

Andres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta bien para una noche en Quito, el desayuno es básico pero viene incluido. En relación a la calidad y precio creo que es un poco costoso.
Stayed 1 night in Apr 2023

10/10 Excellent

Sebastián

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Mar 2023

4/10 Poor

Fernando

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
4 pisos por escalera. Poca agua en la ducha. Casi sin tomas de electricidad
Stayed 1 night in Feb 2023

6/10 Okay

Oscar

Travelled with family
Liked: Staff & service
Todo bien, solo debería haber más personal y checar la calidad de su servicio, las personas que están muy amables y sin problema, solo creo se ven saturadas, solo más personal
Response from nd on 24 Jan 2023
Muchas gracias por su comentario, siempre no ayuda a mejorar nuestro servicio

4/10 Poor

Ramon

Travelled with partner
Subimos 4 niveles para la habitacion, con 5 maletas sin elevador y cero ayuda del recepcionista. Terrible! Hay ruido sw carros desde temprano. Salimos corriendo
Stayed 1 night in Nov 2022

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super
Stayed 7 nights in Sep 2022

8/10 Good

Cruz Alfonso

Travelled with family, Business traveller
Todo bien
Stayed 1 night in Oct 2022

10/10 Excellent

Diana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo recomiendo por fin puedo viajar con mis perros
El joven de la recepción excelente, el desayuno muy basico ni mantequilla o mermelada incluye, puedes traer a tu perro lo cual es grandioso (obviamente debes cuidar que no dañe o ensucie los espacios internos) hay una calle donde puedes pasearlos con espacios verdes y hay habitaciones con balcon donde podrias traer los pañales de piso por una emergencia. Esta muy cerca de un gran centro comercial y de un monton de bares exclusivos, restaurantes y de todo para elegir. Lo recomiendo y volveré sin duda.
Stayed 1 night in Jul 2022

6/10 Okay

Raúl

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Betsy Elisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen sitio por su ubiación, tranquilo y buen servicio.
Stayed 2 nights in Apr 2022

8/10 Good

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo y cerca de todo.
Stayed 1 night in Mar 2022

10/10 Excellent

gary jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
lo que falta es que los cuartos sean un poco mas termicos ya que las temperaturas son muy altas
Stayed 1 night in Feb 2022

10/10 Excellent

graciela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación
Stayed 2 nights in Feb 2022

10/10 Excellent

ANGELICA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel con buenas instalaciones
Stayed 2 nights in Oct 2021

8/10 Good

Servibarras

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy gentiles en el servicio, faltan mas comodidades para viaje de trabajo, ejemplo secador de cabello, cafetera o tetera de agua en la habitación. Jabón liquido para lavar las manos es critico en este momento por salubridad
Stayed 7 nights in Sep 2021

10/10 Excellent

Valeria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUPER RECOMENDADO
SON GENIALES, EXCELENTE SERVICIO, MUY ATENTOS TODOS LOS CHICOS QUE TRABAJAN AHI
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2021

10/10 Excellent

Jonathan Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2021

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención de Alejandra y Mervin. Gracias por todo.
Stayed 1 night in Dec 2020

10/10 Excellent

VANESSA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Modesta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue una experiencia agradable, el servicio excelen
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel con linda vista muy acogedor , y personal excelente gracias !!!!
Stayed 1 night in Feb 2020
Response from Natalie Dávila on 13 Feb 2020
muchas gracias por su comentario! fue un placer atenderlo, esperamos ser siempre su opción cuando visite Quito.

10/10 Excellent

Johanna Félix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

LORENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quito
Nice hotel. It was a little noicy in our room from outside envioment. One of the Windows on the bathroom can not be closed properly due to venting of the room and it was not tinted/frozen like the rest. Very Nice and polite staff. Good breakfast but could have had some more options to choose. The reception is open 24hours, not like described in the booking Page , that there is no reception. Just a quick walk of 2-3 minutes and you have shopping malls etc and everything else you need. If we are going back to Quito we would more than likely stay there again.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in May 2019