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Rating 10 - Excellent. 125 out of 162 reviews" "
10 - Excellent
125
Rating 8 - Good. 25 out of 162 reviews" "
8 - Good
25
Rating 6 - Okay. 8 out of 162 reviews" "
6 - Okay
8
Rating 4 - Poor. 3 out of 162 reviews" "
4 - Poor
3
Rating 2 - Terrible. 1 out of 162 reviews" "
2 - Terrible
1
9.6/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Excellent
Michael
Travelled with family, Travelled with family and small children
Dear TanyaThank you for taking your time to share your heartfelt review about your recent stay with us.We are delighted to know that you enjoyed your recent stay with us and enjoyed some of our amenities we offer. Providing warm and welcome hospitality is the core of our mission, and it is amazing to know that our great efforts made a positive impact on your stay.Please let us know when you are planning to visit us again as we would be delighted to win your loyalty to our hotel and our entire hotel team would be eager to welcome you back for another unforgettable stay.Best Regards,Lisha ERegional General Manager
Dear JoyceThank you for taking your time to share your heartfelt review about your recent stay with us.We are delighted to know that you enjoyed your recent stay with us and enjoyed some of our amenities we offer. Providing warm and welcome hospitality is the core of our mission, and it is amazing to know that our great efforts made a positive impact on your stay.Please let us know when you are planning to visit us again as we would be delighted to win your loyalty to our hotel and our entire hotel team would be eager to welcome you back for another unforgettable stay.Best Regards,Lisha ERegional General Manager
Very clean and modern rooms and facilities. Great size and space of the suite. Appreciate the kitchen being fully stocked with what we needed.
The main eating area was clean and breakfast options were good.
Anna
Stayed 1 night in Apr 2024
Response from Lisha on 28 Apr 2024
Dear AnnaThank you for sharing your fantastic review of your recent experience with us.I was thrilled to learn that you had an enjoyable stay and that our hospitable staff exceeded your expectations. Providing excellent service with a personal touch is at the core of our mission, and I am delighted that our amenities contributed to the quality of your stay.Please do let us know when you are planning your next visit. We would be honored to earn your loyalty to our hotel, and our entire team is eagerly looking forward to ensuring that your next stay with us is just as memorable as the last.Best Regards,Lisha ERegional General Manager
Dear LaurieThanks so much for sharing your experience with us; We are incredibly grateful that you took the time out to leave such an excellent and detailed review.We take pride in giving outstanding service every guest and we are overjoyed to receive your compliments and appreciation. We strive to deliver our guests a memorable and enjoyable experiences through our great facilities and dedicated staff.Kindest regards,Lisha ERegional General Manager
Staff was great, Chamath always ensures your welcome is better than expected
David
Stayed 2 nights in Aug 2023
Response from lisha on 26 Sept 2023
Dear DavidThanks so much for sharing your experience with us; We are incredibly grateful that you took the time out to leave such an excellent and detailed review.We take pride in giving outstanding service every guest and we are overjoyed to receive your compliments and appreciation. We strive to deliver our guests a memorable and enjoyable experiences through our great facilities and dedicated staff.Kindest regards,Lisha ERegional General Manager
Everything was great, from check in to check out, clean, well kept and exactly like the pictures. Staff was awesome, Chamath, ensured we had everything we needed during our late night check in. We'll be back and highly recommend anytime you're staying in Red Deer!
David
Stayed 2 nights in Aug 2023
Response from lisha on 26 Sept 2023
Dear DavidThanks so much for sharing your experience with us; We are incredibly grateful that you took the time out to leave such an excellent and detailed review.We take pride in giving outstanding service every guest and we are overjoyed to receive your compliments and appreciation. We strive to deliver our guests a memorable and enjoyable experiences through our great facilities and dedicated staff.Kindest regards,Lisha ERegional General Manager
nice and clean room with excellent breakfast. hotel staff are awesome!
Roberto
Stayed 2 nights in Aug 2023
Response from lisha on 26 Sept 2023
Dear RobertoThanks so much for sharing your experience with us; We are incredibly grateful that you took the time out to leave such an excellent and detailed review.We take pride in giving outstanding service every guest and we are overjoyed to receive your compliments and appreciation. We strive to deliver our guests a memorable and enjoyable experiences through our great facilities and dedicated staff.Kindest regards,Lisha ERegional General Manager
Clean, comfortable and the selection for breakfast was one of the best I’ve seen in the last few years. I’ll be back!
Alisha
Stayed 2 nights in Jul 2023
Response from Lisha on 25 Jul 2023
Dear AlishThanks so much for sharing your experience with us; We are incredibly grateful that you took the time out to leave such an excellent and detailed review.We take pride in giving outstanding service every guest and we are overjoyed to receive your compliments and appreciation. We strive to deliver our guests a memorable and enjoyable experiences through our great facilities and dedicated staff.Kindest regards,Lisha ERegional General Manager
10/10 Excellent
Kelly
Travelled with partner
21 Jul 2023
Although adjacent to a residential community there were restaurants within walking distance. The breakfasts were very good as well.
Kelly
Stayed 3 nights in Jul 2023
Response from Lisha on 25 Jul 2023
Dear KellyThanks so much for sharing your experience with us; We are incredibly grateful that you took the time out to leave such an excellent and detailed review.We take pride in giving outstanding service every guest and we are overjoyed to receive your compliments and appreciation. We strive to deliver our guests a memorable and enjoyable experiences through our great facilities and dedicated staff.Kindest regards,Lisha ERegional General Manager
Great stay, friendly staff. Well appointed breakfast
Angela
Stayed 2 nights in Jun 2023
Response from Lisha on 25 Jul 2023
Dear AngelaThanks so much for sharing your experience with us; We are incredibly grateful that you took the time out to leave such an excellent and detailed review.We take pride in giving outstanding service every guest and we are overjoyed to receive your compliments and appreciation. We strive to deliver our guests a memorable and enjoyable experiences through our great facilities and dedicated staff.Kindest regards,Lisha ERegional General Manager
10/10 Excellent
Cameron
13 Jun 2023
Cameron
Stayed 1 night in Jun 2023
Response from Lisha on 25 Jul 2023
Thank you
10/10 Excellent
Paige
Business traveller, Travelled with partner, Travelled with group
I enjoyed my stay. The suite was perfect for a 3 day stay. My only suggestion would be for the cooking utensils to be replaced. The spatula was not usable as the handle came off and all of the plastic was in bad shape making me slightly uneasy using it. Other than that, everything was great and I would stay there again.
Amanda
Stayed 3 nights in Mar 2023
Response from Lisha on 10 Apr 2023
Dear AmandaThank you for sharing your review.I am delighted to know that your recent stay at our hotel was enjoyable, and you truly appreciated genuine hospitality extended by the team. Our associates are passionate about creating memorable experiences for our guests and it is encouraging to read that we could impress you.We look forward to welcoming you back again soon.Kind regardsLisha ERegional General Manager
Fantastic place for families, with good breakfast options. Kids spent hours at the pool and the parents used the gym.
Carrie
Stayed 2 nights in Mar 2023
Response from Lisha on 7 Mar 2023
Dear CarrieThank you for taking the time to share your review.I am delighted to know that you enjoyed the room, facilities and the service that the team has provided.We look forward to welcoming you once again and continuing to meet your expectations.Warm regards,Lisha ERegional General Manager
Very clean and well kept up hotel. Staff very friendly and professional
Joseph
Stayed 1 night in Feb 2023
Response from Lisha on 1 Mar 2023
Dear JosephThank you very much for sharing your feedback with us, it delights me to read reviews like yours. I am so happy to read that you enjoyed your stay and the staff service delivered, we strive to make every guest's experience memorable and flawless.We hope that we will have the honor of welcoming you again.Best RegardsLisha ERegional General Manager
My stay there was quite pleasant. Staff was always helpful and friendly made my stay there very enjoyable.
Bryan-Jason
Stayed 1 night in Feb 2023
Response from Lisha on 23 Feb 2023
Dear Staff are terrificThank you for sharing your review.I am very happy to know that once again you had great experience, while the team extended their genuine hospitality and made you feel truly special. Please know that I have also shared your positive feedback with the team and recognized them for a job very well done.We look forward to your soonest return in the near future.Kind regards,Lisha ERegional General Manager
Dear TadueszThank you for your kind review about your recent experience with us.I was thrilled to read that you had an excellent experience. We aim to offer our guests flawless service with a personalized touch in order to create everlasting memories. Our entire hotel team is truly looking forward to welcoming you back for another unforgettable stay please feel free to connect with us directly when planning your return.Best RegardsLisha ERegional General Manager
Dear EllynThank you for your kind review about your recent experience with us.I was thrilled to read that you had an excellent experience. We aim to offer our guests flawless service with a personalized touch in order to create everlasting memories. Our entire hotel team is truly looking forward to welcoming you back for another unforgettable stay please feel free to connect with us directly when planning your return.Best RegardsLisha ERegional General Manager
We were in town for a hockey tournament. The hotel was kid friendly and the indoor pool kept them happily occupied between games. The hotel also allowed us to use the breakfast room for a pizza party on our first evening.
timothy
Stayed 1 night in Dec 2022
Response from Edna Florido on 11 Dec 2022
I am thrilled to see you had an amazing experience while visiting the Staybridge Suites Red Deer North. All the staff work very hard to deliver excellent customer service and will enjoy reading your comments.We appreciate your support and your business and hope that you will visit us again in the future.On behalf of all the staff, I want to thank you for your review and your business.
Worker talked bad about a fellow after he left. No professional and felt like front desk took her time to help ppl.
tessie
Stayed 2 nights in Oct 2022
Response from Lisha on 26 Oct 2022
Dear TessieWe would like to thank you very much for your patronage and taking your valuable time to post your feedback.I very much regret the inconvenience the incidents that occurred may have caused you. We have noted your feedback and will look at ways to tackle the points you brought forward. Your comments are very much appreciated and I can assure you that the necessary measures are marked to ensure future instance will be avoided.We hope that you will give us another chance to serve you so that we will exceed your expectations. We look forward to welcoming you back in the near future.With best regards,Lisha ERegional General Manager
Great location, great staff, very clean, and very homey! :)
Joshua
Stayed 2 nights in Oct 2022
Response from Lisha on 26 Oct 2022
Dear JoshuaThank you for taking the time to share your review in following your recent stay with us.We are delighted to read that you had a pleasant stay with us. I am also happy to hear that you enjoyed the location, facilities, food and excellent service that the team has provided.On behalf of the entire team here in, we look forward to welcome you back soon.Warm regardsLisha ERegional General Manager
We had a great time. Our son was getting married. We had a suite large enough to accommodate some gatherings with family and the groomsmen. The included breakfast was great too. No need to go out of the hotel for breakfast.
Ronda
Stayed 3 nights in Oct 2022
Response from Lisha on 26 Oct 2022
Dear RondaThank you for taking the time to share your review following your recent stay with us.We are delighted to read that you had a pleasant stay with us. I am also happy to hear that you enjoyed the location, facilities, food and excellent service that the team has provided.On behalf of the entire team here in, we look forward to welcome you back soon.Warm regardsLisha ERegional General Manager
8/10 Good
Jon
16 Oct 2022
Jon
Stayed 1 night in Oct 2022
10/10 Excellent
Jorge Enrique
4 Sept 2022
Jorge Enrique
Stayed 1 night in Sep 2022
Response from selma on 10 Sept 2022
Dear Jorge Enrique,Thank you for taking the time to share your review following your recent stay with us.We are delighted to read that you had a pleasant stay with us. I am also happy to hear that you enjoyed the location, facilities, food and excellent service that the team has provided.On behalf of the entire team here in, we look forward to welcome you back soon.Warm regardsLisha ERegional General Manager
Very nice hotel, definitely the place to stay in Red Deer.
ron
Stayed 1 night in Aug 2022
Response from selma on 29 Aug 2022
Dear Ron,I am delighted to read your review and thank you for taking the time to write such excellent feedback regarding your recent stay.The entire team was very pleased knowing that you had a fantastic and comfortable stay and appreciated our warm, friendly hospitality and incomparable level of service in addition to our hotel rooms and overall facilities.It was indeed a great pleasure having you stayed with us and hope to welcome you back again soon, where possibilities are endless and we assure you of our very best services and attention at all times.Kind regards,Lisha ERegional General Manager
Dear Elizabeth,I am delighted to read your review and thank you for taking the time to write such excellent feedback regarding your recent stay.The entire team was very pleased knowing that you had a fantastic and comfortable stay and appreciated our warm, friendly hospitality and incomparable level of service in addition to our hotel rooms and overall facilities.It was indeed a great pleasure having you stayed with us and hope to welcome you back again soon, where possibilities are endless and we assure you of our very best services and attention at all times.Kind regards,Lisha ERegional General Manager