Ratai Hotels

"Frontmen and security men were very courteous and polite "

"Room is clean, cozy and colorful. Everything would be great if only no problem with toilet. It can't flushing. Too tired to ask the technician as it's quite late when arrived at hotel. Please fix the problem and keep it up."

"The view is beautiful as this hotel sits atop a mountain. The windows in the dining area allow you to see across the whole city. The staff were especially friendly and helpful, always greeted me by name and were ready to serve. "

"Good location."

"The property is in bad condition as a newer hotel. Need to replace all the bed linens and towels urgently (lots different stains on them). Bathroom needs upgrade. The only good thing about this property is the location. "

"Sedikit masukan aja klo bisa d hotel d taro dispenser agar tamu gampang untuk menambah air krn jatah air minum agak d batasi,tq"

"good"

"Nice ,closed by to looking for breakfast ,lunch and dinner."

"Greats, deket banyak tempat makan."

"The hotel and staff were fantastic. The restaurant was excellent. We enjoyed it very much and we will return for two nights before we go home to Canada."

"Bathroom was dirty, overall cleanliness needed lifting"

"great food but poor quality of the room Staffs are great and friendly"

"Nice place with a restaurant attached. A local convenient store near by."

"Good place to refresh and recharge"

"Hotel with name LUXURY but without luxury facilities, like no pools, bathroom with bad door (look like a shop in Indonesia), breakfast is not to much various and 1 more is the located that is not on a main street."