Ashford Hotel Guide - Rankin Preserve hotels in Ashford, United States of America.

"The hotel is right next to a lovely shopping center, with shops and restaurants within walking distance. The hotel looks brand new; the rooms are very spacious and clean. The beds and pillows are comfortable. The staff is also very friendly—I would definitely return to this hotel."

"Very friendly staff and fair prices all around. Nice property. "

"No issues. Clean room, quiet, comfortable and everything worked. Sink is slightly clogged and the hand soap and body wash containers were empty but I'd been told that room had not yet been inspected. I had my own amenities so no problem. "

"We drove for 6 to 7 hours to get to Storrs and there was no one to check us in when we got there. I totally understand that the check in desk staff needs to step away sometimes, but it seemed like we were waiting quite a while. I did like the grab and go muffin/danish/cereal bar."

"The photos make the hotel appear far nicer than it actually is. It seems to be in the middle of upgrades and renovations, which may explain some of the issues. The elevator’s handrail was damaged and lying on the floor. In my room, the bathroom door was discolored with white spots, the tub was dirty, and the sink drained poorly. The closet was also unclean, and several TV channels did not work. That said, the bed was comfortable, and I had no trouble falling asleep. Breakfast, however, did not live up to the descriptions. If you just want to rest your head, then it's a place for you but if you need the ambiance and appeal, keep scolling."

"I have stayed at this hotel before. I am not sure if I booked the rooms I intended to book, but when I arrived both my reservations were for a different room than I thought I booked. The reservation they had me for (whether that was my mistake, hotels.com mistake, or the hotels mistake itself - I can't be sure) was a studio with a queen size bed in a separate room and living area. My intention was room with two double beds. I had reservation for Thursday through Sunday morning for one room and Friday through Sunday morning for another room. When I arrived on Friday the man that was at front desk moved me from the suite with one queen sized bed into a room with two double beds. The next day when I went to get keys for next room, again it was set for a suite with queen and so I asked if they would move me into a room with two doubles. The junior clerk seemed eager to help me, but needed help. When the senior clerk came to "help" she told me that was a mistake from hotels.com and they couldn't fix it once the room was reserved by hotels.com. Basically, they couldn't move me into a room with 2 double bed. Since the clerk the day before did exactly that - this comes off as a straight up lie to me. The junior clerk looked uncomfortable the whole time and I could see it in her eyes that she wanted to help me. I didn't press the senior clerk on it, but I am very disappointed by this behavior. If she said no other rooms avail -okay, but lied."

"Spotless impeccable room neariy brand new reconstruction great hot breakfasts, helpful staff and nice area by lake highly recommend "

"It was a mad house very loud the rooms were nasty carpets all torn up stains all over! People at check in were nice. "

"Recently renovated."