Rixos Bab Al Bahr - All Inclusive

Beach property with 7 restaurants and 6 outdoor pools

Choose dates to view prices

Photo gallery for Rixos Bab Al Bahr - All Inclusive

Aerial view
Free minibar, in-room safe, desk, free WiFi
Free daily full breakfast
Kayaking
Sauna, Turkish bath/hammam, body treatments, hot stone massages
Rixos Bab Al Bahr - All Inclusive combines luxury with island tranquility. Guests relax on the private beach, enjoy spa treatments, and attend evening shows. The health club offers fitness classes, and the basketball court provides active recreation options.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • On private beach
  • Breakfast included
  • Room service
The current price is €385
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 16 of 16 rooms

Premium Room, 1 King Bed, Garden View

Highlights

Air conditioning
Free minibar items
TV
Bathrobes
Hairdryer
Coffee/tea maker
Free bottled water
Satellite channels
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Garden View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free minibar items
TV
Bathrobes
Hairdryer
Coffee/tea maker
Free bottled water
Satellite channels
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Sea View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free minibar items
TV
Bathrobes
Hairdryer
Coffee/tea maker
Free bottled water
Satellite channels
  • Sea view
  • Sleeps 3
  • 1 King Bed

Family Suite, 2 Double Beds, Connecting Rooms, Garden View

Highlights

Air conditioning
Free minibar items
TV
Bathrobes
Hairdryer
Coffee/tea maker
Free bottled water
Satellite channels
  • Sleeps 6
  • 2 Double Beds

Family Suite, 2 Double Beds, Connecting Rooms, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free minibar items
TV
Bathrobes
Hairdryer
Coffee/tea maker
Free bottled water
Satellite channels
  • Sea view
  • Sleeps 6
  • 2 Double Beds

Family Suite, 2 Double Beds, Connecting Rooms, Garden View

Highlights

Air conditioning
Free minibar items
TV
Bathrobes
Hairdryer
Coffee/tea maker
Free bottled water
Satellite channels
  • Sleeps 6
  • 2 Double Beds

Family Suite, 2 Double Beds, Connecting Rooms (Premium)

Highlights

Air conditioning
Free minibar items
TV
Bathrobes
Hairdryer
Coffee/tea maker
Free bottled water
Satellite channels
  • Sleeps 6
  • 2 Double Beds

Family Suite, 2 Bedrooms

Highlights

Air conditioning
Free minibar items
TV
Bathrobes
Hairdryer
Coffee/tea maker
Free bottled water
Satellite channels
  • Sleeps 6
  • 1 King Bed

Family Suite, 2 Bedrooms, Sea View

Highlights

Air conditioning
Free minibar items
TV
Bathrobes
Hairdryer
Coffee/tea maker
Free bottled water
Satellite channels
  • Sleeps 6
  • 1 King Bed

Junior Suite, 2 Bedrooms

Highlights

Air conditioning
Free minibar items
TV
Bathrobes
Hairdryer
Coffee/tea maker
Free bottled water
Satellite channels
  • Sleeps 6
  • 1 King Bed

Deluxe Room, 2 Single Beds, Garden View

Highlights

Air conditioning
Free minibar items
TV
Bathrobes
Hairdryer
Coffee/tea maker
Free bottled water
Satellite channels
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Single Beds, Sea View

Highlights

Air conditioning
Free minibar items
TV
Bathrobes
Hairdryer
Coffee/tea maker
Free bottled water
Satellite channels
  • Sleeps 3
  • 2 Twin Beds

Family Suite (Kids Escape)

Highlights

Air conditioning
Free minibar items
TV
Bathrobes
Hairdryer
Coffee/tea maker
Free bottled water
Satellite channels
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Sea View

Highlights

Air conditioning
Free minibar items
TV
Bathrobes
Hairdryer
Coffee/tea maker
Free bottled water
Satellite channels
  • Sleeps 4
  • 1 King Bed

3 Bedroom King Suite

Highlights

Air conditioning
Free minibar items
TV
3 bedrooms
3 bathrooms
Bathrobes
Hairdryer
Coffee/tea maker
  • 3 bedrooms
  • Sleeps 8
  • 1 Double Bed

Senior Suite, 3 Bedrooms

Highlights

Air conditioning
Free minibar items
TV
Bathrobes
Hairdryer
Coffee/tea maker
Free bottled water
Satellite channels
  • Sleeps 8
  • 1 King Bed

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About the area

Map
Al Marjan Island, Ras Al Khaimah, 14744

What's nearby

  • Al Hamra Mall - 3 min drive - 4.7 km
  • Al Hamra Golf Club - 5 min drive - 5.6 km
  • Al Hamra Marina and Yacht Club - 9 min drive - 10.3 km
  • Dreamland - 14 min drive - 16.3 km
  • Al Manar Mall - 23 min drive - 32.2 km

Getting around

  • Ras al Khaimah (RKT-Ras al Khaimah Intl.) - 36 min drive

Restaurants

  • ‪The Market - ‬20 min walk
  • ‪SALT - ‬11 min walk
  • ‪Al Marjan Restaurant - ‬14 min walk
  • ‪Claw Bbq - ‬3 min drive
  • ‪La med - ‬4 min drive

About this property

Rixos Bab Al Bahr - All Inclusive

Family-friendly property located in Al Marjan Island
You can look forward to free full breakfast, 6 beach bars and a poolside bar at Rixos Bab Al Bahr - All Inclusive. With a private beach, beach cabanas and sunloungers, this property is the perfect place to soak up some sun. Indulge in a Thai massage, a facial and a body treatment at Avitane Spa, the on-site spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner and seafood. Fitness classes and yoga classes are offered at the health club; other things to do include basketball and beach volleyball. Free in-room WiFi is available to all guests, along with a corner/local shop and concerts and live shows.
You'll also enjoy perks such as:
  • 6 outdoor pools and 2 indoor pools, along with a waterslide, cabanas and sunloungers
  • Free self-parking and valet parking
  • An outdoor tennis court, a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • Multilingual staff, a TV in reception and a 24-hour front desk
Room features
All 715 rooms have comforts, such as 24-hour room service and air conditioning, as well as thoughtful touches, such as free stocked minibars and bathrobes.
More conveniences in all rooms include:
  • Showers, free toiletries and hairdryers
  • 42-inch TVs with satellite channels
  • Childcare services, coffee/tea makers and daily housekeeping

All-inclusive details

All-inclusive room rates at Rixos Bab Al Bahr - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 6 beach bars
  • 7 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Fish Bone
  • L Olivo
  • Lalezar
  • Meat Point
  • Seven Heights

Things to do

  • 2 indoor pools
  • 6 outdoor pools
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 indoor pools
  • 6 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2013
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 7.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 7.00 for the first bedroom per night, and increases by AED 7.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AED 350 per room (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Rixos Al Bab
Rixos Bab
Rixos Bab Al Bahr All Inclusive
Rixos Bab Bahr Inclusive
Rixos Bab Bahr Inclusive Resort
Rixos Bab Bahr Inclusive Resort Al All
Rixos Bab Al Bahr All Inclusive Hotel Ras Al Khaimah
Rixos Bab Al Bahr All Inclusive Hotel
Rixos Bab Al Bahr All Inclusive Resort
Rixos Inclusive
Rixos Bab Al Bahr Inclusive
Rixos Bab Al Bahr All Inclusive All-inclusive property
All-inclusive property Rixos Bab Al Bahr - All Inclusive
Rixos Bab Al Bahr All Inclusive
Rixos Bab Al Bahr - All Inclusive Ras Al Khaimah
Rixos Inclusive All-inclusive property
Rixos Inclusive
Rixos Bab Al Bahr Inclusive
Rixos Bab Al Bahr All Inclusive
Rixos Bab Al Bahr - All Inclusive Ras Al Khaimah

Frequently asked questions

Does Rixos Bab Al Bahr - All Inclusive have a pool?

Yes, this property has 2 Indoor pools, 6 outdoor pools and a children's pool.

How much does it cost to stay at Rixos Bab Al Bahr - All Inclusive?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Rixos Bab Al Bahr - All Inclusive on 23 Nov 2025 start from €383.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Rixos Bab Al Bahr - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Rixos Bab Al Bahr - All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Rixos Bab Al Bahr - All Inclusive?

Check-in start time: 3 PM; check-in end time: 1 AM. Late check-in is available during limited hours.

What time is check-out at Rixos Bab Al Bahr - All Inclusive?

Checkout is at noon.

Does Rixos Bab Al Bahr - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AED 350 per room applies.

Are there all-inclusive benefits at Rixos Bab Al Bahr - All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Rixos Bab Al Bahr - All Inclusive located?

Located in Al Marjan Island, this beachfront property is in a regional park, 3 mi (4.9 km) from Al Hamra Mall, and within 9 mi (15 km) of Al Hamra Marina and Yacht Club and Al Hamra Golf Club. Dreamland is 9.2 mi (14.9 km) away.

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Rixos Bab Al Bahr - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 194 out of 457 reviews
Rating 8 - Good. 122 out of 457 reviews
Rating 6 - Okay. 69 out of 457 reviews
Rating 4 - Poor. 40 out of 457 reviews
Rating 2 - Terrible. 32 out of 457 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service food and activities
Stayed 2 nights in Dec 2024

10/10 Excellent

Shaquetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful and staff is amazing. We had to travel an hour in half or 2 to do things.
Stayed 6 nights in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evening entertainment was very high quality. All staff were so friendly and helpful. The people made it a pleasure to stay here
Stayed 7 nights in Apr 2025

10/10 Excellent

Babasola

Liked: Staff & service, amenities, property conditions & facilities
Very elegant beautiful resort. Staff are very professional and friendly. Very clean environment. Food is also great. Overall a great experience.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent!!! Friendly very good service and courteous
Stayed 2 nights in Jun 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
We enjoyed our stay. Pluses: entertainment, selection of foods and drinks, pool areas, friendly and helpful staff. Areas for improvement: room needed updating, shower pressure is low, balcony is very small, main restaurant is always crowded and noisy. Would we stay there again? YES
Stayed 7 nights in Dec 2024

2/10 Terrible

Gino

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible destination for couples

Bad rooms, run-down buildings, i wont even mention the restaurants. Stay away unless you like to be surrounded by kids running around everywhere you go.
Stayed 2 nights in Jul 2023

8/10 Good

Cemil

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Service and people were good. Employees are so nice and helpful. The towels were clean but there was a smell on the towels. The shower head was falling down during the shower.
Stayed 1 night in Jul 2023

10/10 Excellent

Sachin Bhupat

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were exceptional, food was great, especially the Indian and Italian food options. It's not as well manicured and grand as say the sharm el sheikh Rixos, but actually because most of the facilities are very close together, it's just a few minute walk to access anything. Also, if you have teenage kids, then they can do multiple things whilst you have a central base at one of the pools. One annoying thing is no one respect the pool policy of not reserving beds with your belongings, this makes it essential to get up early and leave belongings on sun beds. I hate that, prefer a first come first serve basis. Some people are literally putting down their belongings at 8am and not returning back for 3 hours, making it very unfair on all. They should really have a look into this. The family suite was great, two fantastic size rooms backed onto each other. I would say the a la carte restaurants are not as good as Sharm Rixos or others. They all feel similar in style, and the seafood restaurant was a Mish mash of random dishes. The infinity pool area is great for adults, the bar their is lovely. Some of the bars they put little effort into the drinks others they make the drinks really well. Overall though, I would recommend, but Sharm Rixos is probably a better option.
Stayed 6 nights in Oct 2025

10/10 Excellent

Jerdine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was fabulous. The variety of food was great, however I don't eat breakfast. There was a sink leaking across the floor in my 1st room. The second room I had a leaking sink from the faucet, the bathroom was not very clean especially the shower, and 4 lock doors that would not lock. The locks were repaired but the sink continue to leak. However, the beds were comfortable, the staff was very nice and helpful. The facility had lots of fun things to do and enjoy. All in all Rixos Bab A Barh is a beautiful place to spend your vacation or holiday. T
Stayed 5 nights in Oct 2025

8/10 Good

VALERIE

Liked: Cleanliness, staff & service, property conditions & facilities
Très grand hôtel, beaucoup d'espaces mais aussi beaucoup de monde, surtout des familles avec enfants. Le logement en appartement était très agréable et spacieux. On a apprécié le service en chambre, au buffet et dans les restaurants. Spa et massages parfaits. Et une dédicace spéciale pour les équipes de la salle de sport qui ont accompagnés toute la famille (boxe, yoga, RPM, TRX...) , merci !
Stayed 11 nights in Jul 2025

2/10 Terrible

Lara

Disliked: Cleanliness, property conditions & facilities
Over booked .. not prepared for this number of visitors .. lines for each meals in the heat for over 30 to 45 minutes!!! Then to be offered only a table outside in the heat at 40 degrees!! Pools are durty and pool floors filled with sand .. over rated .. never again
Stayed 3 nights in Jun 2025

4/10 Poor

Andre

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
1. Communication & Service: The hotel needs to improve its communication with guests. Service at the bars, especially during the day, was lacking. Additionally, staff members rarely greeted guests—basic courtesies like "good morning" or "thank you" were often missing, which made the service feel unwelcoming. 2. Room Facilities: The rooms themselves were comfortable, but there was a significant issue with the bathroom. Every time we showered, water leaked through the cracks in the shower, creating a mess and potential safety hazard. This should be addressed to ensure a better experience for future guests.
Stayed 6 nights in Apr 2025

4/10 Poor

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Awful service and organisation

Avoid! We were a group of 6 couples that had booked separately for birthday celebrations, only 2 couples had an easy experience upon arrival. We booked a premium king room with sea view, received a small twin room with view of a car park A couple booked pay on arrival room but as they didn’t arrive at 3pm their room was given away AND the hotel couldn’t source them another room and also DIDNT care, they didn’t even try and contact them to see if they were arriving - this is unacceptable. Another couple booked a room that had been made up for a family and was not clean on check in Another couple were told they had no reservation despite having email confirmation from the hotel and the obligatory ‘we are looking forward to you staying’ style email they received the day before You can’t use A la carte restaurants until your second night - this was not made clear All in all, really poor service and care from the management team who didn’t care because they knew that the hotel would sell out regardless Imagine flying in with a young family and having any of the issues we did
Stayed 2 nights in Apr 2025

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food qualities compared previously very bad, room was very noisy, all amenities quality bad
Stayed 3 nights in Apr 2025

10/10 Excellent

Ricardo Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Maravilhoso o hotel! Bebidas boas, super luxuoso e confortável
Stayed 2 nights in Jan 2025

10/10 Excellent

Darren

Great stay for 2 adults and 2 teens

Excellent location and layout of resort, good entertainment and very attentive service with to seat and lounger drink service in every bar/location even on the beach. Food was to die for particularly the daily indian and seafood options but every taste catered for. Only complaint was the booking system for the Al-la-carte restaurants the app system just doesn’t work but I reckon they will fix that in the next few months. They seemed to listen and acknowledge the problem.
Stayed 7 nights in Feb 2025

8/10 Good

Teppo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helppoa lomailu

Ystävällinen ja avulias henkilökunta. Siisteydestä pidettiin hyvää huolta. Melko meluisa paikka, mutta se lienee normaalia tämän tyyppisissä hotelleissa. Kaikin puolin mukava lomanvietto paikka lasten kanssa.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ravi Ashok Vaghji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and service
Stayed 5 nights in Feb 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mixed

Let's start with the good points - The team are great. Whoever is recruiting them for their personality and hospitality is doing a great job. Especially the team at the Isla bar - so friendly as are the breakfast team which takes some managing. The hotel is comfortable and well kept. Where the operation falls down - the food throughout is poor, uninspired and not the quality expected of a 4 star hotel. The exception is the breakfast omelette chefs - they're very good! Although the team are great, they lack training and taking ownership. If the hotel can get to grips with this, it would become a great hotel.
Stayed 5 nights in Nov 2024

2/10 Terrible

Okan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel experience ever

Stay away from this hotel. Because it is not a hotel it is a refugee camp. They are accepting nearly double hosts above their capasity. Everywhere was crowded. There was lines in restaurants and bars mostly. Biggest issues were about swimming. Most of public pools are possibly visiting by less amount of people. It was full with human. Sea was terrible too. Especially afternoon its coluor is turning brown. We checked out one day earlier.
Stayed 3 nights in Oct 2024

10/10 Excellent

pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing
Stayed 9 nights in Sep 2024

10/10 Excellent

Mark Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every member of staff were really friendly and nothing too much trouble! Food was incredible especially the Asian restaurant. Rooms a bit dated compared to other hotels we’ve stayed in UAE but overall a great holiday and would return.
Stayed 7 nights in Sep 2024

6/10 Okay

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay BUT…

My stay was very good, the place is delightful, and most of the staff are very friendly and polite. I say most because the guy who checked me in (unfortunately, I don't remember his name) was rude and inattentive. I informed him that I had two separate reservations for two consecutive days and wanted to stay in the same room without needing to check in again. However, due to his lack of care on the second day, my room was blocked, and I had to go to reception to resolve this. Thankfully, I was perfectly assisted by another staff member (whose name I also don't remember) who quickly and very politely resolved my issue.   Another issue I find serious about the hotel is that despite using the term "ultra all-inclusive," the à la carte restaurants can only be used from the second day onwards, and I only found this out at the hotel reception. I checked the entire website and found no mention of this information.   There are also times when it's impossible to get any kind of complimentary free food because all the restaurants are closed, and there is no area where you can get any kind of snack.   The operating hours of the self-service restaurant do not match those stated on the website/check-in because half an hour before closing, there was hardly any food or utensils left for us to serve ourselves.   Overall, I enjoyed my stay and will definitely return to the hotel, but I believe that information regarding the use of the restaurants should be immediately included on the website.
Stayed 1 night in Jun 2024

6/10 Okay

Mansoor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not as Expected.

Overcrowded Hotel, hard to find tables in the Buffet Restaurant; Quality of Food below Average, Room Comfort is below Average as well.
Stayed 1 night in Jun 2024