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Reviews of Alhambra Palace Hotel Suites & Resort

3 out of 5
Alhambra Palace Hotel Suites & Resort
Irsal Street, Ramallah

Reviews

7.8

Good

Rating 10 - Excellent. 12 out of 24 reviews" "
Rating 8 - Good. 4 out of 24 reviews" "
Rating 6 - Okay. 3 out of 24 reviews" "
Rating 4 - Poor. 2 out of 24 reviews" "
Rating 2 - Terrible. 3 out of 24 reviews" "

7.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Danya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Zacharia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, really went and beyond!
Stayed 1 night in Jul 2023

8/10 Good

Mousa

Liked: Staff & service
Historic building with character. I wanted a room in a very central location for a reasonable price, and this fit the bill very well. The room was clean and had a balcony with seating for 4 overlooking the west. A few hiccups after check-in (mainly related to the water) but those were remedied in moments with a call to the desk. This is not the Ritz, Hyatt or Hilton; it is a historic building that as been reconfigured (it seems) for this purpose and has the charm I personally enjoy. I loved being so close to the heart of Ramallah. Everything was walkable and I enjoyed fresh baked goods every morning by walking 3 minutes toward the city center. I will book here again for future trips.
Stayed 6 nights in Jun 2023

10/10 Excellent

Mohanad

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Old building, quiet place, friendly and helpful staff Very close to the heart of Ramallah, transportation, and the market
Stayed 1 night in Apr 2023

8/10 Good

Mohanad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Mohanad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a cozy hotel and kind and helpful stuff
Stayed 1 night in Feb 2023
Response from Reservations on 22 Feb 2023
Dear Mohanad, We would like to thank for choosing Alhambra Hotel for your recent stay in Ramallah & Al-Beireh. Best Regards, Alhambra Hotel Team

4/10 Poor

Vibeke

Stayed 1 night in Aug 2022

10/10 Excellent

Maher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite good thanks
Stayed 3 nights in Aug 2022
Response from Hotel Team on 10 Aug 2022
Thanks for your review

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Being in the city shoping and all market is a plus.
Stayed 1 night in Jul 2019

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

8/10 Good

Neil

Liked: Staff & service
City center location
It's a very good location but it's very old hotel. Outdated
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location and super helpful staff
An oasis close to the centre of town. Very pleasant and helpful staff. A delight to stay again
Stayed 3 nights in Oct 2017
Response from Reservations on 9 Nov 2017
Thank you for staying at Alhambra Palace Hotel Suites during your visit to Ramallah. Looking forward to see you again. Have a nice day

10/10 Excellent

Kian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

Bernard

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une catastrophe Indigne Je n ai pas pu rester une seule nuit
Stayed 12 nights in Aug 2022

2/10 Terrible

Bernard

Stayed 7 nights in Aug 2022

6/10 Okay

Fabienne

Liked: Staff & service
Disliked: Cleanliness
gute Lage, schönes Gebäude, Badezimmer nicht sauber
Stayed 1 night in Aug 2022

4/10 Poor

André Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Custo beneficio muito alto
Nao vale o valor . Hotel decadente e o café da manhã é muito fraco
Stayed 2 nights in Feb 2020

10/10 Excellent

Marie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
séjour calme
Idéalement placé en bord de centre ville et des administrations. Belle vue.
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Die Leute sagen, der Besitzer lässt die Anlage seit mehr als 2 Jahren verfallen. So sieht es auch aus. Das Personal ist nett, aber frustriert.
Stayed 2 nights in Apr 2019

8/10 Good

Ane, København

Liked: Staff & service, room comfort
Disliked: Cleanliness
Charmerende sandstenshotel i den gamle stil i gåafstand fra Ramallah centrum og Arafatmuseum. Jeg kan anbefale at bo her, men hotellet anbefales at forbedre rengøringsstandarden, udvikle på morgenmaden og gøre hotellet helt røgfrit.
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very charming hotel and nice staff
I was welcomed by a nice personne who helped me a lot during my stay there. The hotel is an old iconic house, very charming place. I enjoyed my stay !
Stayed 1 night in Mar 2018

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience at Alhambra
Good hotel with friendly and helpful staff. I had a good time there. Good offer for a raisonnable price.
Stayed 1 night in Mar 2018