Former Royal Ice Factory

No había internet en mi habitación, el aire condicionado no sirve, me movieron de habitación tres veces, las sábanas olía terrible no me quedará ahí más nunca

Great staff

Had 1 night in Lisbon. Was given our room and 4 hours later (as we were out exploring) asked to vacate and move to a different room due to their error. Hotel forced us to cut afternoon short and return to hotel to move belongings. Only to learn they had already been in our room to potentially move our stuff without our consent, even leaving the door, with all our belongings inside, completely ajar! We’e offered a complimentary drink for our troubles…what a joke