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Reviews of Bilut Hills @ Bentong

3 out of 5
Bilut Hills @ Bentong
1 Chalet, PT59, Jalan Bilut/Rau, Bentong, Raub, Pahang

Reviews

8.6

Excellent

Rating 10 - Excellent. 4 out of 10 reviews" "
Rating 8 - Good. 5 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Rooms lack of maintenance, 1 night stay is alright
Positive : staying in the durian orchard, beautiful hilltop view with various special building layout and designs, a good place for a chilling family vacation. Negative : most of the rooms are typically small, no sound proof (can hear voices next door), poor room management (no towels, water bottles, shampoo), some rooms are dirty and lack of maintenance especially for those rooms built with woods, no side table in the room and bathroom to place our stuff which is very inconvenient.
Stayed 1 night in Jul 2020

8/10 Good

LOW

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for family holiday
The Management of the Resort is very well organized. They have arranged everything prior our arrival. It begins from the entrance guardhouse giving our car number plate so that we could enter smoothly. On arrival at the resort, the staff briefed us of all activities that we could enjoy there. Overall, the Bilut Hills is a very good place for relaxation and family holiday and get away from the city.
Stayed 1 night in Jan 2020
Response from Bilut Leisure Sdn Bhd on 6 Feb 2020
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. Your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

10/10 Excellent

Belle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and durian trees!
Stayed 1 night in Jan 2020
Response from Bilut Leisure Sdn Bhd on 10 Jan 2020
Thank you so much for taking the time to leave us this amazing review.

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Bilut Leisure Sdn Bhd on 10 Jan 2020
We are so grateful for your kind words. Thanks for sharing your review with us and the community.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
環境优美贴近大自然非常適合想要暂时离开城市休息一下。
Stayed 1 night in Aug 2019
Response from Bilut Leisure on 14 Nov 2019
Thank you so much for taking the time to leave us this amazing review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We appreciate your positive feedback and your precious opinion about our hotel

8/10 Good

Peng, Kuala Lumpur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and room is clean.
Stayed 1 night in Oct 2019
Response from Bilut Leisure on 14 Nov 2019
Thank you very much for your words of appreciation and recommendations,your presence at BilutHills is most welcoming and delightful

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good environment, good service
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service
The staff was very friendly and the rooms were generally clean. Just that there were just way too many mosquitoes when we were there. The steamboat prepared by them was decent and the bbq food prepared was really good. But they are all chargeable. The entertainment room was decent. Adults had fun singing while the kids played arcade games.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in May 2019
Response from Bilut Leisure Sdn Bhd on 23 May 2019
Dear Customer, thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Again, thank you for taking the time to review our business!