Claryville Hotel Guide - Red Hill Observer's Cabin & Museum hotels in Claryville, United States of America.

"Upon arrival, our room appeared beautiful but the bathroom had a chair in the middle of the room with a garbage can on it and another garbage can beside the chair. The bathroom walls had several large places with unfinished drywall mud on the paint. There were no towels. The floor and the sink were dirty. We had to wear our shoes during our stay. I advised the front desk. They apologized. The front desk clerk was a pudgy, bearded, middle age man with a flamboyant manner. When I reported about the condition of our room, he stated “ oh, that’s a new one I’ve never heard of”that one” before “. Insinuating I was not being truthful. I asked him to advise housekeeping and the manger. He said he would but we were not contacted by anyone. We were in room 621 on May 15, 2026. This was our first stay at this property. I was traveling with my adult special needs son, on our way to Vermont to see my mom who is on hospice. I stay at casinos when traveling because they usually have the best security and amenities. I was disappointed room service was not available. After ordering dinner to go, in the cafe, I went to order a drink to go at the bar. There were 3 staff members behind the bar. They were talking about personal matters for the length of a Bible. One had his back turned to several customers and didn’t acknowledge them at any time. Very disappointed in the presentation of the property and lack attentiveness of the staff."

"This is a very special hotel. The check in and reception area is so inviting and lovely! Absolutely loved room 13, very clean and spacious and we especially liked the multi use table right in the middle for organizing and ease of movement, as well as 2 additional single beds/sofas! The property has a very calm and peaceful vibe within a fresh and lush surroundings. My dogs had a lot of space to sniff and wander around, we felt very safe walking around the property. The property was very well maintained (Martin, the co-owner even treats the grass for ticks!). The best part - the staff. Just exceptional; we met both the owners and their managers, all of whom took the time to talk to us, especially Serena, one of the managers who instantly felt like my best friend after chatting for 5 minutes!! They very kindly offered to light the fire for us multiple times, and we had use of the separate tv den, (but didn’t have time to check it out this trip.) There was supposed to be no breakfast on weekdays, but a few to die for cinnamon sugar donuts magically appeared by the cute coffee/tea bar area in the check in/out (made by a local baker) And on the day we checked out, Martin packed a brown bag of fruit; bananas, muesli and granola bars AND the last donut they had we liked so much the day before. It’s these kind considerations that elevates a regular hotel stay to an exceptional feel good experience that we’ll always remember. HIGHLY RECOMMENDED!!! 10/5 stars!!!"

"I had a very disappointing experience with this hotel’s customer service. I had an issue with my account, and the front desk kept avoiding responsibility, saying they couldn’t adjust the charge until another department reviewed the ticket. There is no direct customer service phone number — everything is handled through SMS and email, which made resolving the issue incredibly frustrating. Communication was slow and unhelpful. Honestly, this was the worst customer service experience I’ve ever had at a hotel."

"Great privacy. Clean surroundings. Hosts gave great insight on where to get food and left a magazine for the guests that list hiking trails, etc. "

"Nice restaurant brewery and art center. Staff was very helpful and room was a delight."

"Mud driveway, dark No in room coffee No Ice 8am is too late for supposed "Continental Breakfast" was keurig and upf commercial "snack bars" not a pastry or piece of fruit anywhere price should be $90, not $140"

"I can’t say enough wonderful things about this inn. It is beautiful, peaceful and welcoming. The staff are very friendly and helpful. The food is delicious, I look forward to my next stay."

"Just all around a good experience "

"“Breakfast” consisted of breads and cereal. Didn’t see anything else. There was waffle iron we’re not sure if there was anything to make waffles with."